Can you answer this question about Mypoints website?

@stephcjh (32327)
United States
January 23, 2008 12:27am CST
Hi. I am joined with Mypoints and have cashed out of there one time so far. I cashed out for $50.00 Amazon gift code. The button didn't work and I had to call them for the cashout. I had some points pending is why, I think. Have you cashed out of Mypoints for Amazon.com? Did the button to cashout work? Did you instantly get a Amazon code to use or did you have to wait for Mypoints to send it you via email?
1 person likes this
6 responses
• United States
23 Jan 08
I have cashed out at My Points many times for Walmart cards. Right after Christmas, I cashed out for an Amazon Gift Code and it deducted my points and said fulfilled in my account. I emailed My Points, because I did not receive the code in an email. They replied that they would check my account and get back to me, but that it would take several weeks. I am still waiting and it has been almost a month. So, I don't know. This is the first time in 4 years that I have ever had a problem with cashing out My Points for redemption. I hope that it is not a trend now that I see you are having problems, I am starting to worry.
2 people like this
@stephcjh (32327)
• United States
24 Jan 08
Wow. It took me several emails to them when I was trying to cash out of there and then I eventually had to end up calling them so they could deduct my points and pay me. They sent it right away after calling. I should be able to cash out of there tonight or tomorrow so I will let you know if the button works or if I had problems again also. I think they will pay you soon. If not, I would request their phone number in your next email to them. Good luck.
1 person likes this
@stephcjh (32327)
• United States
24 Jan 08
Hi. I just cashed out of Mypoints for the $25.00 amazon gift code and as soon as I pressed the redeem button, it deducted my points and gave me the gift code to use right at their site. Did you now see a gift code at the site after pressing redeem? They didn't send me an email. the code was on the page at their site.
1 person likes this
• United States
24 Jan 08
No, I did not and they said that they would email me the code, which they haven't done yet. The Walmart cards were always promptly mailed to me in the mail, not cyber but my physical address. I will go back to my account and check it out again. They contacted me the same day when I emailed them about the code, but it has been forever now. I will let you know what happens.
1 person likes this
@ycanteye (770)
• United States
23 Jan 08
Its been a while but I believe I got the code instantly both times I cashed out.
2 people like this
@stephcjh (32327)
• United States
24 Jan 08
That is great. I have only cashed out of there one time so far but almost ready to cashout of there again. The first time I tried to cashout for the Amazon gift code, the button wouldn't work to do so and I emailed them several times and eventually had to call them and they sent the code to me via email. I hope it isn't like that agin this time.
1 person likes this
@stephcjh (32327)
• United States
24 Jan 08
Hi. I just cashed out at Mypoints for $25.00 Amazon gift code and they gave it to me instantly right at the site. Yipeeeeee. The button worked for me this time.
1 person likes this
@byfaithonly (10716)
• United States
28 Feb 08
Hi sorry as I know this disccusion is old but I missed it in my personal mess. I've never cashed out for Amazon gift card but I've been a member of MyPoints for many years and have always cashed out (many times) for Target, KMart, and the last time WalMart gift cards. My button has always worked. I hope you got this worked out by now.
1 person likes this
@stephcjh (32327)
• United States
29 Feb 08
That's okay. I have only tried cashing out for Amazon.com because it si instant with no waiting. The button did work this time. I was so happy.
1 person likes this
@byfaithonly (10716)
• United States
29 Feb 08
I love MyPoints, it was really one of the first online earning things I joined and is the only one of those early things that I still belong to. This past year I got 2 $25 certificates for Walmart and used them for Christmas gifts.
1 person likes this
• United States
29 Feb 08
I never cashout for amazon but I've casked for Toy R US Kmart Walmart and Target. I haven't had any problems with them. But what I do know is when you do some online shopping do it through mypoints website so you can get your money right back. Thats what I do when I receive my gift cards in the mail. I'll shop online through Mypoints to get mypoints back up.
1 person likes this
@stephcjh (32327)
• United States
29 Feb 08
Yes. That is what I have done also. I like to shop through Amazon.com also so I request the gift code from Mypoints now and it is instantly sent to my email address.
1 person likes this
@cortney09 (1346)
• United States
25 Jun 08
I emailed them a whole lot of times and have not gotten an answer the last two times. I wish that I had a phone number for them, but I can't seem to find one anywhere. I am getting so frustrated with them I don't know what to do.
1 person likes this
@Polly1 (12648)
• United States
21 Jun 08
I have cashed out for Walmart gift cards and never had any problems. I like getting the gift cards instead of the amazon code. I hope it works out for you.
1 person likes this