dsl connection down again...

I hope they get it up and going soon..Too bad that you can't have a recorded message saying that you know dsl is down and that it is getting worked on, then you wouldn't have to deal with people like that..

Are you in customer service , may be then you are not doing your job properly.. In my place too DSL connection goes off for month or fifteen days very often.Its kind of remote area but the BSNL personnel is so nie that he rings me up and tells me how long the connection will be out and what exactly is the problem. I admire him a lot and I have never seen such dedicated person ever, many people call him up and he has such a personal relationship with his customers that no one minds problems while he is around. We just wait it out and till then just keep calling him up and getting updates on the progress of work. I know about networking so often we discuss the trouble and try to solve it together or just see what the possible solution could be.

Sounds like a pretty good Idea. put info out there that says all is being worked on.

Do you get into trouble if you shut down the phone line? If you are customer service and you shut down the phone lines then who can they talk to?

Hello Zelmarq. It is really annoying to have DSL connection down every so often. Whenever this happens, I will make a phone call to China Telcom and I will tell them about this. But it is good that I will get back the connection in about five or ten minutes at most.

You too? Wow, it's getting by the look of it a global problem! very strange..I've heard this week already about dsl connection problems in Holland, Germany, Hungary and more countries! I must say, I do use my phone and it's always connected when I'm on the internet, and I must say I don't have any problems with internet, wether it's connected or not..I think this is the providers problems, due to their capacity like you said, and I hope they will solve it in time!

Well, fortunately you are not in my country or I would be adding to your list of complainants. My dsl hasn't worked properly since I signed the contract for it. I can't blame these people for being angry as I understand exactly how they feel. All my phone line needs is a booster and each time I try to explain to the phone company they just tell me I need to phone technical support and as there is only one phone company here, I can't even change over to another phone company. It makes me mad.

I wish that I could get DSL in my area. I have lovely dialup internet connection. I hardly ever lose connection though so that is one good thing.

oh its sad, dont worry inn india and us there are many prviders trust any on of them pay them and start internet yaar, DO good work, make your intrnet speed fast waht else you nedd bye for now.