Have you ever had to wait a long time in Walmarts for help?

Walmarts bad for that. Even then when you ask for help half of the people have no idea what to do. Or they rudely answer, THATS NOT MY DEPARTMENT. Anywho, I went into the craft section lookiong for moulds (to make bathbombs for fun with) and i asked if they had any. They had no idea what moulds were. I was like moulds..moulds.. like you know..moulds? if people need shapes for making their own soaps or baking or anyhting. They were like OHHHhhhhhhh...uhm..no I dont think so. I left very mad. I mean, I know I dont know everything, but for someone who works in a store that should or does sell these products, shouldnt you atleast know a little bit about them?

One of my pet peeves. We just got a super walmart here, with tons of check outs and no matter what time of day I go there, there is still only four to five check outs open. I just don't get it. I have been tempted to just leave the cart and walk out a couple of times.

we don't have walmarts here... but we do have coles and safeway... but they have the ticketing system here in their deli department to serve their customers... so i never have to wait for too long to be served... and there is always co-workers stand by to serve us whenever we need help... take care and have a nice day...

I agree that a better system needs to be made. With all the lay offs and hours being cut back. Customer service will suffer. This is what you are experiencing. I do think customer service has gone down hill in alot of businesses. Wal-mart being one of them. Wal-mart also tends to not listen to customer complaints. Not trying to knock Wal-mart as I enjoy shopping there. But I have ran in to problems at Wal-mart before.

Please do not feel like you are the only person who has ever had to wait for assitance at Wal-Mart. I have ran into that numerous of times and it does not seem to get any better especially after complaining to management. I have went as far as one day as to walk into the camera department and ask them to come from behind the desk to help me in the health and beauty section. Only for them to tell me first that "this is not my department" ok duh I know. Then well let me get you assitance only for them not to find any assitance. I either end up finding what I need or leaving the store going to another store. Having bells or assitance buttons really dont work I found that out in a recent trip to K-Mart in which they have a layway assitance button that you push and this red light and an annoouncer comes on saying assitance is needed in lay-away well I pushed the button and waited and waited and waited. I had to walk all the way to the front of the store as lay-away is in the back to finally get someon to help me and guess what they couldnt help me at the front desk so me and the person from the front desk had to walk all the way to the back to lay-away to finally get the assitance that I needed. So we are all in the customer needs help boat and there is noone to help pull us ashore.

Oh, Yeah, I've waited, and waited, and waited...I hate Walmart! One day I waited so long in the sewing department, I reached over the desk and tried to reach the phone so I could call someone over the intercom! Someone came up to me just as I was reaching and said, "You know the security guys were watching you on the camera to see if you were trying to steal something because you kept walking back and forth. When they saw you reach for the phone they told me to come over and help you." Now that really got me mad! I'm standing around trying to spend my hard earned money in a store I can't stand (because it's always so crowded and there're always brats running around, unattended) and there are employees watching me and not sending someone over to help me? I was too outdone. The only reason she came over to help is because she was told to by security who decided I wasn't trying to steal anything after 15min of my standing around pacing. That's absolutely ridiculous. I try to stay away from Walmart as much as possible. They do have a no fee ATM that I frequent though. At times, it's not even worth it for that luxury because the parking lot's so full you can't find a space for 20min. By that time you could have saved the extra gas from driving around in circles and spent the the money on the ATM fees at another ATM.

I have, the worse places are the fish department and the paint department. Most of the time, I just go somewhere else. I hate having to wait over a half an hour for help.

Yes, Walmart is really bad about helping you. You can see someone that works there and ask for help and they tell you that they have to get someone else to help you, that is not their department.....well then why are you over there if it is not your department? Also when you call their store and want to talk to a certain dept. it takes forever to get that dept to pick up the phone.

I always have to wait to be helped ion Wal Mart and sometimes help never comes. It is near impossible to get service in that store. I'm sure the workers hide or something like that!

I guess it is like that in all of Wal-Marts fish departments. I used to have an aquarium and when I went to that department I had to find someone to wait on me. And at the cash registers. I have never seen all of Wal-Mart cash registers opened at one time. They hire additional help at the Christmas season but never open all the cash register .