How you handle these...
October 9, 2008 7:53am CST
Hey., I love a cellphone with all technologies. I would love to have one. so that I bought a new cell phone from the branded store Three weeks back. It was pretty good and also costs me about 20000INR. Two Weeks back I found some problems with this mobile. When I am getting call, my mobile was not able to handle it. After a small hangout, it gives me caution like Network failure. The Signal was good in my old phone and can easily handle all calls including conferrence calls. When it comes to new mobile, it can't. The main purpose of mobile is to receive and sending calls. If a mobile fails to do those things what should we have to do. I went for this brand store and explained this problem. After a examing the phone, he agrees with that problem. Now I asked him to replace with new one. But he told me to go for a service center. Who will give a new good to service centre with out using it for one month. I made a quarrel with that shop owner about the quality of the product. But he won't agree with a new product replacement. Instead he advice me to call for service centre. Then I made a little search about my model. After that I came across some news like Multinational Companies sends failure models to second world war countries like india, china etc. And I found it applies not only to mobiles., also to motherboards, processors, and all elctronic items. After servicing my mobile for a week, I had my mobile. But the problem never ends. When I sends to service centre, they said that they will send it to main service centre and they will return a new piece or repaired piece with in a month. Which makes me mad. Why should I have to leave mobile that I bought for such a high price for a month. I found the same problem with Intel Products. When you gave it to service centre., they will simply return a damages piece with in a month. What you have to do with out a motherboard for that month. How you handle these things. You paid as much as the other countries paying. But what you are getting is a low quality product. Why because other countries won't accept failure models. But in some countries, due to some loopholes in their systems., these companies passing all the failure models to your country.
9 Oct 08
I had the same problem with my motherboard. What i did is I just broken the motherboard in front of that company store, recoreded the video and passes to all my friends. They spreaded to all the their friends. I don't know why these companies passing defected material to the middle countries. Later I bought a local branded motherboard and works fine for me. I never gaves a complaint. Even if it does., the company service centre is very responsible. They will solve any problem with in a day., If not they will return you a new product, subjected to TOC.