Strange email

@TerryZ (22083)
United States
October 15, 2007 3:23pm CST
Does anyone know if PayPal asks you to update your profile? Im afraid to because I dont know if its a scam or not. They never sent me anything like that before. If I dont they will interrupt my service. Does this make sense to you? So I went to paypal and I couldnt find a phone number to call them. Does anyone have their phone number?
9 people like this
19 responses
@stvasile (7317)
• Romania
15 Oct 07
I don't know about that, but you can find out on a safe method. Never update your profile by following an e-mail link. If you want to update the profile, go to the PayPal main page, login, and do it from there.
2 people like this
@TerryZ (22083)
• United States
15 Oct 07
Right thankyou
2 people like this
@jend80 (2068)
15 Oct 07
sounds like a scam - especially if they want you to log in from a link in the email and not by going directly to paypal.com. try forwarding the email with full headers to spoof@paypal.com to see if it is genuine.
@TerryZ (22083)
• United States
15 Oct 07
I will thankyou.
2 people like this
• United States
15 Oct 07
It's called a Phishing scam. Do not reply to it. You can email it back to Paypal (forward it back) at this link....www.spoof@paypal.com...and they will verify it. The same goes for Ebay....www.spoof@ebay.com.... Neither company will ask you to update your profile through an email like that. They will notify you within a day or two that it is a fake.
@TerryZ (22083)
• United States
15 Oct 07
Thankyou thats what I thought.
1 person likes this
@jillhill (37383)
• United States
15 Oct 07
It's a scam....you can email them and they will confirm...just go to your account and the info should be there to alert them. I got the same one a few months back.
1 person likes this
@TerryZ (22083)
• United States
15 Oct 07
Has paypal ever asked you to update?
1 person likes this
@jillhill (37383)
• United States
15 Oct 07
When I bought something on ebay and my credit card had expired they sent me an email that said there was a problem. The email you got was from a scam. I tried to find the info for you. We called paypal in Omaha...and then they gave us the email address where to forward the email you got. I also forward them to my state's FBI email address....they check it out and trace them. They have called me back too to let me know they want you to forward them as these are big rings of people trying to get your info.
1 person likes this
@Calais (10900)
• Australia
15 Oct 07
No, they will never send you an email asking to update your profile..Go into their website and it will tell you this along with scams that have arisen usung their name..
1 person likes this
@TerryZ (22083)
• United States
15 Oct 07
These people are unbelievable! Thanks
1 person likes this
@gabs8513 (48715)
• United Kingdom
15 Oct 07
No they do not so please do not reply or anything Sweetie and send it to spoof@paypal.com straight away and they will reply to you as they can trace it
1 person likes this
@TerryZ (22083)
• United States
15 Oct 07
I thought it was strange of them. Boy these people are good! I did what you told me. Hug to you!
1 person likes this
@howard96h (11658)
• New York, New York
15 Oct 07
Appears to be a fake, they don't do that. Forward the email you got to spoof@paypal.com and they will send you a reply telling you if it is fake or not.
1 person likes this
@TerryZ (22083)
• United States
15 Oct 07
Hi howard! Will do thanks my friend! The nerve of some people!
1 person likes this
@pyewacket (44036)
• United States
15 Oct 07
This most likely is a scam...fraudulant scammers pose as Paypal all the time...usually asking to "up-date" you're profile by verifying your credit card or bank info. Another scam is to say that "There's been an unusual amount of activity on your account and for security reasons we need you to up-date your information....blah..blah...blah" Here's the info you need to call them: We will only discuss account information with the account holder. To confirm that you are the account holder, please have the following information available when you call: * Your primary business telephone number: * Your primary email address: * Your primary bank account: Change your identification preferences Hours of service: 4:00 AM PST to 10:00 PM PST Monday through Friday 6:00 AM PST to 8:00 PM PST Saturday and Sunday For general PayPal account inquiries, please call us toll-free at: 1-888-221-1161. Also on the very bottom of the page, you'll see CONTACT US, and you can contact them via email as well
1 person likes this
@TerryZ (22083)
• United States
15 Oct 07
Thanks so much I emailed them and told them about it. And I just got another one! Oh these people!
1 person likes this
@cher913 (25890)
• Canada
15 Oct 07
it sounds like a scam to me because i would think they would send you an official notice...you could try and email them and ask if they have sent out notice. it would put your mind at ease anyways.
1 person likes this
@TerryZ (22083)
• United States
15 Oct 07
Yea I think so too. thanks
1 person likes this
@foxyfire33 (10009)
• United States
15 Oct 07
It sounds like a scam to me. Never, ever access your paypal account from a link you get in an e-mail, even if you really do think it is from paypal. I have never heard of paypal terminating an account just because you haven't updated your profile. It sounds like a scare tactic a scammer would use. Copy the e-mail and forward it to paypal so they know about it though. I'm sure you aren't the only person who has received a message like that.
1 person likes this
@TerryZ (22083)
• United States
15 Oct 07
I think I will thankyou.
1 person likes this
16 Oct 07
Hi hun, this is one of the latest scams, report and delete. I have had a couple of these lately, each time I forwarded to Paypal and deleted.
@TerryZ (22083)
• United States
16 Oct 07
I did thanks.
@mgmagana (3621)
• United States
16 Oct 07
it is a scam! if they needed u too, then when u log in they'll ask u then! but if it's sent through email i heard it's a scam, these people will just try to get ur info!
@TerryZ (22083)
• United States
16 Oct 07
Yea thats what I figured these people are good!
@youless (93655)
• Guangzhou, China
16 Oct 07
Yes, I received several times of this email. However, I don't think it was sent by Paypal. I think it is a trap and don't trust it.
@TerryZ (22083)
• United States
16 Oct 07
I didnt trust them thanks.
• India
16 Oct 07
Never update your profile from the email links
@TerryZ (22083)
• United States
16 Oct 07
Thank goodness I didnt.
@suspenseful (40316)
• Canada
16 Oct 07
It is a scam. Paypal will never ask you to update your profile. They will also address you by name and they will tell you to go to their site: If you change the heading to show all headings, you will see that it did not come from Paypal and you should forward it to spoof@paypal.com. Scammers are evil. They assume all people who work out of their homes are brainless idiots and if you get into your mind that they have a low opinion of you, and you are insulted, you will do all you can to frustrate them taking your money and your password. So after forwarding the email to spoof@paypal.com, immediately delete it and then clear your trash.
@TerryZ (22083)
• United States
16 Oct 07
I know that know and thankyou for the advise.
@sexylc (501)
• United States
16 Oct 07
I never done that! but don't follow the link through your e-mail since people find a way to access our own personal.
@uath13 (8207)
• United States
16 Oct 07
Its a scam called phishing. Mark it as spam & ignore it. Their trying to get your account information.
• Singapore
16 Oct 07
yeah, sounds like a scam. You'd better check.
@pubski (41)
16 Oct 07
It is definitely a scam, I had a few emails like that before unfortunately