why do they offer features if they can't manage it!!!!!?:@

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seems i really need help here. has anyone of you tried recently to pimp up your profile through html code? i don't know what's going wrong, if it's just another mylot glitch or if it's me doing it all in a wrong way? about 2 months ago i changed my profile background to an animated one. it was alright and just the way i wanted it. then suddenlly few weeks back i noticed that background image has disappeared from my profile. i was confused but just thought perhaps that code or link became invalid somehow. so i thought to pick up a new one. but here came one problem when i found it's just not letting me paste html code on html sortie on my page. i paste then close it to save the changes but there nothing happens. it just looks the way it was. when i opened again to see what's wrong, there i see a blank html sortie box in front of me and that code i pasted is gone!! it's just so annoying as now i have tried to do so for at least 50 times in this week at different times!!!:@ are you facing the same problem? is it that mylot is down on that feature since sometime? or i am not doing it the right way? can anyone of you help me with this problem? please do suggest me what should i do? i really need some help!!:)