Does this sound familiar?

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While your conscience is screaming,'NO!NO!NO!' you hear your voice "Oh sure, I`d love to be in charge of that project! And yes, I`ll do the year- end report asap!". We` ve all been in situations where we` ve had sleepless nights, exhaustion, worry, loss control, resentment and anger because we cant say no.Why do we find it next to impossible to say this two- letter word?