Don't worry it's been like that for hours.

@p1kef1sh (45640)
June 23, 2008 9:05am CST
In the UK we have a continuing public health concern with cleanliness in our state hospitals. Today I took my wife for an X Ray. At about 1.30 pm she went to the toilet in the hospital's reception area. This is a busy hospital covering a large catchment area. She found the toilet and it's environs filthy with the litter bins overflowing with rubbish. She reported this to the Reception. "I know" said the receptionist. "It's been that way since 10 o'clock this morning"! So for 3.5 hours the Ladies Toilet had been known to be in an unacceptable state. Is it any wonder that we have such an appalling track record for in-hospital contagious infections? Would this be acceptable where you live?
6 people like this
21 responses
@mummymo (23707)
28 Jun 08
Definitely not and i would have stated that! I know that our hospitals are very often understaffed and low on funds but that is in no way acceptable! If I got nowhere by telling them about it I would look up the number for the chairman of the health authority and let them know about it as well as the fact that you would be willing to go to the press - I bet something would be done then! xxx
@p1kef1sh (45640)
28 Jun 08
It certainly isn't acceptable Mummymo. Next time we go I'm taking my camera with me. If it is disgusting when we arrive and still in that condition when we leave then letters will be written!
1 person likes this
@mummymo (23707)
29 Jun 08
That sounds like a plan! It really is disgusting that was the attitude you met with! xxx
@pumpkinjam (5774)
• United Kingdom
25 Jun 08
I might have asked why it was still like that if the staff knew. It's really not acceptable. So there may have not been a cleaner about but health and hygiene is not, and should not, be beneath anyone. If that receptionist jad gone to the toilet and knew there was something wrong, she should have informed someone immediately. And if no one was available, surely she could have done it herself. I know if I was that receptionist, I would not want to use such a place and I certainly wouldn't expect it of anyone else. What does it say about the rest of the hospital? I think your wife should be grateful that she only had to have an x-ray and not injections or anything. I know the hospitals near me aren't known for their cleanliness but even they have clean toilets.
@p1kef1sh (45640)
25 Jun 08
Its awful isn't it Pumpkin. Next time we go I intend to take my camera and do an "arrival" and "Departure" shot. If the toiets are revolting then I shall send the photos to the Chief Executive and to Environmental Services.
1 person likes this
• United Kingdom
25 Jun 08
And so you should, Mr. Fish.
@Elixiress (3893)
23 Jun 08
That is disgusting, I don't think it would be acceptable anywhere in the country. The thing is that the NHS has limited funds and limited people although the toilets being in this sort of state must be of a reasonable high priority, but people's lives are also priorities and if people are looking after the sick then they are not tidying the toilets. If the NHS is paying for more doctors and nurses then they are paying for less cleaners and maintenance people. Although I think this is disgusting, it is a matter of priorities, maybe since the toilets are in such a state, the cleaners have been busy in the wards where the patience are lying in a more vulnerable state.
@p1kef1sh (45640)
23 Jun 08
I would have thought that toilets were a pretty high priority for cleanliness. If my local Tesco can have its toilets inspected every 15 minutes surely the hospital can manage more than every 3.5 hours? Cost is always a factor. Interestingly my wife counted 8 people observing her X Ray. Now, how much did they all cost and how many are actually needed to do the procedure?
@Elixiress (3893)
23 Jun 08
I have to agree with that, 8 people is unnecessary unless there was something really complicated about it.
@skinnychick (6907)
• United States
23 Jun 08
It wouldn't and it isn't. At least in the hospitals in my area. With masses of people going to hospitals there are always germs. An infection can be caught from all the sickness. But here, hospitals are regulated and it is made sure that they are as clean as possible. It isn't acceptable to have filth anywhere in a public place especially in a hospital. You are supposed to go to hospitals to get well not to get sicker. Sounds like something major has to be done over there to rectify that situation.
@p1kef1sh (45640)
23 Jun 08
You know Skinny when my wife was in A&E (ER) the other week, we found a thick dirt crud round the basin in the cubical she was in. It makes you wonder.
• United States
23 Jun 08
Sounds like they need a cleaning crew that is downright uncalled for.
@34momma (13896)
• United States
23 Jun 08
OMG, that is so gross!! that would so not be acceptable where i am from. I mean yeah once in a while there trash my smell, but they have people cleaing that bathroom up every hour. I don't think i have ever been in a hospital bathroom that was grossed out like that
@p1kef1sh (45640)
23 Jun 08
My wife was quite horrified Momma. This is basic cleanliness and it isn't being done.
1 person likes this
@34momma (13896)
• United States
23 Jun 08
I bet she was, and i would have been too. i mean cleaning the bathroom. that rooms should always be cleaned!!! there is nothing worst then walking into a nasty bathroom.
3 Jul 08
I agree. Something needs to be done in our hospitals. It doesnt help with people coming over from different countries to use our NHS and using up all the money when they should be treated in there our countries. Im all for helping people in need but the state of the UK today is getting ridiculous. Im also sick of putting on crime watch and nearly everyone on the wanted list is an illegal immigrant. My friend was murder by an illegal immigrant, and hes now tucked away nicly in our prisons, being fed, playing pool giving access to the internet and play stations. Its getting beyond a joke. He will be sent home after his sentence, which lets face it only be about 5 years (for MURDER). He should be sent home and put in his own countries prison, not given playstations as a reward for taking away an 18 year olds life in the horrfic way he did.
@p1kef1sh (45640)
3 Jul 08
Welcome to myLot Butterfly. I agree with you. We spend our taxes on people that have contributed nothing and, as in the case of the murderer of your friend, taken everything.
@guybrush (4661)
• Australia
2 Jul 08
Sadly, p1kef1sh, I don't think things are much better in Australia either. Our hospitals have wonderful caring staff who are very overworked - but many of the buildings are sadly neglected and the budget has been cut for staffing and cleaning. People are on waiting lists for a very long time, and the situation doesn't seem to be improving. It's not acceptable - but nothing's being done. I hope your wife's xray went well in the end.
@p1kef1sh (45640)
2 Jul 08
Public services are in a sorry state I think. We get the results of her X ray on the 15th July. Thanks Guybrush.
@GreenMoo (11842)
25 Jun 08
It's certainly unacceptable, but it's still a better situation than many find themselves facing. Those who walk miles and miles to the nearest medical centre only to find it's out of basic supplies would probably be thrilled to bits to be faced with a dirty bathroom!
@p1kef1sh (45640)
25 Jun 08
I understand that. But this is "modern" Britain. A supposedly first World country where nobody walks anywhere and we expect a certain standard of hygiene from our medical establishments. If they can do it in Tesco, why not a hospital?
@DonnaLawson (4032)
• United States
25 Jun 08
It is not acceptable to me but it appears to be acceptable to others.. When did we become a country of filthy pigs?? I can go to a bathroom and leave it in the same condition that it was when I came in.. I may leave a droplet or two of water on the faucet as a result of washing my hands, but that is about all.. Somehow, people have forgotten how to be clean and respectful of the property of others.. I have went into public wahsrooms and came out almost gagging, there is no excuse for being filthy.. It makes you wonder what peoples bathrooms look like at their homes.. I do not find this acceptable, I am not a perfectionist but I do believe people need to take a course in school about "Using a Public Restroom, 101" It is no wonder that there is such an appalling record of in-hospital contagious infections..
@p1kef1sh (45640)
25 Jun 08
Absolutely Donna. The mind boggle about what some peoples bathrooms are like. Well, I know. I have been in some of them! But if the hospital can't be bothered to clean up too; what message is that sending to visitors?
@ruby222 (4848)
24 Jun 08
The large hospital A and E department toilets are terrible in our main hospitals..so hard to believe that things could be left to slip like this.They are littered with the remains of everyones leftovers and have tissue strewn about them ..little wet patches on the floors ..no imaginatio needed there...and I had to go in to Queens Med with Mum once and I could not believe my eyes!!..she went to the loo and unfortunatly she felt really poorly in there ..and she slid off of the loo onto the floor,so I pilled the cord ..only to find that there was no bleep!!the damn cord wasnt working ..so in the meantime an elderly lady lays on the floor..rolling in pain..and im torn between leaving her..as she is saying..Dont leave me!!and going to fetch someone..then a nurse sals by and says...Do you need help?...Oh thats an understatement!!so she comes in to help me...by that time I was nearly screaming with frustration!!But the main thing is that they had got Mum out of that loo and back into bed...but im not joking..they were in a disgraceful state.
@p1kef1sh (45640)
24 Jun 08
Yet they tell us daily that things are improving. But all these efficiencies are resulting in a appalling service to us, the so called "customers", we're not patients any more! Although nothing to do with hospitals I used to work in an office block in London where at 10.30 and 3.00 we had a tea trolley come round. We would slip from our desks for literally a minute or two and return clutching our treats. Now this clearly cost money. So they decided to replace these lovely ladies who knew our tastes, saved us sandwiches and poured a mean cup of tea with vending machines on each floor. However, after an initial flurry of excitement, they either weren't replenished or broke down. So we had to traipse down to the restaurant in the basement and buy our stuff there. On average, this must have taken 10 minutes away from the desk. Hundreds of people away from the job spread across the day. This must have cost us thousands more. However, it was more efficient according to the accountants. So that was alright then!!
• India
24 Jun 08
It might be the situation on the day,as the errand boy could not have turned on. Hi friend, have you noticed the what the receptionist told your wife, " It is the situation since morn" and not for ever. And as regards the comment given by fellow Indian,Indiapedi, i disagree with him, the way he described has given a wrong notion about the entire country, India. Probably he has not visited many clean hospitals are surroundings. Why go hither and thither, the town where i live is "called as the garbage free town". It was certified with ISO 9002 certificate. And as regards hospital there are lots of hospital providing great services to mankind, without sticking on to the money aspect. And certainly he would not have heard hospitals like "Super Specialty Hospital, where every thing is free. Free heart surgeries are performed, at nil cost. I repeat at nil cost. so, as of this topic i feel that this situation that you have witnessed in the hospital is an exceptional one. have a good time.
@p1kef1sh (45640)
24 Jun 08
Indiapedi is a doctor. So I imagine that she has seen many hospitals. Your town is clearly very successful at keeping its garbage down. However, this is a matter of cleanliness and not general rubbish. I don't dispute that great things happen is hospitals all over the World. But in my local one, the fact that the toilets are dirty is a disgrace and one that needs to be addressed. Thank you for your response.
@underdogtoo (9599)
• Philippines
24 Jun 08
Restrooms in hospitals should be clean. It's a wonder people don't like to go to hospitals unless absolutely necessary. They're afraid of catching something. I don't like hospitals too because of the sense of disease and ailment that seems to hang in the air. Hospitals should try and reassure the public it is safe to go to a hospital. A dirty restroom inspires no confidence.
@p1kef1sh (45640)
24 Jun 08
Indeed it doesn't. You want to go home well, not with added infections!
@Ravenladyj (22937)
• United States
24 Jun 08
OMG that would just disgust the hell out of me and her response would have not only infuriated me but also disturbed me to no end ..ITS A HOSPITAL FOR CRYING OUT LOUD..how could that be taken so casually?? Unbelievable..
@p1kef1sh (45640)
24 Jun 08
It is absolutely unbelievable. Quite disgusting and the attitude of the receptionist is quite unforgivable.
@dorypanda (1584)
24 Jun 08
Our local hospital has always been nice and clean whenever I've been to it, either as a visitor or patient. There was rather a lot of news on the telly about our local hospital recently, apparently it was one of the ones with the highest mortality rate. They've taken steps to make the wards even cleaner now. The doctors and nurses have to use a special hand cleaner and even the visitors have to wash their hands in the special hand cleaner before they're allowed onto wards. Apparently some doctors didn't even think to wash their hands after they'd been to the toilet! (And that's not just at the aforementioned hospital). I wash my hands regularly, whether they need it or not.
@p1kef1sh (45640)
24 Jun 08
This hospital has all the same stuff in it too Dory. Just on this occasion they clearly couldn't be bothered to do anything about the toilets.
@Rozie37 (15503)
• Turkmenistan
24 Jun 08
I sure hope that this would never be acceptable where I live. I already have a phobia of germs. There is one hospital out here that have had at least one unsanitary condition everytime I have gone to the emergency room. I will not name the hospital because it is very popular and in a nice neighborhood. But they really need to be much cleaner. To me, the hospital should consistantly be the cleanest place in town. Wouldn't you agree?
@p1kef1sh (45640)
24 Jun 08
I agree Rozie. I can eat my lunch off the floor in the local supermarket restroom. But I dare not even use the hospital one to sit down on!
@ellie333 (21029)
23 Jun 08
Hi Pikefish, This is totally unacceptable and I would be writing a letter of complaint re this as upon entering the hospital we are expected to cleanse our hands before entering etc and yet they keep the toilets in this state. In fact Jacob was in hospital for a week last year and in isolation and I and only one nurse was ever seen to use the hand cleaner upon entering his room, I never saw antone else do this not even the consultants and they wonder why MRAS is rife???? Me being me sent off a wonderful letter thanking the nurse for his care and also another complaining about the lack of hygiene. Ellie :D
@p1kef1sh (45640)
23 Jun 08
We have talked about a letter, copied to the local paper maybe. I find it extraordinary that despite all the press coverage, hospitals still haven't disciplined themselves and their patients/visitors to observe basic hygiene rules. Did you get a reply to your letter. Although I bet I can guess what it will say: "we endeavour to maintain high standards of hygiene...all staff are trained......visitors are urged to clean their hands...." and etc.
1 person likes this
@nannacroc (4049)
23 Jun 08
It shouldn't e acceptable anywhere but our local hospital is the same. No wonder people are frightened of catching worse illness while in hospital than they have when they go in.
@p1kef1sh (45640)
23 Jun 08
I think that it beggars belief Nanna. You arrive at the hospital, you go to the loo and you immediately run the risk of contracting disease which you then walk all through the hospital. Madness.
@Hatley (164654)
• Garden Grove, California
23 Jun 08
hi pikefish this is an interesting topic as my local hospital has a sign in the various restrooms notify such and such if this restroom is not orderly at all times. and I will say in the few times I have been hospitalized there the restrooms are really quite neat with empty wastebaskets and everything looks washed and clean which I thought for a public place just wonderfully 'remarkable. so they really do try. I do not know what their rating is in the local hospitals but I think I have lucked out in my hmo must go to hospital for they are in the top category too. So no for Western Medical Center the restrooms must be clean at all times and the patient care there is really wonderful I had no complaints at all. Now the county hospital from what I have read has its big problems like staph infections etc. I am so glad I do not have to use the county facility. lol.
@p1kef1sh (45640)
23 Jun 08
I really don't see how keeping a restroom clean can be so difficult Hatley. This is the only hospital in the major city in the area and to have such a filthy restroom is quite unacceptable. Country hospitals here have a very good reputation. That's probably why they keep being closed down!
• United States
23 Jun 08
I stay out of hospitals at all cost so I cannot comment but anytime I was ever forced to be a guest I was happy with the cleanliness of my surroundings. The hospital here has a nasty habit of killing it's patients with faulty medical practices not overflowing trash cans in the bathroom :)
@p1kef1sh (45640)
23 Jun 08
Faulty medical practice I can live with (or die with) but this is just unacceptable in a hospital. Especially when the UK is positively paranoid about such things.
@checapricorn (16066)
• United States
23 Jun 08
Hi there p1kef1sh, that is also very common to our Government Hospital and I know the problem also can be blamed to the user, not everyone knows how to clean the toilet before they leave and it's an endless problem..I know the maintenance tried their best but to think a lot of irresponsible users are there so, it is truly a sad scene since we all know it's not healthy plus conducive to the people around!
@p1kef1sh (45640)
23 Jun 08
I don't think that it is just the user. The Hospital ought to keep the rooms clean, especially when they are reported. Over 3 hours without a clean is simply unacceptable.