Contract or Prepaid?

@dfollin (12114)
United States
July 27, 2008 12:45pm CST
I had Virgin Mobile and then decided to save money and go with the fav fives plan with T Mobile.I joined them on July 2nd and found out that the sales person told me wrong about the cost's and contract.Next thing you know they are charging me this and that.I talk to a person there about returning my phone for one that works properly.They said I could and said that I could cancel and restart so my bill date coinsides with my social security receival dateThen when I call to do that Iam told that it is too late.Also they charged my bank account for an unexpected fee and I got a bounce charge.Since it is too late to return this phone that does not work right or cancel my service after they had told me that it wasn't they will bill me $200.00. I just figure they will end up over charging me more than the $200 in the 2 year contract time.So,I might as well go ahead and cancel and go back to Virgin Mobile.What type of cell service do you use?
9 people like this
30 responses
• India
27 Jul 08
I use a very discounted plan from AIRTEL offered to my husband by his employer. I get about 500 free SMSes per month for paying a very low monthly rental of RS 250/-, my call charges are a flat RS 1/- per minute to all national fixed and mobile lines, local is less than 50ps, so my postpaid connection comes around RS 500/- to 600 per month, which is working out very cheap for me considering my habit of talking long hours with my parents and friends on a long distance call.
@dfollin (12114)
• United States
27 Jul 08
Your lucky.It sounds good.
3 people like this
@venkygec (783)
• India
27 Jul 08
Well! In our country it is known as postpaid or prepaid.... I have a prepaid connection... meaning i have to recharge my cell with some recharge vouchers.. there are some bonus cards also.. if we recharge with bonus cards we get some added feature... If my balance gets over.... i have to recharge again..
@dfollin (12114)
• United States
27 Jul 08
Instead of vouchers we have refill cards that seem to work the same as your vouchers.
3 people like this
27 Jul 08
i have had a contract phone in the past and ran up a huge bill without even realising it so i then went back to pre pay. i have been on many different networks in the past and am now on vodafone simply because the area i live has a terrible reception and its the best network to actually get a signal around here
4 people like this
@Polly1 (12650)
• United States
27 Jul 08
I have a prepay T-Mobile, I have had them for many years and I am very happy with them. I don't use my phone that much, I mostly have it for emergencies. I have had it so long that when I do buy minutes they don't expire for a year, plus I get extra minutes when I get a new card. I get good service and have never had any problems. I live in Ohio, my phone worked in Cal. and also in Florida. Good luck with getting your phone problems solved. I wonder if you called the BBB, if they could help you. Its worth a try, I wouldn't take there crap without giving them a fight. Its easy for them to say no, don't just take the no.
4 people like this
@ANTIQUELADY (36491)
• United States
27 Jul 08
i just have a prepaid phone where you but the minutes as u want them because i very seldom use mine.my service is with verizon. my sons & their wives have verizon & one of my son's wife's family do to. they live away from here so they can talk everyday w/out extra charge. i have no idea what it costs them but feel like it's fairly reasonable.
4 people like this
• United States
27 Jul 08
wow i have had service with tmobile for three years and i have never had any problems with them like that. i am so sorry to here that. when i needed a new phone all i had to do is call them and they sent me out a new one. then if i ever disagree with any price they definitely credited my account. tmobile even has a flex pay as well where you are not on a contract and you just pay month to month for your minutes but it is not prepaid. so i cant really suggest any other company but i am sorry you had that experience with tmobile.
3 people like this
@dfollin (12114)
• United States
28 Jul 08
Your lucky.I thought their prices were great,then they added on this and that.The phone would not and still won't configurer with the blue tooth that came with it.And the phone was not having any memory after taking 4 or 5 pictures.Then 2 or 3 pictures.Now today I can only take 1 picyure then delete it to take another picture.They will not let me return it because it has been more then 14 days since I had ordered it.It was not 5 days till after I ordered it that I got it.It was late when I when I got it too.I was not really able to check it out till the next day.
1 person likes this
@us2owls (1681)
• United States
27 Jul 08
When I am in the USA I have US Cellular - 4 of us in the family are on the account I think it is pretty costly and we are looking at ways to cut it down. In the UK I have Virgin Mobile - I love it - costs very little and usually just costs us 10 pounds a month. My husband has a prepaid Virgin Mobile because he rarely uses the cell phone. We used to have Cingular in the USA but it was terrible. My two daughters and their families also have US Cellular and really like it.
3 people like this
• United States
27 Jul 08
I have US Cellular and I am very happy with it. My incoming calls are all free and so are all my calls to other US Cellular customers. It is high for the first month because you have to pay fees and such but after that, it hasn't been bad. We have a family plan and have four phones on it. My granddaughter has Net10. We got it for her in case of emergencies since she lives in an abusive household. It is a very good phone and the minutes are not that expensive. When she gets older and more responsible, I will probably add her to the plan we have with US Cellular.
3 people like this
@slickcut (8141)
• United States
27 Jul 08
Oh i wish you would have started this discussion before you went to a contract..I have had T-mobil,which was horrible,then i had sprint,another horrible one and last of all i had cingular AT&T..These people lie to you,charge all kinds of fees ,and you just get into a big mess with all these contracts..I got sick of being taken advantage of,so i just let mine go...I went and got a prepay phone its Net 10.and a LG phone,it came with 300 hours,and i got the entire thing, for $29.95 at Walmart.It came with the phone, the leather case,ear phones,car charger, and wall charger and 300 minutes..It is the best phone i have ever had in my life..It works inside my house where as none of the others ever did.I am very very pleased...These cell phone companies is just a gimick,and cost way more than expected..and they also tell you a pack of lies ,then you sign into a contract and "Bingo" you are hooked...They charge you a lot to if you break the contract....I will never go back on a plan/contract again EVER!
@dfollin (12114)
• United States
28 Jul 08
Last night when I talked to someone there.The man seamed kind of shocked that they did not mail me a contract to sign.Today,I talked to someone there and she said that the verble agreement I made was a contract and I had agreed to whatever they say.I laughed at her and told her no way would I agree top that.
2 people like this
@slickcut (8141)
• United States
28 Jul 08
As i said those people are sneaky.What happened is they messed up and forgot to get you to sign the contract,thats why he was so shocked...They cannot hold you to a contract without your signiture..You were really lucky they messed up...If you decide not to stay with them ,make sure they do not try and charge you for the contract,they might try to pull it off if you are not careful.Those cell phone companies turn you into the credit bureau at the drop of a hat..
1 person likes this
• Philippines
28 Jul 08
i think prepaid is for people who want to limit their use and contract is for those who can't afford to lose a phonecall because they ran out of credits
@marababe (2513)
• Philippines
28 Jul 08
Hi dfollin! I am currently under Globe Telecom's GFlex Plan 1200 every month although most of the time my bill exceeds up to 3 thousand every month. I just got my plan when I was in 3rd year college cos my dad "insisted" to get me one instead of using prepaid so that I can still call and text them in case of emergencies and that kind of stuff unlike when I'm using prepaid, I always run out of load and that's always my excuse every time I don't get to reply to their messages.
• United States
28 Jul 08
wow the best thing is simple two words net10 only ten cent per minute.nice phones and in expensiva always 5 cent text its really god i would so advise net10 good luck.
1 person likes this
@neilchua (888)
• Philippines
28 Jul 08
Here in the Philippines, most used prepaid. first you can be called and texted even if you do have 0 balance. neat huh? and second, if you're on prepaid, the chances of you overspending more than you can afford is little. and we have so many promos from different wireless provider like unlimited calls and unlimited text for just 300 pesos(more or less 10$) a month. wireless service here is very cheap compared i think anywhere else. i know these things because i was once a customer service of SPRINT and i realize that wireless service in the states really cost a lot. though i have nothing against sprint. i think they are one of the cheapest service provider. have a good day.:)
1 person likes this
@Thoroughrob (11771)
• United States
28 Jul 08
I would be furious. I think I would switch back. I would also keep after them to make things right.
1 person likes this
• Philippines
27 Jul 08
Good day... I've used to have postpaid "plan" but I found out that i use it way too low to it's minimum payment. I've decided to cut it and go for prepaid. With it I can predict my bill and use it according to my needs. I don't extra for the services I didn't use.
1 person likes this
@bombshell (11268)
• Germany
30 Jul 08
i have aso prepaid card.its ideal for the people who has not much used.
@wisconsin26 (3861)
• United States
28 Jul 08
Hi Dfollin I have a pre-paid cell phone which works great for me... It's a net10 and they have a plan which is very reasonable or at least i think so.. You get unlimited calling time and text for i believe 79.95 a month.. Which isn't to bad of a cost.. However I haven't signed up for it as of yet.. But i do text alot myself but hardly ever call anyone.. I do buy minutes 300 at a time which is 30.00 so that isn't to bad either... You will find that pre-paid is much better than a normal cell phone due to the fact that you don't have to have a contract and if you do run out of minutes you can always refill and not worry on what your bill will be next month.. Tracfone also has this option too but i do believe it's a but higher like 89.00 a month which is strange cause trafone and net10 are the same company..
@kenzie45230 (3563)
• United States
28 Jul 08
We use our local phone company - Cincinnati Bell. We have our land line, long distance, cell phones and DSL all through our local phone company. Our cell phone plan is great. It's a family plan with shared minutes for me, my hubby and my son. We could add as many more phones/lines as we'd like for $9.99 each per month. We could add or subtract minutes from our plan if we'd like, or add or subtract other services. And...we have no contract. We have a plan, but we can change it at any time with no penalties. We can try a service for a week or a month, then cancel and only be charged for what we used. It really is cool.
• Philippines
28 Jul 08
using a cellphone service whether prepaid or contract depends on the person. for some professionals its better to use contract account since they use it for long hours for business calls and etc. and for students its much practical to have a prepaid account to be able to control the calling and the texting.. hehehe
@shiloh_222 (5480)
• Philippines
28 Jul 08
hi... definitely prepaid now... i had bad experience with postpaid. now i can control my spending habits regarding my cellphone... these days, i got to learn how to save money
@mandykaren (2040)
28 Jul 08
i did try contract for a little while with virgin media as i got half price since i was already using their service for tv also. But i wasn't really benefiting from the free minutes and it didnt work when i was on holiday in turkey for some reason.. So i now gone back to my prepay o2 sim card and i prefer it for the little i use a phone.. At least that way i know exactly where i am with it. get 300 free sms if i top up once a month anyway, which is all i need :))