mona_02

@mona_02 (2)

Philippines • Age 32

Joined myLot 15 years ago

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mona_02's Activity

Any experience with impolite employees?

dolce_vita78 @dolce_vita78 (8062) • Philippines 22 Nov 09

One of the dimensions of quality in service is courtesy. This is of course important particularly with the frontline employees who directly get in contact with the customers. However, there are instances when we get to...

quality service

53 responses

mona_02 I have an experience of impolite employee before in a low class restaurant. I am just asking if they offer half order in a particular viand and the waitress just ignore me. I repeated my question in a louder voice because I infer that she did not hear me, but...

25 Nov 09

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1 person

Quality based on features

dolce_vita78 @dolce_vita78 (8062) • Philippines 22 Nov 09

Even if the overall quality of a product can't be measured on the features alone, many of us buy products based on its features. Features are said to be the bells and whistles of a product. These are those that get us...

75 responses

mona_02 Some features of a product that I usually attracted easily are the following: 1. Design/Style, because I have the mentality that if will purchase such product,it will give me a satisfying result. For example, when I am buying t-shirt, I prefer the one that...

25 Nov 09

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1 comment

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1 person