Best hotel experience

Singapore
February 5, 2008 1:47am CST
Recently I booked a 3* hotel, what some would call a budget hotel in South east asia. However, it was one of the best hotel experiences I had ever had. This hotel was new, it had opened for only two weeks by the time we went there. The staff were extremely efficient, accomodating and friendly though. And although it was a small 3* hotel with just about 50 rooms, it was so clean and every room had high speed internet and a flat screen monitor computer for free access! And what was best was that we had booked a standard room for less than 50 USD per night but they upgraded us to a deluxe room two notches up when there were no more standard rooms when we got there. When we asked the next day whether we would need to move down a grade, they said that they will just save us the trouble and let us stay in the upgraded room with no extra charges! They also helped us book side trips with no extra commission charge. We know this because when we contacted the actual trip agency, booking from them direct would have cost the same. Overall, this hotel made our stay a very pleasant one. What is your best hotel experience?
5 responses
@BYOLA2871 (4373)
• South Africa
6 Feb 08
wow,that was something i call efficiency and great customer service please send me the name of the hotel i think i may be interested cos am planning to visit asia sometimes this year
• Singapore
14 Feb 08
It's called Elegance and is in Vietnam. I think you can find it from googling or going to trip advisor. it's got great reviews there from real travellers.
@byfaithonly (10716)
• United States
6 Feb 08
I don't like staying in hotels and avoid whenever possible but last time I stayed in one was 4 years ago when my #2 son got married in South Dakota. It was a Holiday Inn and my step-father paid for our rooms so I don't have any idea how much it cost or anything but it was Ok as far as hotels go, the kids had a beautiful wedding - they were married in front of the waterfall in the lobby of the hotel, and their reception was also there. Everything went wonderfully, most all of both bride and groom's families were from out of town and all got rooms there. The couple got a free room the night of the wedding so it was great fun having everyone in one place.
1 person likes this
• Singapore
14 Feb 08
my country is tiny so when there is a wedding, no one really stays over in the hotel unless they are overseas guests. :)
@byfaithonly (10716)
• United States
14 Feb 08
We usually have enough 'family & friends' in town that those who do come from out-of-town just stay here and there. The kids had a house before the wedding but it was small my oldest son and his son and a close friend all stayed with #2 son at the house everyone else stayed at the hotel but they gave us a price break because there were so many from all over the country.
• Qatar
12 Feb 08
on your next trip of holidays, please do visit doha, qatar. a small, calm & peace middle east country with all the world class aminities and freidly people around.
• Singapore
14 Feb 08
yes i have been to kuwait and i understand qatar is quite similar.
@jillhill (37383)
• United States
6 Feb 08
I think when I stayed in Las Vegas. It was a clean room...lots of stuff to do there including a nice pool and a casino downstairs...and lots of other ammenities! It was great! But not quite as good as yours was! :)
1 person likes this
• Singapore
14 Feb 08
i was surprised myself!
@maximax8 (28558)
• United Kingdom
7 Feb 08
It sounds like you stayed in a clean and friendly hotel for a very good price. It is amazing that they upgraded your room for no extra charge and didn't make you change rooms when a standard room became open. It sounds fantastic that you had a high speed Internet connection and flat screen monitor to use. Now that must have been very convenient if you needed to send any emails. It is surprising that you were not charged commission for your side trips. I like to stay in small guest houses, backpacker hostels and most of all thatched beach huts. I have stayed in a few hotels though. One was a beach hotel in Kenya. It had the largest swimming pool that I have ever seen with bridges over it and it had gorgeous looking landscaped gardens. There were lots of comfortable chairs to sit on and sun beds to lay on. I liked the clean room with lots of space. It had a double bed and a single bed with pretty netting over them. It has a sparkling clean bathroom and a comfortable sofa next to a table. Meals were buffet style. We wanted more excitement than taking the hotel organized trips. We got a taxi to the train station and a train to Nairobi then we went on a 5 day safari. After that adventure we returned to the fancy hotel by the palm fringed coastline.
• Singapore
14 Feb 08
thanks for sharing your experience. sounds like a lovely hotel in kenya. sometimes i wonder if things are cheaper in africa because it's less developed, but I've heard that their safaris and all are really pricey because it's a very developed market. still at some point in my life I'd like to travel to africa, expensive as the air tickets would be already in the first place, before we even start talking about hotels!