Do banks make mistakes?

Canada
December 30, 2007 7:25pm CST
Fortunetly I have never had any problems with the bank I am with. Have any other users had a problem with a bank that was not your fault? (ie. forgot to register a transaction??)
2 responses
@vera5d (4006)
• United States
31 Dec 07
my brother had $10,000 taken from his account once instead of $100...it bounced naturally and they would't even waive the bounce fees for the computer error. he was mad :) i think he is still fighting with them on it
• United States
9 Feb 08
"Computer error" is a professional phrase meaning a human typed it in wrong. If it was a human at the bank that typed it incorrectly then they are required by law to reimburse fees occured directly from that transaction. Where it gets gray is when you get that snowball effect of this bounce fee causes something else to bounce and so on. They might not reimbruse the sencond bounce fee.
@ladyslew (91)
• United States
9 Feb 08
Yes, banks make mistakes. The people who work at banks are only human too - just like the rest of us. I'm a bookkeeper, and I've worked for a lot of different clients over the years. I've seen lots of banking mistakes. When a bank makes a mistake just take the proof of the mistake and show them. They will be glad to correct it for you. Don't go in angry though, be professional and they will be professional too. You'll get your problem solved faster that way.