Need help with problem - search engines Bsalsa, Rabio and other crap causing me
December 1, 2008 9:15am CST
to pull my hair out at the roots! I currently use AVG, Avast!, Malwarebytes, and Ad-Aware and CCleaner for cleaning the crap from my computer. However, I still get things that apparently I don't know I have until someone tells me the problem I am having is because of somethign I don't know I have. Bsalsa and Rabio are 2 search engines (so I understand) that have attached themselves some how, some way to my PC and they are blocking things on some sites from working properly. I have contacted both sites and they never respond and of course the way they say on their site to delete them is not working for me. Their program doesnt' show in Programs Add/Remove on my PC. I've done a MS search and nothing comes up. I only know that they are there as this is the second time I have been told (and given the verbage) that my PC has these two things and they are possibly the reason things aren't working right. So... can anyone recommend a program that will clean all this stuff off! Or is there a way I can block it all from my PC? I do all the delete cookies, temp files, cache every day - often several times a day for some of them. Anyone have any suggestions as to how to get rid of these two programs? Any suggestions for a good cleaner - I have heard about a registry cleaner...don't know much about that so maybe that would help me if I knew... any one have anything to help me with this! I'd be eternally grateful!!! THanks!
12 Dec 08
You have enough "cleaners" already. It's not the problem. Those cleaners will only get rid of stuff that is in their database/in their list. So it's like 'do you have trojan? ok, let's get rid of that. do you have xxworm? ok, let's get rid of that.' If Bsalsa and Rabio are new stuff then they might not be in their database yet. You can get rid of them yourself by opening your regedit (registry editor). And then search for them then delete/remove all keys/locations containing the term. Thanks for the comment on my discussion!
1 person likes this
• United States
12 Dec 08
I know nothing about it all so thanks for the suggestion. I will look into that. I do so many cleaners and things it doesn't make sense I couldn't get rid of it, but it is there and I can't find it anywhere to remove it. Thanks for the suggestion.
• Greenwood, Mississippi
2 Dec 08
You use pretty much the same software that I use, but I also use Avira Antivir and recommend it. Have you tried restarting your computer in safe mode and then running all your antivirus and antispyware programs? Sometimes this does help. I recommend that you keep using Firefox and install the NoScript add-on. NoScript lets you selectively decide which sites should be allowed to execute scripts -- if you are cautious when it comes to allowing sites, this should drastically reduce the amount of new malware you have to deal with.
• United States
2 Dec 08
So you are saying that I should allow only the sites I want to do...... what? What is the No-Script add-on? Is it similar to IE's "restricted/allowed sites"? As if it is, i use IE too and still these stupid search thingsy are a problem and I do have the specific sites I want in the "trusted" sites category. Do I put for instance..."bslasa.com" in the restricted? I am a novice in all this so give me the "dummies" version! I appreciate the help. I am dealing with a GPT site and figure if I can't solve this problem on there I can always delete it all together, but if it causes me other problems, at least I haven't messed other more important things up. Thanks for your help.