Do you always get what you want? or you get it by reasoning out?

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When I gave birth to my youngest boy and my sister left and I was left with taking care of the kids alone, I learned a lot. I learned that sometimes you need to sound pitiful to get what you want. Like there was a time when we want delivered foods, my hubby was the first one to call and the delivery said our place was too far, and that they would have to ask for a higher minimum order. I tired calling them and this time I put on a pitiful voice and they agreed to deliver on our place. There was also a time when I needed some paper works and when I call the office of our Baranggay, I put on again a very pitiful voice, and so the worker assisted me in every possible way. har har. But sometimes when you are dealing with professional people. like bank clerks, sales representative, you have to put on a knowing voice, a confident voice. The tendency is this people tend to discriminate you when they feel you are not confident to deal with them and so the only way to talk to them is let them know you are educated too. There was a time when we were doing our grocery and I accidentally crashed a bottle of medicine. it was my fault but my hubby have it the other way around. He says that it was the fault of the manufacturer because they out on a weak packaging and so on and so on, then they did not charge us. There was also time when we forgot to pay our connection bills and it was cut off, and when we pay it, they say that it would be on again in 24 hours (the clerk who said it did not know that we still have a pending unpaid bill and in that case we still need to settle it before we can have our connection) and so when the connection was still not on after 24 hours, my hubby called them and debate over what the clerk had advised him. I was amazed sometimes how my hubby can get what he wants by reasoning out How about you? you always get what you want when you reason out?