Computer Problem Someone PLEASE!!! Help Me!!

@payout (3722)
United States
August 6, 2008 6:34pm CST
WEll see I got my Computer like 2-3 months ago. It was a Windows Vista. well After less the na month my computer no longer wanted to start up anymore. I click the power button and then while it's showing that it's loading windows vista it just freezes. I try to the built in recovery thing still doesn't work nothing works. I honestly don't know what happen one day I was on the computer and it just froze completely and I restarted the first time it went back to normal no problems the second time it froze. I restarted the computer but it never wants to finish starting up. The computer never reaches the login screen :( So PLEASE!!! someone help me I don't know what's wrong with my computer it just went dumb. Is there a way to fix this problem. It has been like this for months now and the sad part is that I can't even use the computer and I only have been using it for less then a month. :( I also want to know there usually have this CD that makes the computer brand new and fix everything. If I use a Windows Xp recovery Disk for a Windows Vista computer would it mess it up? Thanks :)
2 people like this
19 responses
@know21 (1252)
• United States
6 Aug 08
My first guest would be you have a virus. I would format with your xp disk (no harm will be done to your computer). Or your vista CD.
2 people like this
@payout (3722)
• United States
6 Aug 08
So I'm able to use a Xp Disk for a windows.? Vista Computer? :)
1 person likes this
@know21 (1252)
• United States
6 Aug 08
I had xp in my computer; downloaded vista then went back to xp and then back to vista. So yes you can
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@payout (3722)
• United States
6 Aug 08
But the dude under me said you can't it would mess it up..? =/
1 person likes this
@drzeuss (130)
• United States
7 Aug 08
Any number of thins could have resulted in your computer "turning dumb" on you. Since the computer is only two months old and you used it even less odds are that there are not alot of things on it that you can't afford to lose. Yes? Question. On average how long are you allowing the computer to attempt to boot up? i ask because i've seen Vista as well as XP machines take as long as ten to fifteen minutes full to boot up after it was improperly shutdown due to it freezing up. In the lovely days of Windows 9x when your computer crashed or was improperly shutdown, you got to see it go through the process that included scandisk. Which made sure that your disks weren't damaged. XP and Vista are good about doing it quickly...but it _can_ take a little while. Also, what kind of antivirus was on the computer and was it updated. Although it doesn't sound like a virus it can't be ruled out. i noticed you mentioned that it has a built in recovery system on the computer, but did it come with an operating system dvd? Or even an OEM disk that would revert your computer to it's original out of box settings. If you have either of those it would be ok to use those since as i said it's such a new computer and odds are nothing truly important should be on there. Since everything will be wiped out in the process. As for the XP Recovery disk...i'm not sure it will mess your computer up further since it is not even working in the first place...but it won't help your Vista OS out any since it is made for XP. You _could_ install XP on the machine instead of Vista with the XP Recovery Disk. That would entail looking for XP drivers for the hardware that didn't have the drivers on the disk. Any questions message me and we'll see what else we can come up with.
@payout (3722)
• United States
7 Aug 08
Yes there is nothing on that computer important I didn't even have it for like a month, I'm not sure about the booting thing I just let it boot it's self up even though I hate to wait ha ha. Also I don't think it came with a operating system DVD. Well yeah I have no clue what went wrong but you seem extremely smart in subjects like this
1 person likes this
@nanciem (1106)
• United States
7 Aug 08
This so far sems the best response I have read. I do agree it does not "sound" like a virus, but like you said it cannot be ruled out. Have you tried simple things like unplugging any periphreals, printers, cameras, scanners then try to boot? Is your drive detected in the BIOS?.. Have the settings changed, has it now been setup as a RAID? I have had to systems I worked on where this has happened, I say call the vendor for support, I am sure they will say to reformat, they usually do in situations like this. Could be a HD problem, bad driver, hung program on startup, corrupted registry. Good Luck! Great response Drzeuss
@know21 (1252)
• United States
7 Aug 08
I don't know if you have it fixed or not yet. But you could go into safe mode and run your anti virus program, and see if it there is a virus.
2 people like this
@payout (3722)
• United States
7 Aug 08
Even if I try safe mode it wouldn't' load up. it will just freezes :(
1 person likes this
@_sketch_ (5709)
• United States
7 Aug 08
I'm not sure what the problem is, but I heard that a lot of people are having problems with Windows Vista. The computer should have a warranty. I would just get a new one if I were u. I think that the XP recovery disk would mess it up. I wouldn't try it if I were u. Isn't there Vista recovery disks?
@payout (3722)
• United States
7 Aug 08
So Have I prefer Windows Xp better .. Vista has a nice look and interface but if I'm going to have problems with hat the he11 with that, Windows Vista does have a recovery disk but they have like this own recovery thing build inside the computer. I try it it made a difference more then anything but it just freezes up again :(
1 person likes this
@alkurishy (2069)
• Iraq
6 Aug 08
Hi there, you don't mention what is the kind of your computer, is it pc or laptop, anyway, this problem you have maybe because your fan of the CPU dosen't work good and for that the CPU get more heat and then the computer don't startup, or you have some programs that starting with the startup of the computer and do some conflict somethings, all what you can do if the problem is some of startup programs is to press on the F8 button while the computer startup so you can work on the safe mode and after that go to the run option you have in the start menu and type (msconfig) then press enter this will make you manage the startup programs and you can see what programs are starting up when the computer starting up. Or your computer have some kind of virus that cos all these things. I hope this can help, and you can't use Windows recovery CD on Windows Vista it will make it a mess.
2 people like this
@payout (3722)
• United States
6 Aug 08
It's a PC, also the start thingy I remember messing with it because I didn't want so many things to start up when i start my computer so I wont have to wait so long. I try safe mode the stupid thing still doesn't work. :( Windows Vista has this recovery thing built inside I have try to recover it but it only goes fair. The recovery made the most difference but it never finishes recovering because that also freezes up as well. I try everything whatever went wrong went wrong really bad. The weird part was that I didn't use the computer for like 2-3 days I was at a party and then When I came back home. It never wanted to start again I guess thats just my luck :(
1 person likes this
@jinxky (2251)
• Philippines
7 Aug 08
i guess your computer got trojan virus! i'm always a victim of trojans. i also experienced exactly what you are saying, so i called up a technician so that he'll fix my computer, then after he reformatted my computer, i never experience it anymore. i suggest that you should format your computer now so that trojans on your computer will vanish hehehe..
@know21 (1252)
• United States
7 Aug 08
Your going to have to reistall your windows vista. Because I think your missing your xp drives. With out them your not going to be able to connect to the internet
2 people like this
@rsa101 (13337)
• Philippines
7 Aug 08
Well I think you've got a virus in your system. Well if you have the Vista Installer you might need to reinstall or better yet reformat your whole PC to get back to your original settings. What I would suggest if you still can access MS DOS to back up all your data befopre doing so. As a last resort you may return it back to your vendor and do it for you. I think it's still under warranty and they could fix that for you.
@lixiaos77 (1030)
• Shijiazhuang, China
7 Aug 08
You can remove components of your PC and assemble them, perhaps there is a component does connect good some time. And it happens often. Or you can reinstall the system. When the system is used for a long time, something strange will happen. I reinstall my system every 2 monthes.
1 person likes this
@payout (3722)
• United States
7 Aug 08
IT said a component was missing and I need it to recover my computer which sucks how am I going to fix that.
@lixiaos77 (1030)
• Shijiazhuang, China
7 Aug 08
If i am in this situation i will reinstall the system. If you use ghost soft ware, it costs only several minutes.
@know21 (1252)
• United States
8 Aug 08
Did you ever get your computer running again?
1 person likes this
@payout (3722)
• United States
8 Aug 08
nope :( my Dad knows this Guy who knows how to fix these type of problems his like a computer wiz lol or something.
@insulin (2483)
• Philippines
7 Aug 08
Well as what My fiancee said because his usin vista..it is prone to virus that Windox xp because I asked him about that because I want to upgrade my operating system but he said that I need to stay in my Window Xp because its much better but i really don't know then...I guess you got virus or it usually hang because you open lots of applications then your ram is too small to serve all but the better advice is...Try to bring it into the computer shop so that computer technicians can check what is the problem of your pc and I'm sure everythin will be ok...:-0 try usin Nod32 I used it for 4 years and I don't have problems with my pc...:-0 GOod luck and god bless...:-0
1 person likes this
@mdalia (22)
• United States
7 Aug 08
There could be multiple reasons for not booting up, either hardware or software. As you said you cannot see login screen, first step i would do is boot PC with Last known good configuration option. You get this option when you start PC and press F8. This option loads those settings when PC was working fine. If this doesn't work then try to boot with Safe mode, it loads minimum drivers and applications and then run virus scan software.
1 person likes this
@vimaal (3365)
• India
7 Aug 08
hi friend, your system is infected by virus means, you have install antivirus in your computer or format your system. take care have a nice day.
1 person likes this
@amvinay (122)
• India
7 Aug 08
i would suggest that u should format the computer and reinstall the operating system and then it will work ,,,,,,
1 person likes this
@bellaofchaos (11550)
• United States
7 Aug 08
Since this is a new computer it should have come with a warranty on it I would take it to where you got it and have them deal with it. That way if say it was a factory error when they made the puter then you can have it fixed. You might have to let them take your computer from you for a week but hey if it fixed the problem then I wouldn't be upset about it. take care and good luck with your computer.
1 person likes this
@djoyce71 (2512)
• Philippines
7 Aug 08
Check for viruses. If it has then you need to reformat your computer. Look for a good anti virus.
1 person likes this
@bookworms (351)
• Pasig, Philippines
7 Aug 08
well it might be that the installation is corrupt need to reformat it ^_^
1 person likes this
@know21 (1252)
• United States
7 Aug 08
When you get your computer up and running again you should install anti virus software. Like Avast or AVG. Both work really good.
1 person likes this
• China
7 Aug 08
I wonder if your computer's configuration can well support the Windows Vista. If not, I suggest you to use a Windows XP. Otherwise it is probably a viral problem. If you can't find any mean effective, just try resetting your operating system.