Ok so maybe I am not supposed to have a laptop?

United States
January 19, 2009 4:28pm CST
I hope that someone can help me. I just got a new lap top. I was in the middle of updating it to be my pc when I came across a problem The CD drive dont work. No problem I thought. That is till I restarted the darn thing and have managed to lock my self out. I cant remember my pass word. I thought I would just reinstall but then I come back to the problem of having no cd drive. does any one know how I can reinstall my OS with out a cd drive on a pc I have locked my self out of. Now I am also unable to access the bios of this system. I am just really sick with my self right now. Can some one please help me. I have a Compaq NC6220 and I just dont know what to do please help me.
1 person likes this
2 responses
@owlwings (39070)
• Cambridge, England
20 Jan 09
Return it to the shop as faulty. If you have just bought it, there shouldn't be a problem!
• United States
20 Jan 09
First it was bought second hand with no manual and no disk. So I can not return it to the shop. I guess I am just out the money.
@owlwings (39070)
• Cambridge, England
20 Jan 09
Oh, that's tough. You said "new laptop", so I thought you meant really new. If the laptop was sold as 'working', you still should have a case against the seller, depending, of course, on exactly how it was described when you bought it. Many PCs these days (Compaqs and HPs, certainly) don't come with an install CD. The entire operating system install and repair software is on a separate partition and is usually accessed at startup by pressing a function key or a key combination before booting Windows. Try searching online for a manual for your particular model. This should give complete instructions for repair/reinstallation of Windows.
@owlwings (39070)
• Cambridge, England
20 Jan 09
I found this site has the User Guide, Manual &c as PDFs. http://safemanuals.com/zearchres_356.php (I hope that goes to the page it showed me. It's one of those sites that's not very straightforward - full of adverts and the real information you need is in a box to the right. To download the PDF you need to first type a code (which they give you) into a box ... presumably as a security measure ... but it is free) The Service Manual http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00622160/c00622160.pdf has directions for resetting the computer (by removing the RTC battery). This would clear the BIOS password (if there is one). Many people don't bother to set a BIOS password - did you try just hitting return? (blank password)
• Indonesia
20 Jan 09
First try to clean the lens of cd-drive, can also use cotton buds. If fail, you can try the next step. Please note that your notebook hard drive connector type is IDE, you can access it from your pc. Remove the hard drive from notebook, insert to your pc. But you must have a 2.5" to 3.5" IDE converter connector, you can see the picture on this link http://www.shopaddonics.com/mmSHOPADDONICS/Images/aa25ide35.gif. Alternatively, you can access it via USB port, but you must have a USB to IDE Converter, you can see the picture on this link http://wb4.itrademarket.com/pdimage/10/434210_cableusbtoidesata-bsmall.jpg. You can repair or install new O/S from pc, don't forget to download the drivers and copied to the hard drive. You also can transfer the hard drive from one laptop to another, but must in same hard drive connector type (IDE).