Beware Of Some Debt Collection Agency~Such As NCO Financial

@pyewacket (44036)
United States
January 31, 2008 5:25pm CST
I just thought I give folks here the heads up of debt collections agencies in general, but in particular a company known as NCO Financial Systems, which is probably one of the more major ones known. In a word (or two) this debt collection agency is not only a pain in the a$$, but could be one of the biggest scam agencies going. I've had a few run ins with this company in the past. First with old debts my mother had owed. To put it mildly, she had been a bit slack about paying her debts...when she passed away I had the "delight" of sending copies of her death certificate to every place she owed money to, from old credit card debts, loans, etc...like na-na-na-na-na, you're not going to be paid..heehee. Since those were HER debts I wasn't responsible for them and frankly I couldn't have paid them anyway as she was in total debt of well over $25,000. Yeah, sure. Well NCO was one that didn't back down..don't ask how many times they kept hounding me...finally it did get settled, and they haven't bothered me about my mother's debts. AH!! But they are hounding me for a small outstanding debt bill originally from AT&T for about a hundred dollars. Well, $100 is not much of a debt, but to be honest I just can't pay it, even in small installments, as I'm on disability. About a month ago, I received another reminder from NCO Financial about this debt...been meaning to write a letter to them (which I did just yesterday) to explain the circumstances of my finances. Then yesterday on my answering machine I get a phone call from them (didn't answer). So now I take out the letter from them to me and was thinking in terms of emailing to them as well...So I went to their website. It required that I type in the "code" for my "case"...okay did...then here was the strange thing...and it got my alarms going up loud and clear..another window pops up and it's asking me to type in my Social Security number....and I'm thinking, no friggin' way--I'm NOT going to type in my number, so left the site... So now I'm hunting around and doing searches in general about NCO Financial..and here's what I came up with...This is from the Rip-off Report website: http://www.ripoffreport.com/reports/0/279/RipOff0279287.htm This is only part of the whole article...please read the entire thing to get a better sense of it: (Quote) ..."If you have recently receive a notice like this in the mail, chances are you're yet another unfortunate victim to what appears to be some sort of fradulent activiting going around, even common amongst supposedly 'incorporated' online financial entities. Most originating creditors listed on these notices will be AMERICA ONLINE, INC. Not to worry, if you have never had an account with America Online or are confident that you should not have received this debt collection notice, here's what you need to do to bring things back under control: 1. DON'T PANIC - Many unsuspecting citizens have been the recipient of this ordeal. It's nothing new. Just stay calm. 2. STOP - Don't contact NCO Financial Systems, Inc. After all, they were the ones that sent you the bill and they are the ones you are going to file a complaint against (and if you have enough money, time and resources, press charges against). Secondly, don't bother visiting the site that was listed in the notice, www.ncofinancial.com. You will be subject to spyware and/or malware which could infect your computer and possibly validate or confirm the debt to NCO Financial Systems, Inc. which you obviously do not owe. Lastly, don't bother calling the number listed on the notice from an anonymous phone booth. You'll only waste your time calling an invalid number that will ring for a long time and then hang up. 3. CONTACT FTC (877) 382-4357 - Contact the Federal Trade Commission (FTC) and file a complaint. This is very important. As of the writing of this article, you are only asked for your name and basic contact information. Once you have completed your complaint with FTC, you will be highly advised to send a copy of the debt collection notice you received in the mail back to NCO Financial Systems, Inc. with a note attached to it explicitly stating that you do not owe the principal on the notice. It would be good for you to provide a simple reason as to why you don't owe that amount (e.g. you've never had account with AOL before). Be sure to write down the case number you're given over the phone. 4. CONTACT AOL (800) 307-7969 - Shortly after filing a complaint with the FTC, you'll want to notify AOL's Fraud Department of the notice you received in the mail. All critiscms of AOL's poor service set aside, their representatives are courteous and easy to work with. Simply explain your situation and tell them that you received a billing notice from NCO Financial in regards to the principal amount shown that you do not owe. Also state the reason why you do not owe it. They will ask for the account number shown on the notice. This will be located in the ACCOUNT # line. Chances are, 9 times out of 10, the account will register as being valid and that someone did in fact register this account under your name. Sounds like identity theft, doesn't it? Well it happens. Once AOL acknowledges your complaint, they will request a mailing address to send an affidavit form to. Simply fill out this form and send it back. 5. CONTACT YOUR LOCAL PD - If you would like information on the account itself that was set up under your name (for further investigation purposes), you will have to contact your local police department, let them know what's going on and have them call AOL's Fraud Department (the same number) to retrieve the account's information. The police will then act as a middle man and relay that information back to you. Be sure to write down any case numbers you are given by AOL or your local police department. 6. CONTACT BBB - The Better Business Bureau can be of great help in resolving the matter. Follow the links on their site to file a complaint against NCO Financial Systems, Inc. Any contact information that pulls up under NCO Financial Systems, Inc. simply discard. You'll only get in touch with Capital One and get yelled at. Once you've finished going through BBB's website, be sure to write down the tracking number on the final page. Once you've done that, the weight is now off your shoulders and on that of the Better Business Bureau and the Federal Trade Commission. These are your two biggest intecessors you need to alert when confronted with a problem like this. You will want to make sure you fill out and return the affidavit form that AOL sends you in a timely fashion. Over the phone, they will immediately stop any bills sent to NCO Financial and suspend the offending account's billing cycle that's incurring these charges. By filling out and returning their affidavit form, this ensures that the total principal amount shown on the notice that you presumably owe will be cleared completely so that you won't have to worry about it while the FTC, BBB and your local police department are investigating the matter..." As you can see in point #2...It says don't go to their website or give private info as the site contains spyware... There are more reports from this same website of Rip-off Report basically all saying the same thing of how people are being harassed, getting phone calls everyday,...etc. http://www.ripoffreport.com/searchresults.asp?q1=ALL&q2=&q3=&q4=&q5=&q7=&q6=NCO%20Financial&searchtype=0 Here's another website where it clearly states DO NOT PAY NCO A PENNY http://www.ethannonsequitur.com/nco-financial-systems.html Anyway I did file a complaint about NCO on-line with the Federal Trade Commission and plan to file some more complaints. Bottom line with all this...even if you do have some kind of past-due bill...DON'T PAY VIA NCO Financial as they are rip-off scam artists. Thought I warn you all...have any of you had run ins with this or any other debt collectors? Do a search to find out the legitimacy of the company before you hand over a penny
10 people like this
17 responses
• United States
1 Feb 08
WOW!!! That's INSANE! Great catch and great call!! Red flags would have went up with me too with them asking for my social! Esp since they asked for the case number! Thanks so much for letting everyone know about this!! It's crazy! WOW....
3 people like this
@pyewacket (44036)
• United States
1 Feb 08
Oh, yes those red flags were zooming up all right...LOL
2 people like this
• United States
1 Feb 08
Thank goodness for it too :) LOL Hey I'll be sending you an email in a few. I need a favor. :)
2 people like this
@jhl930 (3605)
• United States
31 Jan 08
I actually do try and watch out for scams like this and check places out I have always heard a real job you don't have to hand money over to start working for them(because i mean just because its the internet its no differentce because if you were to try and go to work for wal-mart you wouldn't have to pay them first before they were to start paying you now would you)THere was another scam going where they would send you an email saying they were with the irs and something about late taxes and they wanted you to send them money
3 people like this
@pyewacket (44036)
• United States
1 Feb 08
That should be funny if I ever got an email about owing taxes to the irs...like how would they know one's email anyway?? Amazing all the scams that are around though. Wonder who thinks of these?
1 person likes this
@Aurone (4758)
• United States
1 Feb 08
What people won't do to scam others out of their money. I am glad to say that I have never had to have any dealings with debt collectors.
2 people like this
@Aurone (4758)
• United States
1 Feb 08
Who knows, my grandmother had to wrangle for two weeks with her telephone company about her bill that she paid! They said her check was refused b/c her account was closed. She has had that account for 40 years and it is certainly not closed, the bank even sent her a copy of the cleared check where they paid the phone company. They faxed to the telephone company twice and I still don't know if they got it straight, yet.
1 person likes this
@pyewacket (44036)
• United States
1 Feb 08
ONLY two weeks? I can top that. One time I thought I was doing myself a favor and decided to pay my phone bill on-line through my bank's "easy bill pay"---yeah, sure. It wasn't the bank's fault but the jerks at my electric company....ConEd. For some dumb reason ConEd credited the account belonging to my mother and grandmother...I had closed that account when my mother passed away and they created a new account with entirely different account number in my name...well, like I said they credited to the old account. About a week later I get a refund check for the same amount of money I paid supposedly that was to go into my account...but the check was made out to my mother and grandmother old account...HELLO??? They're deceased...it's a closed account, and how could I cash that check anyway? Long story short...it was back and forth, back and forth...FINALLY they credited the amount into my account...THREE MONTHS LATER..yeesh
1 person likes this
@Aurone (4758)
• United States
2 Feb 08
Three months. Jeez how stupid can a company be?
1 person likes this
@Lakota12 (42684)
• United States
1 Feb 08
wow thanks for this info. My daughter had a run in with household Finance. several years ago. BUt we did finally get that settled thanks so much for all this info again hugs
2 people like this
@pyewacket (44036)
• United States
1 Feb 08
Did Household Finance harass and bother your daughter a lot...they don't let up do they. Glad it got settled though
1 person likes this
@Lakota12 (42684)
• United States
1 Feb 08
yes they did and we thinkthat contributated to her having 2 miscarriges one right after the other
1 person likes this
@pyewacket (44036)
• United States
2 Feb 08
That's terrible...too bad your daughter couldn't have sued them...if anything for stress they caused....mental duress
@worldwise1 (14888)
• United States
31 Jan 08
I just checked out your link, pyewacket, and I agree that there are some unscrupulous debt collectors out there. I hate those really aggressive ones who will get nasty with you over the phone. The use of too much force in attempting to collect a debt can also be considered harassment.
@pyewacket (44036)
• United States
1 Feb 08
I wonder what qualifications a person has to have to get a job with one of these debt agencies...rudeness qualities??
• United States
31 Jan 08
I have my mother credit report right here. They are on it as well. I did not get mine as of yet. They need more proof of my address. However I don't blame you for getting scared and running away from the site. However I am on SSi and have it very hard as well. I have managed to pay off most of my 3 credit reports little by little. But have you tried sending the company's proof of your disability? I called everyone on my list. some could not be bothered with the ssi. And some wanted proof. I have never heard from them again. And it's been removed from my report. Like a car I I reposesed to start paying off my debt with that $250.00 every month. Call and see. it may just help you out. The company's just send me a letter to fill out. I guess they in turn send it to the disability office. SSI
2 people like this
@pyewacket (44036)
• United States
1 Feb 08
Well according to those websites, one doesn't even have to give NCO the time of day (or letter or phone call) as they are a scam agency...they even send letters to people for old debts that were paid off
@gabs8513 (48717)
• United Kingdom
4 Feb 08
Thanks for letting us know about this I have run in with one that aparently bought the Debt of the bank When my Ex Husband left the Country there was still the Debt of a Loan that had been on our Name and that he decided not to pay after he left the Country and they want me to pay it so I didn't and them I got this letter from this Place Well I am still waiting for them to ring me back I am not ringing them But they did tell me that they bought the debt and if I paid all of it now they would reduce it Oh yes like I can pay that kind of Money when I am on Disability sure I can They then asked if I can borrow it and pay them Yes sure I can I mean being on disability I am loaded aren't I The Debt is $4000 so of course I can just get that and pay them Well they have not rang me back yet so we will see
1 person likes this
@pyewacket (44036)
• United States
4 Feb 08
I take it too, you told them you were on Disability...it doesn't sink in with these people does it? Many times when I'd be talking to some company where I owed money they too suggested the asinine idea of my borrowing money from someone..oh, sure, like my friends are rolling in money too....NOT...most of my friends are on disability too
@blackbriar (9080)
• United States
2 Feb 08
I just went thru hubby's bills cause I could of sworn he has been getting one from NCO. We have a lawyer working for us to reduce our long overdue debts that we can't pay for the life of us and I think I sent him the bill from NCO as well. If so, I'm sure he will catch it quick and start in on them. I have been getting a call from an unknown number that I won't answer and the few times they left a voice mail it was computerized and I didn't get the full message so have no clue who it is calling unless I answer the phone to get the phone number to call back on. I gotta get ahold of my lawyer Monday to let him know about this so he can find out. Definately saving this email so I can go back to it if I need to. Thanks a bunch pye, for starting this discussion.
1 person likes this
@pyewacket (44036)
• United States
2 Feb 08
Well when you talk to your lawyer be sure to mention what a scam this NCO is....I'm beginning to think a lot of them are.
@naty1941 (2336)
• United States
1 Feb 08
Thank you for this information. It is very useful as I have incurred some debts due to a medical condition. I will immediately start checking out the collection agencies before I send them a penny. Very informative discussion.
1 person likes this
@tanjam420 (228)
• United States
1 Feb 08
i get letters from them as well as phone calls i never answer them though and as soon as my answering machine picks up they hang up.. as far as the letters i have stopped opening them. it is for redicuals amounts $100 right down to as much as $50. i also am on disability and my luck i have to pay a booko amount in child support amonth for two kids. so i have bearly enough money left over to get me through the month. although my husband works BUT he makes enough to pay the rent and a few small bills so i can not afford to pay for everything that comes in my name. thank you for the heads up i will look into this as much as possible so the next time they call me i will just answer it and give them a piece of my mind..haha.. thank you
@pyewacket (44036)
• United States
2 Feb 08
I get a lot of hang-ups to...and I have an answering machine and can't help wonder if it's them calling all the time as well. They don't give up do they?...LOL
• United States
1 Feb 08
Wow I have never had dealings with them. Thanks for the warnings. I will be on the look out for them. Mom is fighting a debt of hers. She owns 12K on a credit card that she has defalted. She cannot pay because she only gets 35 dollars a month to live on while she is in the nursiing home but once she moves out she will have to start paying them off. Mom has been trying to get out of paying her bill for three years. She sees nothing wrong with taking advantage of people and skipping out on bills. Thanks for the waning about NCO Financial
1 person likes this
@pyewacket (44036)
• United States
2 Feb 08
Yeesh....once again it sounds like your mother and mine MUST have known each other. My mother was famous for ekking out of paying bills. She also had the tenacity to borrow money from her friends..and not just a little bit either, then neglect not paying them back...needless to say, after awhile her friends simply dumped her. One story in particular you'll love. One time my mother borrowed about $2,500...yup that much from a neighbor of ours. Well my mother had been downsized from her job, but she was still due for her last and final profit share plan money. When she got it, she paid the woman back in full. Then some time passes and another financial "disaster" of hers crops up, and she asked to borrow just about the same amount from the same woman. So I guess the woman figured that since my mother HAD paid her back first time round that my mother could be trusted..well somehow my mother keep putting off paying her back making some lame excuse after another...never paid the woman back. So what would be the final time my mother went up to visit the woman (and she went up to visit everyday just about), she comes back down, and starts telling me how Pat, the woman, was yelling and screaming at her, that she never wanted my mother to step foot in her apt. ever again...and my mother is telling me this with this wide eyed innocence and saying, "I can't understand why Pat was so nasty with me and yelling at me like that." Uh, excuse me, duh? They never "made" up and unfortunately Pat isn't too friendly with me either now...Like it wasn't ME who borrowed the money so why be hostile with me? Yeesh
@LittleMel (14055)
• Canada
1 Feb 08
that's what I thought about one incident we were called by a debt collector. they left a message didn't even say anything about what company they are and said I owed A company certain amount. I called A company and said I already faxed my information 6 months ago so why call now? They said it's computer problem and I didn't owe them anything. So i learned now if a debt collector called us we will talk to the company directly, not giving any information to the collector itself. They don';t even give out their collection agency name, not even on the phone message, doesn't sound right to me.
1 person likes this
@pyewacket (44036)
• United States
2 Feb 08
That really does sound strange that they didn't even leave their name of the company of the debt collector...at least these jerks when they called me identified themselves when they called.
@anniepa (27241)
• United States
1 Feb 08
I just got a message on my phone from them today but I didn't call them back because I didn't get the message until it was too late. They didn't say what it was concerning other than that it was an "attempt to collect a debt" and it was important that I call them back immediately. Thanks so much for the warning, I'll be sure not to fall for this scam. Annie
1 person likes this
@pyewacket (44036)
• United States
2 Feb 08
Do you have any outstanding debts? Like those links imply is that somehow this collection agency either just plain uses bogus debts one supposedly owes or old debts that have actually been paid for.
1 person likes this
@reinydawn (11649)
• United States
1 Feb 08
If you do have an outstanding debt that a 3rd party contacts you about, always go back to the person you originally owed.
1 person likes this
@pyewacket (44036)
• United States
1 Feb 08
Very wise advice...I'll keep that in mind :)
@Thoroughrob (11750)
• United States
1 Feb 08
Thanks for the warning. Even when you think you don't owe anyone anything, you can get notices and think you've missed one. It is so sad that we have to question everything and everyone.
1 person likes this
@pyewacket (44036)
• United States
1 Feb 08
Yup...most of the bills people got from NCO were bills that were already paid for actually
• United States
1 Feb 08
I don't as a rule mess with debt collection agencies....If it is a debt I recognize as valid, then I pay it and retain the receipt and send a copy to the original debtor. I file them away for the seven years and then they can't touch me ever again. There is a statute of limitations on bills too...especially if they have not contacted you the prescribed number of times per year.
1 person likes this
@pyewacket (44036)
• United States
1 Feb 08
Would you by any chance know the statute of limitations on bills with the original place of debt?? Just curious.
• United States
19 Feb 08
ohh..my brother had a run in with those people.they also collect for those "buy one magazine,get stuck with 10 more you didn't order" companies. he didn't read the fine print and they threw a whole bunch at him,and then started incessantly threatening him.