What are you like when "service" people come to your house to do something?

I don't usually deal with this myself personally... I have direct tv (it's included in my rent, my landlord has it). He decided to switch to digital cable one day and told me about it so I knew someone would be in my apartment. however, about 2 weeks later he decided to switch back to direct tv, which is cool...whatever. But he failed to tell me this so one day I come home and I see my door wide open and I'm like WTF!? cause I didn't have a screen door yet and I have a cat! so I'm like OMG WHERE IS MY CAT! and run inside to look for him. Fortunately he's such a good cat and a scaredy cat that he was hiding in the closet the whole time and didn't know that my door was even open! So I was angry as anything and went over into my landlords apartment (i didn't knock) and yelled at him (In front of the service guy) for not only not telling me people were coming over but for leaving my door open! and the service guy apologized because it was his fault the door was open... and then he said that he's glad he didn't know i had a cat, cause he's scared of them. and I said, yeah but had you known you wouldn't have left my frickin door open!!! my landlord in itself is a piece of work though.

I generally stand my ground and tell them what needs to be done and make sure they do it. I've had service people do that to me in the past (what he did with you) and I ended up having to pay for a second visit, so I stopped letting them get away with not doing the job right the first time.

Yep! I do it all the time. Most of the servicemn come have tea also at my expense and leave without doing the proper work. I keep complaining over and over. ONe of my neighbour jokes that its because I offer them tea, they feel they need to make two trips for a job that can be done with one trip, lol.

Well sometimes I am like you (when I don’t exactly know what is the correct alternative) but my Mom is always like you and then she keeps on yelling at all of us when the thing has been done and she is facing a lot of problems coz of it. But talking of ‘service guys’, you are lucky enough to have them turn up at least. Last month I bought an LG washing m/c on the 23rd and had it delivered on the 29th! Matters just started going downhill after that. The installation guy was supposed to come for the demo within 2 to 3 days and we kept on calling the dealer for a request of after 7pm time (since both my hubby & me are working). Believe me, its only after I lodged a formal complain with their national cell on Tuesday (13th nov) that this guy calls us up saying that he would come on Thursday 15th nov. We were like OK and by the time he turned up, it was 9:20pm! My dinner was uncooked, dishes unwashed, bed unmade and I had just finished studying with my son for his exams. He left around 10:30 but we insisted that he complete the entire demo schedule and he had to do it. sometimes you should really be very strict with them as they tend to just finish off the day’s calls in a casual manner and end the day early.

If it was an apartment rule that it could only go on the roof then I would of said that to the serviceman and forced the issue but then again sending a serviceman onto the roof at night might be dangerous. I might have rescheduled during the time he was calling saying he was late, but then again I might not LOL

I also tend to be a wimp when it comes to dealing with service people, ctry. Even when I know that I am right and they are wrong, I will go along with what they say. This led me to being charged a heavy fee a couple of years ago from a telephone company I was with at the time. I have gotten a bit more assertive since that incident-but not as much as I would like to be.