I was in a local forum and saw a list of names labeled non-tippers!

@JenInTN (27565)
United States
December 28, 2008 9:31am CST
Apparently a server that was angry with her tips posted in a local forum a list of mames of the people that had not tipped or had tipped her very little! It went as far as to list their full names,their bill totals,and the amount they tipped or did not tip! I think that tips are supposed to be based on service. I have been a server when I was young and know how it is but I think she may have went a little to far.What do you think? Do you think there's a law against posting such detailed info on the net?
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16 responses
@oldboy46 (2133)
• Australia
29 Dec 08
Well what a terrible woman this person sounds and a few things spring to my mind here. One is that these people who she has listed must be regulars or how else would she have so much information about them? The only other way she could have known some of this information was if she spent a lot of time searching for the details. Another is that I cannot believe what she has done is legal, and it certainly is not moral. I am sure that in most countries she has broken the law and certainly violated the privacy of the people whose detals she has listed. Why hasn't the webmaster removed the posting? If anyone whose name appeared on that list decided to take legal action then they would no doubt name the forum where it was listed. I certainly would. Wondering if this person's boss knows that she is being so nasty and vindictive about his customers. If he does, why hasn't he sacked her because he is bound to lose business as a result of this posting. I wouldn't go to that place, would you? The final thing that this particular server needs to think about is what is she doing wrong that she is not getting tipped at all or very much? It cannot be that every customer or even a lot of them would take the same action if the service was even average. Oh and here in Australia tipping for service is entirely voluntary. That means the customer is free to choose whether or not they tip and if so, how much they tip. In fact some businesses/places have a ban on tipping staff, i.e. it is not allowed and/or actively discouraged by management.
2 people like this
@JenInTN (27565)
• United States
29 Dec 08
Hi oldboy46..I don't think the forum I'm speaking of is monitered near what it should be! It's called hot topix and to me it seems like a local gossip column. The people that post can use any name they want even if it's not the same one each comment.They don't have to be a member to post...I couldn't believe some of the things I read in there. I'd say if her boss knew she would be out. Thank you for your thoughts.
• United States
28 Dec 08
She must be a really horrible waitress! I mean think about it...in general most people od tip, and you basically have a handful of people that don't. tehn you have the poeple (Like myself) that tip based on service. if she was able to compile a list of people that didn't tip her, maybe she should pay more attention to doing her job well instead of expecting something for nothing!
@JenInTN (27565)
• United States
28 Dec 08
I hadn't thought of that! She was paying alot of attention and taking time to gather her info. Thanks for the response LuvBrOwn13s! You definately brought up a good point.
@stormygrl (763)
• United States
28 Dec 08
Maybe she's a really bad waitress! There may be a law ,I don't think it's right but I don't see where this will do her any good,maybe she's trying to embarass them but it doesn't stop them from being served.
2 people like this
@JenInTN (27565)
• United States
28 Dec 08
Your right stormygirl. What she did is not going to help anything or really hurt these people. Thanks for the response.
• United States
28 Dec 08
There's no way I would ever go to a restaurant where she works. I'm usually a fairly big tipper, but the service has to warrant it. I wonder if she gave any thought to the way she does her job, and whether that has anything to do with low tips. If I were her boss, she's be looking for a job!
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@JenInTN (27565)
• United States
28 Dec 08
I asked her in the forum if she thought her service may have been the determining factor for her tips.I also asked her what she thought would happen when one of the people she listed turned her in to her boss. She never replied. People know where they've eat and when they see their info in that forum,I'd say they were pretty upset. Thanks for the response cobrateacher.
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@Sheepie (3121)
• United States
28 Dec 08
Well, that's whiny of her. She's probably been somewhere and didn't have enough money for a tip. Plus, what does she think is going to become of this? Are all of the best restaurant chains going to be on the lookout for these people and not let them in? She's lucky she has a job.
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@JenInTN (27565)
• United States
28 Dec 08
I agree she was being whiny.She is lucky if she still has a job. If she's not making enough money I think she should consider maybe trying something else. Thanks for the response.
@Galena (9124)
28 Dec 08
I expect that it's illegal. she got the personal information through her place of work, and it probably goes against data protection laws. at the very least, it's extremely unprofessional. a tip is not something you just expect. we always try to tip, but sometimes, if we don't have enough cash on us to do so, we don't. also, if the service is bad, we don't. in fact, if so many of her customers aren't tipping, that reflects quite badly on the quality of service she provides.
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@JenInTN (27565)
• United States
28 Dec 08
It was pretty unprofessional and may actually cause her more problems in the future with her customers. I to think it reflects on the quality of service. Thank you for your response.
@arthi_88 (1518)
• India
28 Dec 08
I guess we aren't allowed to openly a person anywhere either online or offline...She can have her account canceled if someone reports...I know she must have felt bad but its too harsh to give their personal information over net and she had no right to do it...Have a nice day!
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@JenInTN (27565)
• United States
28 Dec 08
Hi arthi..I agree it was pretty harsh. I bet she could lose her job too. You have a good day too. Thanks for responding.
@mokbul (616)
• Singapore
28 Dec 08
I think she went too much. The act is worth interfering with privacy. There should be some sorts of control and ways to stop abusing net facility in this manner.
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@JenInTN (27565)
• United States
28 Dec 08
I agree she was abusing the forum. It definately should be controlled. Thank you for responding.
@ElicBxn (59918)
• United States
28 Dec 08
Some people are short tippers. Some people have to have public humiliation to know they are doing wrong. I know that I try to tip good, and good service can rate a good tip, but... I went to a party back in the early part of december and the first group that left short tipped and the service and the food were wonderful. I think that's going to have the hostess rethinking inviting them again.
@JenInTN (27565)
• United States
28 Dec 08
I try to tip well also. I'd say your right about the hostess of the party. Thanks for the response.
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@Galena (9124)
28 Dec 08
could you really say it's "wrong" though. a tip isn't a divine right. if you think about what a tip is, it's rewarding staff for good service. it's optional. yes, it's mean and stingy not to leave a tip, unless service is bad, but it's not anything out of acceptable behaviour. should anyone be able to go against the data protection act just because someone doesn't give them an optional extra bonus?
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@ElicBxn (59918)
• United States
28 Dec 08
Ahhh, but the IRS taxes you on what they expect you will receive in tips. The service was excellent, these people were just cheapscakes and while the hostess had suggested not putting the gratuity in because she would probably do better. Well, I can say that after even after they put the gratuity in, most of us tried to leave some extra...
@ANTIQUELADY (36491)
• United States
28 Dec 08
no, they must have been a bunch of cheapskates for sure. how would she know all their names, they must have been regulars. unless she was giving poor service [which irritates the fire out of me] i don't much blame her. she may get in trouble w/her boss if they find out. if people can't afford to tip they should be home eating a baloney sandwich.
@JenInTN (27565)
• United States
28 Dec 08
Hi ANTIQUELADY! Poor service irritates me too. I go fully expecting to tip the server. Even when I receive poor service,I leave something. I guess these people must have been regulars or paid with credit or debit cards. She'd definately taken the time to write down the details. Thanks for responding.
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@ANTIQUELADY (36491)
• United States
28 Dec 08
u can call me jo if u wanna'.
@JenInTN (27565)
• United States
28 Dec 08
Thanks jo..I'll do that.
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@echomonster (2228)
• Greenwood, Mississippi
29 Dec 08
That's definitely not a good thing, and I have to agree with the other posters who think a server who posts a list publicly like that should be fired. I think the bigger problem here, though, is the whole system of tipping. It lets restaurants pay their workers less than they deserve so servers really do start to depend on the tips and so of course they feel slighted when they don't receive a tip, just like they would feel if their boss hadn't paid them for their work. Tipping sucks for the customer because it makes the process of paying for a meal less straightforward -- it's a hidden cost to be calculated, and impossible to pay "too much" because the server will always be glad to receive more. Tipping sucks for the server because it's a variable form of pay. Every now and then, you might get a rich customer who leaves a huge tip, but then you have to also deal with people like those mentioned in the forum post who don't tip at all...and there are more skinflints than generous rich folks! My guess is serving will be one of those tasks that is performed by robots in the future. There'll be no need for tipping then!
@JenInTN (27565)
• United States
29 Dec 08
That's true. Serving is a very unpredictable position when it comes to the finances. It's hard for them to even budget because they don't know what their wages per week will be. I to think they should be paid a straight wage so the customers don't have to caculate their 15% and the waitress don't have to wonder what she'll make that weeek. Thanks for the response.
• Canada
29 Dec 08
That person went to far, honestly listing the names, their total bills, ect, ect, first of all you will always gets some scrooge when you work with the public and you expect a tips, but you have to give a good service too, on that day that she serve those client did she gives a good service? there is always 2 sides to a coins....
@JenInTN (27565)
• United States
29 Dec 08
I agree mimitherat. There are always two sides. Thanks for the response.
@sid556 (31018)
• United States
29 Dec 08
A tip is just that. I do agree that waitresses deserve to be tipped as they earn so little. Still, unless the tip is figured into the bill, one is not under any obligation to tip. She went way too far by posting names. Did she mention her own name? If so, her boss should see this and so should all her customers. I'll bet she won't have to worry about tips much longer.
@JenInTN (27565)
• United States
29 Dec 08
Hi sid...no she didn't mention her own name. She posted as "server".I bet if the people see their name on there they'll know who it is though.People remember where they go out to eat at and most don't do it every night.Thanks for the response.
@Rosekitty (19500)
• San Marcos, Texas
29 Dec 08
Having been a ex waitress i can relate in part but to do what she did was acting like them and makes her no different then them..one way to help the matter is ask the person if something happened for them not to tip..sometimes they think its already on the bill and then when they find out that its not, they give money to compensate it and another way is to make sure all the time you go to a restaurant to tip very nicely to others..one time i asked the waitress for things and she got huffy with me, so i took her aside and said if she wants a nice tip and i give nice ones, she better be nice to her tables or she will find bad tips on them tables and not just from me..my bill came to $50.00 and i gave her a $50.00 tip she looked at me and realised i meant it and was so kissy to me that i laughed and said "Don't kissy act to people just treat them like you love your job"..Hope she learned something..lol..
@JenInTN (27565)
• United States
29 Dec 08
Hi Rosekitty...I used to be a server too. I learned very quickly that in that business a smile and a good attitude can go a long way.You don't have to be perfect but you do have to be nice. Sounds like the one in the forum has a long way to go on both those sttributes. You need to go wherever it is she works at and put her in her place.lol Thanks for the response.
@Foxxee (3654)
• United States
28 Dec 08
Yes it's against the law. She broke a privacy law. She could, if caught, get in some serious trouble. As for her not getting tips like she wishes, well I can see why she doesn't get tips, look at her actions... she needs to grow up some. Yes I feel servers should be tipped, & if they do a good job, they should be tipped good. But in some cases, people just don't tip, but we still can't lash out like this server did...
@JenInTN (27565)
• United States
28 Dec 08
Hi foxxee..I thogght there was probably some laws against this type of action. I used to e a server and I understand how tough a slow night is and what it's like to work hard and not get tipped but I would have never done anything like that.I also went into the job understanding my pay would vary from day to day. As you said..it still doesn't justify lashing out like she did.
@savypat (20248)
• United States
28 Dec 08
One would think her employer would object. If I ever ended up on such a list, I certainly would not go back to the place that the information came from. I agree that tips are not mandatory and I resent any being added to my bill or myself being held up to public ridicule because I didn't tip or it was not enough. In fact I'd say that young lady could be fined for defamation of character.
@JenInTN (27565)
• United States
28 Dec 08
Hi savypat..I think there would be some type of legal penalty. It was very detailed. I'm a good tipper but if my service is not up to par it will be less. I bet she loses her job if her boss finds out.Thanks for the response.
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