Do you use your other hand to shield the keypad from view when taking out money?

@James72 (26832)
Australia
November 4, 2008 2:09am CST
We all use automatic teller machines these days and even though we are protective of our PIN numbers in terms of not keeping a record of the number in our wallets or sharing it with others we do not necessarily take into account other ways for people to find out our input codes. I have read many a story about criminals that will watch someone at an ATM and even use visual equipment such as telescopes etc to see what numbers a person puts in when they insert their card to take out money. I have always used my other hand to shield the keypad when inoutting my PIN mumber. Do you do the same or do you just stand there and key it in?
8 people like this
24 responses
@alokn99 (5718)
• India
4 Nov 08
What about using Gloves James, they may be able to read the fingerprints as well . Seriously, people do need to be careful when entering the pin numbers at the ATM. I don't usually use the other hand, but more so come right upto the ATM , preventing anyone from peeping or viewing easily. So if someone behind me has to get an idea of what numbers i am punching in, he would need to look over my shoulder and then down. Now what i might do to someone who tries this that is another matter.
3 people like this
@James72 (26832)
• Australia
4 Nov 08
I tried it with boxing gloves on once alok and it was a nightmare! I agree that we really must be very, very careful when inputting our numbers and do whatever we can to shield ourselves from prying eyes, even if only by blocking a person's view with our body. I don't think I would react to well to someone that became too curious either! Maybe you can carry your mosquito killing cardboard with you next time as a deterrent? Thanks for the response.
2 people like this
@alokn99 (5718)
• India
4 Nov 08
Mosquito killing carborad ! I was more thinking in line with the nose hair pulling or the destruction therapy . The screaming one too may not be a bad idea especially with the guys ears near my mouth.
3 people like this
@James72 (26832)
• Australia
4 Nov 08
Actually I think the screaming approach would be the best one of all alok. No evidence like bruises or bleeding! (Except from the eardrums maybe?)
2 people like this
@mimpi1911 (25455)
• India
4 Nov 08
hi james i do shield the key board when the the ATM has a queue. otherwise i do not. i feel, this is very necessary since my friend had a bad experience a few years back. he suspected that the person behind him was responsible for his sudden debit in the account. i became careful after that incident. it makes much sense and a little bit of alertness could actually save a huge loss. i even make sure to cancel everything after i pull out the card.
3 people like this
@James72 (26832)
• Australia
4 Nov 08
Hi mimpi. Where your ears burning? I was just having lunch with my wife and she was asking if I had seen you around yet? lol. It is a shame what happened with your friend and his suspicions are probably correct. It is because of examples like this that we do need to be cautious as you never know what could happen with our hard earned money! The cancelling part is very important to. Some machines O have seen in the past that you swipe your card through rather than insert it can keep online if you don't do this. Thanks for the response.
2 people like this
@mimpi1911 (25455)
• India
4 Nov 08
lol...i am at home today, coughing and shivering, more in apprehension of having chickengunya!!! BTW, i nearly frowned to have a phantom debit of 3500 INR from my account!! have no clue whatsoever! Jst rang the customer care for futher details. According to them, i had issued a cheque!!
3 people like this
@James72 (26832)
• Australia
4 Nov 08
This doesn't sound good mimpi. I hope you are feeling better soon then. And as for banks..... As if we would issue a cheque and not know! I checked a statement yesterday and found that I had been charged about 900 INR as an ATM fee for using my Australian card at an Egyptian machine! Rude buggers!
2 people like this
@SaintAnne (5454)
• United States
4 Nov 08
In the Philippines, I once got embarrassed that my mom asked this guy who was right behind her at the ATM to move a few more steps back as she was doing her transaction. Now that I have my own account and finances, I understand why she did that and I definitely would have done the same. I am not aware of what I do when I key in my PIN number but I do know I check around for people loitering close to where I am. Besides, I always confuse my PIN number (what does N in PIN stand for? Does it stand for number just like M in ATM stand for machine so we shouldn't say ATM machine?). I've had two incidents now that I've forgotten or inputted the wrong numbers and I felt like I was doing something against the law.
3 people like this
@James72 (26832)
• Australia
4 Nov 08
I would do the same myself SaintAnne and have actually just responded to another discussion about the same thing! We can never be too cautious and anyome that wishes to stand really close to me while I am at an ATM will always get me on edge. PIN by the way stands for "Personal Identification Number". I have fortunately never forgotten my PIN number or input the wrong one because my cards are issued from Australia and if they were swallowed by the machine I would have a heck of a time getting replacements! Thanks for the response.
2 people like this
@ailema4ever (2675)
• Finland
4 Nov 08
No, because usually the person standing behind me stands a bit farther away from me. In Indonesia some ATMs have their own special booths, so other people have to stand outside.
2 people like this
@James72 (26832)
• Australia
4 Nov 08
I have seen these booths before and think they are a great idea! At least in these booths you have complete privacy. When I lived in India, many banks had actual rooms that you went in to and security guards sitting outside every one of them so only one person at a time could go in. It certainly felt safe! Thanks for the response ailema.
2 people like this
• Finland
4 Nov 08
Yep, complete privacy makes you feel good, doesn't it? ;-D Plus having guards nearby also makes us feel safe! ;-D
2 people like this
@James72 (26832)
• Australia
4 Nov 08
It definitely does, I agree. I often feel bad for the guards though because they must get sooo bored just sitting there all day and night. I wonder if any of them wish something would happen just so they can have some excitement?
4 people like this
@lexus54 (3577)
• Singapore
4 Nov 08
I feel quite safe using our ATMs here, so I don't have to actually try and shield the keypad with my hands. But just to be safe, I usually stand very close to the machine when I am doing my transaction, so my body will in a way act as sufficient shield from any prying eyes or cameras. As for the possibility of tiny webcams being mounted on these machines by criminals, the banks are wary of that scam and have taken necessary precautions to ensure that such cameras are never used to compromise their ATMs' security.
2 people like this
@James72 (26832)
• Australia
4 Nov 08
I generally feel safe using them too lexus as they are usually placed in open and well lit areas; but I do still make every effort to hide my activity as best I can. I have read about the webcam methods used by criminals and it is great that banks are wary of it and have moved to prevent it. But the story I read that concerned me was regarding a gang that used to position themselves in buildings opposite ATM's and use visual enhancing equipment like mini telescopes to capture people putting in their numbers. In some instances they were 50 - 100 feet away too! So this is why I shield the keypad with my other hand. It may be overcautious but I would rather be safe than sorry. Thanks for the response.
2 people like this
@lexus54 (3577)
• Singapore
4 Nov 08
Understand the concern about criminals using telescopic devices to pry into people keying in their pins. That can certain scare people. But even if the criminals got hold of the pin information, wouldn't they need to have the victim's ATM cards too to be able to masquerade as these bank users to log in and pilfer their money?
3 people like this
@James72 (26832)
• Australia
4 Nov 08
Yes, of course! What I read and have seen on news programs was that they were choosing unsuspecting people at random and then monitoring their ATM use. Then they would go and either mug the person and quickly use their card before they could inform the police their wallet etc had been stolen; or a group would follow the person and then pickpocket them. It seems the pickpocketing or stealing the person's purse from their handbag was the most common method because it attracted less attention and elderly women and women with children were the primary targets.
2 people like this
• United States
4 Nov 08
I don't usually have to shield the key pad. I use the one at my bank, and can drive right up to it, plus, the sides come out away from the machine so that it is shielded from the sides. IF I have to use a machine, other than the one at the bank, I stand very close to the machine, and if there is anyone around, I position myself so that no one can see anything. By the way, what is inoutting?*G*
2 people like this
@James72 (26832)
• Australia
4 Nov 08
I have never used a drive-thru ATM before but I have seen them. They are not overly common in Australia at all and there are certainly none here that I am aware of. And it's good to see you have chosen to start yet another day by being a smarta@@ Bo! Excellent. Two days in a row..... What more could I possibly ask for! Thanks for the response.
2 people like this
• United States
4 Nov 08
Oh, just live with it, for now. I will get over it in a day or two.*L* Besides, what would you do if I didn't pop in and pick on you at least once a day?
2 people like this
@James72 (26832)
• Australia
4 Nov 08
Oh I don't know Bo? Relax a bit maybe?
2 people like this
@SeishiroX (1076)
• Philippines
4 Nov 08
that's the reason why I always use ATMs that are located in areas where a guard is nearby. I don't trust outdoor ATMs that much. There are just so many people and you couldn't keep watch very well. As for your question, no, I don't use my hand to shield the keypad. i use my WALLET. It's much bigger than my hand and I believe it does a good job of hiding the keypad as much as possible from view.
2 people like this
@James72 (26832)
• Australia
4 Nov 08
Using the wallet is a good idea too SeishiroX and I do this myself sometimes as well, but usually I just use my other hand. Using ATM's with guards around is also very wise but not all of them actually have them here. So if there are no guards it is always wise to be in a busy and well lit area and cover up as much as possible. Thanks for the response.
1 person likes this
@SeishiroX (1076)
• Philippines
4 Nov 08
Hello James. I used to make use of my hand at first but then I realized that my hands are not big enough to cover the entire keypad. I'm a pretty small guy, believe me. So I learned to compensate by covering it with my wallet. It also makes withdrawing fast because I already have the wallet at hand and I just snuck the money in there right away.
2 people like this
@James72 (26832)
• Australia
4 Nov 08
And you can also use the wallet to beat a potential thief around the head too SeishiroX!
1 person likes this
@elitess (5077)
• Ipswich, England
4 Nov 08
Hi there James. I sometimes shield the keypad if the person in line is standing to close to me, because i like my privacy. I don't have much money there, but i saved hard to have them so i prefer them to stay with me and my girlfriend not with some stranger that takes advantage of my reckless attention.
2 people like this
@James72 (26832)
• Australia
4 Nov 08
Hi elitess. I saw in another discussion it has been your 21st birthday yes? Congratulations! I will shield the keypad whether there are people around or not because these days people don't need to be really close to see! It may be considered as overcautious but I prefer to be this way for obvious reasons. Thanks for the response.
3 people like this
@elitess (5077)
• Ipswich, England
4 Nov 08
Yes, it was on 18th of September, but a new member found it 2 months later, that's why it became recent again. I agree, some people these days would stop at nothing to get their goals done.
2 people like this
@James72 (26832)
• Australia
4 Nov 08
Oh! Sorry to have been so late with the best wishes then.
3 people like this
@Zeddzz (77)
• United States
4 Nov 08
I don't shield my pin in the slightest. My fingers are too fast for anyone to catch my pin with a naked eye, and I'm not paranoid enough to think that cameras are checking out my pin number. I enter my pin as if I was entering data with a number pad, which I get over 200 keys per minute doing. That means I type my pin in less than a second and a half. Actually, I type my pin in less than a second I'm sure, since that set of numbers is so well rehearsed. Good luck catching that without slowing down even a video feed.
2 people like this
@James72 (26832)
• Australia
4 Nov 08
Lightning finger method! I am pretty quick myself actually and it's only four numbers in most cases, so it is not hard to be rapid when we do it. I still prefer to err on the side of caution though because you just never know who may be watching and how they might be doing it. I am also extra careful with things like this because I am a living in a foreign country and my cards were issued from my home country. To have something bad happen with my accounts would be very hard to fix from here. Thanks for the response Zeddzz.
2 people like this
@James72 (26832)
• Australia
4 Nov 08
Thanks Zeddzz. I of course hope so too and will do everything I can to make sure something like this is unlikely to happen! Back in my home country I am definitely far less cautious.
1 person likes this
@dookie03 (578)
• United States
5 Nov 08
truthfully i've never thought about it. I'm one that just stands there and pushes the buttons. I'm never really too worried about someone getting my pin because they would have to get my card to from me and that's just not gonna happen. That's kinda funny about the telescopes though i've never thought about something like that. It's good to know for the future, maybe i'll start covering with my hands. Who knows.
2 people like this
@James72 (26832)
• Australia
5 Nov 08
I would like to think that no one's going to get my card from me either dookie but stranger things have happened. These days people can easily lift something from you and you wouldn't even realize it! I prefer to err on the side of caution so will always cover the keypad. And as for the telescopes, simple, straightforward and totally unexpected! That's the problem. Thanks for the response.
• United States
4 Nov 08
This is a good idea to do, though I have not been doing that. Thanks for the info on it. Make sure you take your receipt too! The world is full of crooks so be REAL careful giving out any info on the Internet these days. I hear another key-logger scam is out there.
2 people like this
@James72 (26832)
• Australia
4 Nov 08
We can never be too cautious RhythmWalker, that's for sure! I rarely do purchases over the internet either and pretty much stick to online banking transfers and bill payments through my bank's site only. People always seem to find a way to rip us off no matter how technologically advanced things get so it's best to be wary. Thanks for the response.
@gemini_rose (16194)
4 Nov 08
I hate using atm machines it is so easy to be robbed or for someone to see others pin numbers. I only use it once a week and when I do I stand in a certain way so that no one can see what I am doing but it is easy to forget to shield the key pad. I know that there is not that much in our accounts for anyone to steal but I would rather not give them the chance too.
2 people like this
@James72 (26832)
• Australia
4 Nov 08
I don't particularly like using them either gemini and especially the fees part! I get hit up big time on fees because I am using a card issued from another country. I think it's wise to cover up regardless of the amounts involved because it IS our money after all! Thanks for the response.
1 person likes this
@inder86 (566)
• Gibraltar
4 Nov 08
never because i always access my account from home. so i don't have to worry. next my typing speed and password length is very confusing for others.
2 people like this
@James72 (26832)
• Australia
4 Nov 08
I do a lot of my banking online too inder but I can't get cash this way so have to hit up the ATM every now and then. My passwords are also lengthy and confusing for extra security. Thanks for the response.
1 person likes this
@nadooa247 (1097)
• United States
4 Nov 08
I look around and stand right infront of the keypad as to block anyones view. SOMETIMES i cover it with my hand or shield it with my wallet as if leaning on the ATM. I am not a billionaire but i do worry about having my numbers stolen. Heck some mobile phones out there have zoom capabilities just as good as a digital camera!
2 people like this
@James72 (26832)
• Australia
4 Nov 08
Oh I'm no billionaire either nadooa, believe me! lol. But it is still my hard earned money and I'll be damned if anyone is going to have the chance to take it from me! And you are right about the phones too. There are so many devices available these days that can make it really easy for people to take advantage of others. Thanks for responding.
2 people like this
@iamcdy (1120)
• Philippines
4 Nov 08
Yes, I do. Just to be safe. I do that especially if I withdraw alone but when I am with someone like my boyfriend, I ask him to cover for me.
2 people like this
@James72 (26832)
• Australia
4 Nov 08
Team effort! This is what I like to see iamcdy. I think that it is very wise that you choose to do this because it is better to be safe about things like this rather than sorry. Thanks for the response.
2 people like this
@mariposaman (2968)
• Canada
4 Nov 08
We don't all but if I did I would.
2 people like this
@James72 (26832)
• Australia
4 Nov 08
It is not a case of would if I could mariposmana, but a case of doing it everytime in my situation! It is in my best interests to hide the view of something like this. Thanks for the response.
2 people like this
@subha12 (18462)
• India
4 Nov 08
It is very useful discussion i must say. thanks for this, i think we should foillow this. i have heard criminals take many ways
2 people like this
@James72 (26832)
• Australia
4 Nov 08
I am glad you will put this idea to use then subha. Criminals DO use many ingenious ways to take advantage of us and they are becoming far more technology savvy too! We must always be aware. Sometimes the simplest of actions on our part can protect us from spying eyes! Thanks for the response.
2 people like this
@owlwings (38153)
• Cambridge, England
4 Nov 08
I use both hands to type in my pin codes and I have chosen ones which mean that I can place all of my fingers on the relevant keys and simply press a sequence without moving my hands. This makes it far harder for anyone watching to see the code and should also fool any camera which might be installed.
2 people like this
@James72 (26832)
• Australia
4 Nov 08
I know the technique you are talking about owlwings and have done the same myself actually! Smoke and mirrors right! Thanks for the response.
2 people like this
• United States
6 Nov 08
You know what i would be very reluctant to even go near a money machine these days.Especially in the area i am from!!And if i did yes i would cover it.It also would depend on who was with me,you can't really trust anyone anymore!!!
1 person likes this
@James72 (26832)
• Australia
6 Nov 08
Based on the brief reference you have just made marquita the area you are in doesn;t sound very nice at all! It is a shame that we have to be so distrustful of those around us too but it is a harsh reality of life because there is always someone looking to gain something without having to work for it. Thanks for the response.
1 person likes this
@cuttyrish (2662)
• United States
5 Nov 08
no, because some of the atm in our area, are in rooms, or has doors.. so i am the only one that is inside..no one can see my pin, and its also so hard to memorize, that it took me alot of days to memorize it..
1 person likes this
@James72 (26832)
• Australia
5 Nov 08
I know the ATM rooms you mention cuttyirish as I used to use them a lot in India. I certainly feel pretty secure in places like these but they are just not so common over here in Egypt. Thanks for responding and don't foget that PIN!