May 15, 2007 8:32pm CST
We have been experiencing a virus attack in our department. Here in our office we have network administrators for our local area network (LAN). Since we have a defective printer, we decided to browse another printer in the adjacent department. However, in our work group we have a bad PC. It is a 10year old PC. Its is having a problem everytime we run several application programs in it. Each pc have an internet connection so we believe it is the source of all the viruses since we were not able to install an anti-virus in it when we severally formatted the problimatic pc. Now everytime we print there's the spooling on with the printer. We were able to view a file named: remote data downloading. It is viewed to be printed. We can't locate it, we believe this a virus attack. Now in our work group we also have restricted log-ins. We decided to remove the printer. The problem is, even if the said prlinter is removed, still when others try to print, the same file is printing from our workgroup. To cancel the printing job for the unknown suspected virus file, we simply add the printer again in our workgroup then delete printing job. What do you think can solve this problem?
• United States
16 May 07
I think that you need to uninstall that printer from every computer and also get rid of that 10 year old pc that or just simple try running trendmicro/housecall on your main computer it will tell you if there is a virus and give you directions to fix it and running housecall is free so just go to www.trendmicro.com/housecall it is a awesome virus scanner with a good virus library...I would get rid of the printer first just simple unistall the complete thing and then try to reload it. that is the only way that you are going to get rid of that file.
• Cebu City, Philippines
16 May 07
Yikes, you better call the network admin to your rescue, he is the person to call whenever this problems occur and even with very minor problems in our department we always call him and he is just a call away.
3 Jun 07
In a LAN, use a Client Server based antivirus(assuming you have a server based gateway to the internet and not individual internet connections for every workstation), so that the Antivirus on the Server being more powerful and having NetAdmin previlages can even scan the client workstations at regular periods of time for infection. Also please use/update the critical patches released for Operating System on every PC on LAN. One infected computer can spell doom for the entire network.