Serious Joy Bidder Threat!!! Any suggestions?

@zweeb82 (5713)
Malaysia
April 25, 2008 9:49pm CST
Hi guys!~ Have you ever faced this problem? My wife & I sell on eBay Malaysia. Recently we have this guy who signs up accounts from the Philippines with different IDs with either the same address or similiar addresses on the same day or 1 or 2 days difference. This person bids on our items randomly, & also uses his different accounts to bid on the same items. We've already reported in to eBay. Any suggestions? What to do with these kinda people? These are crazy joybidders. Could be a hacker threat as well. We never let out any financial details though. Even by blocking them, I still do think they can sign up with different IDs. Any one ever faced this kind of problem? Thanks in advance for your replies.
5 people like this
9 responses
@ratyz5 (7829)
• Philippines
6 May 08
I can't deny having some prankster here in our country. Having the liberty of being anonymous in the internet and all too well doing what you have mentioned in your post, there are alot of those like that in other places as well I guess. I have only sold one item on e-bay and I sold it by meeting up with the buyer's brother who was just around the area. While that item was still on its bidding week, I received some SMS from another buyer but, had no account on e-bay. Though that buyer was insistent on buying the my item, I simply replied that he/she simply had to make an account and post his/her bid. Not another one bidded but only one who was real on buying the item I posted. Maybe they don't read much on your instructions. You can post that buyers with zero feedback should message you first before bidding or, serious bidders only but, they can still bid I don't know if you can call it ignorance. One thing good about bidding is that, as long as one of them is a real buyer, let's say out of the five that bidded for your item, the last two weren't real buyers. The last two bids would be disregarded until you have come back to the price offered by a real buyer, in this case, the third bidder. They'd be notified by ebay when you report that anomaly from those pesky prank bidders which makes their bids invalid.
@ratyz5 (7829)
• Philippines
7 May 08
I can't ask discounts at malls.. I could only ask if I'm buying a bundle of items. The flea market is where I could mostly ask for discounts. The deeper you go, the cheaper the items are. Its like a treasure hunt If you didn't post negotiable, they shouldn't be asking for discounts but, its as if its always there when they're interested Then about those pesky joy bidders. Tsk tsk tsk.. They find joy in annoying and disrupting order..
1 person likes this
@zweeb82 (5713)
• Malaysia
7 May 08
Yeah, bargaining should be done in the flea market, not auction sites for crying out loud. Sometimes people here just don't think. When you go for a property auction, when you win the bid you don't ask the bank.....ah.....got discount ah? Real ridiculous, hahahaThen they'll know what a fool really looks like
1 person likes this
@ratyz5 (7829)
• Philippines
7 May 08
"No harm in asking" they might think.. A simple "no" for that question should be enough. Well, maybe you can really price them higher so that when they do ask for a discount, you'd offer them the right price that you are really intending to sell the item You'd say the right amount along with "final price" after the "discount" negotiations.
1 person likes this
@fineartist (1217)
• United States
26 Apr 08
i sell on ebay, too. i have an idea which may or may not work depending on how many customers you have in the philippines. could you possibly notship to buyers in the philippines? if you do so, this buyer will not annoy you. of course if you have alot of buyers from the philippines, this idea won't work for you. i am sorry to hear about this stressful situation. good luck to you!
1 person likes this
@zweeb82 (5713)
• Malaysia
26 Apr 08
I've already gone into the site preference area. I can check the box "Block buyers who are registered in countries which I don't post" but it doesn't show me which country? Do I do that on my listings? If I'll have to do that it means there are about 100 over listings I'll have to go through per account *sigh*
1 person likes this
• United States
26 Apr 08
perhaps this will work: in your auction description, could you list a cost of shipping to the philippines which will be prohibitively expensive? this will discourage the bad bidder from bidding..... will this work, in your opinion?
1 person likes this
• United States
26 Apr 08
if this idea appeals to you, you can copy and paste this info into all of your listings. of course, it will be very time-consuming, i regret to say. :( i was going to make another suggestion, but i realized it wouldn't work. good luck to you!
1 person likes this
@ferdzNK (3214)
• Philippines
26 Apr 08
Hi zweeb, I'm in the area, how would you 'em delivered?
1 person likes this
@zweeb82 (5713)
• Malaysia
26 Apr 08
Haha, that's a good 1. I guess it's a disease you find all over the world. A real pain in d you know where, hahaThanks for cheering us up, hahaha
@zweeb82 (5713)
• Malaysia
26 Apr 08
I was thinking, they could actually track down the IP address if they really wanted to, right?
1 person likes this
@ferdzNK (3214)
• Philippines
26 Apr 08
The only people here who will deny that is the government, for all we(Pinoys) know they have records of everybody up to the brand of undies we use ... try pipl.com country PH.
1 person likes this
@clrumfelt (5424)
• United States
6 May 08
I have never been able to get any bids to what I've put on there, so I wouldn't really know what to answer. Unless you can find out that he is honest and has really bought from other people, I think I'd keep reporting him to ebay. Surely they will do something if they get enough complaints on a person.
@zweeb82 (5713)
• Malaysia
7 May 08
So far there's no more threat as we've put up the blockade. Overseas buyers can't bid on our stuff anymore. It's not clearly listed there on the eBay listing but only we as sellers know
@clrumfelt (5424)
• United States
7 May 08
Good going. I'm glad you have solved this problem.
1 person likes this
@zweeb82 (5713)
• Malaysia
8 May 08
Yup, & hope it stays permanent
@NCgirl (488)
• Philippines
26 Apr 08
hi there! I'm sorry to hear about your problem with ebay. I get to experience that too, I used to sell stuff in ebay and I get some joybidders too. It's so annoying, they're everywhere, no matter what country you ship to. The bad thing is some are scammers, some are after our financial details and then they'll go from there. Some just do it for fun.. I'm from Philippines, and I used to sell on ebay, it's very frustrating encountering those kind of people. Im here in US now, and soon I'll be selling some stuff too. I'm just busy lately. Just report them to ebay, and make safe transactions. Paypal payments only are the best way to go. Goodluck!
@zweeb82 (5713)
• Malaysia
26 Apr 08
Well, I've some people's PayPal accounts have been hacked into as well. Any idea how to block people from the Philippines? No offense. Like I replied in the 1st response - how do you want to do that step by step? It seems I don't have a list of countires to check or uncheck in the preferences area.
@zweeb82 (5713)
• Malaysia
26 Apr 08
oh ya, they could come from anywhere but just sign up under Philippines. Don't worry. I know of good people from the Philippines as well.
@eagle_f15 (2054)
• Malaysia
4 May 08
mua hahahahahaha!!!! I have finally build a fortress around all my listing to prevent this oversea phantom bidder from bidding on my list. HAHAHAHAHA!!!!! Quite a task to build this wall for every listing but it is well worth it. hehehehe!!!!
1 person likes this
@zweeb82 (5713)
• Malaysia
4 May 08
Muahaha!~1 can put a thousand, 2 ten thousand to flight!~ Such is the power of union!~
28 Apr 08
You need to tighten up your buyer preferences in your eBay account. You can edit your preferences in your account so as to prevent this happening again. I would suggest that you make sure that you have noted that your buyers have to have a credit card registered, that generally tends to stop a lot of this trouble
1 person likes this
@zweeb82 (5713)
• Malaysia
28 Apr 08
Well, there's a section that says "Block buyers who haven't gone through sms verification" but the help link on that has an error note. As for the Credit card part it seems that there's nowhere to be found with such an option. Anyway, it seems that things have calmed down a little now but we'll still be on the lookout.
@dizzblnd (3073)
• United States
27 Apr 08
you have the right to cancel any bids at any times for any reason. As soon as you suspect something is wrong.. cancel the bids and put them on your blocked bidder list.
@zweeb82 (5713)
• Malaysia
28 Apr 08
Yup, we've done that. Problem is this goof signs up with multiple IDs & keep bombarding us by randomly bidding on a few of our stuff. It's ok, he'll be reaping what he's sowing. There's always an action & reaction thingy, law of nature. Anyway we reported to eBay & they did cancelled a fe wof the items which these guy has placed bids with multiple IDs. We've blocked all & so far it has slowed down. We'll still be monitoring the situation even though we've blocked buyers from all other countries. At least if they are serious buyers, they have no choice but to email us. If anything fishy, we'll just ignore them. That'll save us much trouble.
@allen0187 (33444)
• Philippines
26 Apr 08
i'm sorry that you have to go through this. there are a lot of joy bidders in ebay and i'm afraid ebay isn't doing enough to control these joybidders. hopefully, ebay does something about it. in the meantime, perhaps, you can stop entertaining bidders that are from the philippines. you can also opt to not cancel bids from bidders that have less than 5 positive feedbacks. hope this helps. cheers!!!
@zweeb82 (5713)
• Malaysia
26 Apr 08
Well, I have a bidder who had a -3 & still paid up for my item for the 1st time. Well, I guess I'll have to reconsider. Maybe the previous response is a good suggestion as I don't have buyers from the Philippines so far but only other countries. Thanks for your suggestion as well. Maybe this could work for another situation. But really, appreciate your response & thanks heaps.