Problems with Ebay
February 13, 2008 3:30pm CST
I usually make a little extra money selling items on Ebay. Car parts & other things. I listed an item on Monday morning and when I wen to check it in the evening, Ebay had cancelled it because the buyer's account had been compromised. I listed the item again that same nite and when I checked it Tuesday am it had sold thru the Buy It Now feature. Ebay has a little box that you check off when you are entering a listing that says to check if you would like to block potential problematic buyers for example members with a -1 rating or lower (I didn't think that was even possible) and those who have had 2 or more non payments in the last month. Well low and behold the person who bought it Monday nite has a -3 rating with a private feedback. Needless to say I have not received payment and when I tried to file an unpaid dispute with Ebay it says that I can't until after February 19. I sent the "buyer" and invoice and a message to pay or I will report. Of course no answer. I also sent Ebay a message in regards to the so called block of those with a -1 or lower rating and I have not heard back except for the automated "Your message is very important to us and we will contact you as soon as possible". I have been using Ebay for 3 years now and this is by far the most frustrating thing to happen. I basically have to sit and wait. Has anyone had any issue similar to mine? If so what was the ultimate outcome?
• United States
13 Feb 08
yes sadly all you can do is wait it out! i have had so many issues with them lately.. their fees have gone up, their service has gone down, their paypal fees are up as well! i sell more often on craigslist than i do on ebay! you have to wait and if you try to communicate with them, good luck! their customer service is not in the states and english is not their first language.
• United States
14 Feb 08
craiglist is more like an online penny saver/garage sale. u can find amazing things but its also pretty junky.. try craigslist dot org for your local area and see if your items would be a good fit. ebay is a state company but there is only online help and the agent that helped me did not have english as his first language, you can tell by a person's grammar when they have learned it second hand. try calling ebay, you can't get a real person.