She messed it up!

United States
November 14, 2008 7:49pm CST
I went to K-Mart this morning to pay on my layaway. I asked about a price change, because something I have on layaway, and was charged $20 for is now $14.99. You can do price changes for up to 7 days after you've started the layaway. Well, the lady behind the counter was an older woman, and rather flustered at how busy she'd been. I mentioned the item, it was a football type game. Well, the register wasn't telling her that there was a price difference, but she changed it anyways. She told me the new balance, and it just didn't sound right, but I didn't give it too much thought. I had asked her to see if there could be any other price changes, so I assumed she'd found another item or 2 that had gone on sale. Well I got home and checked out my reciept. Turns out, she changed the price of a football jersey, not the football game. The jersey was $30 and she changed it to $15, but I'm still being charged $20 for the game. Oops! Have you ever had someone make an error like this? Did you bring it to their attention, or just let it be? I haven't done anything about it yet. What would you do?
4 responses
@gemini_rose (16193)
15 Nov 08
Well you are now saving $15 on the top but if you go and point it out and they change it then you will only be saving $5 on the game, so if it was me then I would just let it be.
• United States
15 Nov 08
That's what I'm thinking. I just hope they don't notice when I make the next payment, or go to pay it off. Being dishonest usually does end up biting me in the butt at some point, so part of me wants to bring it to their attention. Maybe it would work out for the best if I did.
@gemini_rose (16193)
15 Nov 08
Yeah I can see your point, I would still try it though and then if they pointed it out I would blag it and just say that it was not my job to look for their mistakes!
• United States
15 Nov 08
I probably won't say anything and just see if they notice, but I doubt they will. This is a busy time of year for them, they don't have time to go checking up on everyone's prices.
@camomom (7537)
• United States
15 Nov 08
I have not had this happen before. I guess it all depends on how honest a person you are. Would you feel bad if you let it go? Would you feel like you were lyig by not having it corrected? No one can answer this but you. I know that money is tight for you and I'm sure Kmart wouldn't miss a few bucks. It wasn't your mistake, it was the layaway associates mistake. It all comes down to how you would feel about it if you left it alone.
• United States
15 Nov 08
I don't feel guilty or dishonest about it, but I've learned from the past that letting things like this slide usually end up biting me in the butt. Things always have a way of coming back on you. But I probably will just let it go unless they notice. Then I will just say that I didn't know... I'll tell them the same story I told here... I thought she'd changed a couple prices is all. I'll leave out the part that I double checked my reciept.
@camomom (7537)
• United States
15 Nov 08
Then let it go.
• United States
9 Apr 09
I did have an error similar to that recently. At my work they give card holders extra % off & as an employee I get my disc on top of that. Well an older 50 something co-worker gave me the extra card discount 2x. She told me not to worry about it. I"m like yes I will! She didn't want to ring all my things up again but you know what.... they scrutinize employee sales and actions alot dare I loose my job over an extra $6 off my purchase. HECK NO! It's not the greatest of jobs but they are willing to work around my limited availability and with times being what they are where could I find another job these days?? SO I took my purchase to the service desk and told the clerk on duty and my supervisor on duty what happened that I wanted my purchase corrected and my concience would bother me too much to just let it go as the cashier had suggested. THe sad thing is that cashier had moved to a different terminal and then had the gaul to comment "thanks for getting that taken care of" Whatever! She wanted me to let it go, I didn't want to loose my job when they check over my transaction because of her. ******** So what did you end up doing?
@1grnthmb (2063)
• United States
15 Nov 08
I guess I am just to honest. I all ways point out mistakes. But one time after explaining to the person a third time and them not getting that their was an error I just said"fine then" and left. That poor person must have had a short drawer that night but it was because of their own stupidity.