Windows Updates won't load

@savak03 (6681)
United States
January 29, 2009 2:53pm CST
I have a Dell Inspiron 1501 laptop running windows vista. For the longest time I had automatic updates turned on and everything worked just fine. In October I noticed that when my updates would load I would get a message that they didn't configure properly and they were being removed. I eventually turned off the automatic installation of updates but left the automatically download on. Since then I have tried to install the updates several times. By now I have quite a list of them to install, but I still run into the same problem. I even tried to install the updates while leaving out the first one that wouldn't install thinking that there was something wrong with that one, but it still wouldn't install. I also noticed that about this same time my computer said it couldn't recognize the battery and it wouldn't charge. This would come up after I would shut the computer completely down. When I turned it back on I got this message and had to press any key to continue booting up. The thing is the battery is still working fine and still charges. Have any of my intelligent computer geeks out there have an idea about what's going on? By the way I am using AVG for virus protection and it updates daily. A scan shows no problems from virus's.
4 responses
@Bytemi (1553)
• United States
30 Jan 09
Hi Savak03, IrishFriendly send me your way. I would try one of two things: The first thing you should do is see if you have a restore point before all the problems started. Go to Start, Programs, Assessories, System Tools and select System Restore. It will give a recommended restore date. If this is not a date before you started having problems, select choose a different restore point. There will be a list of dates. Select the one closes to date of the messed up update. If you do not have any restore points, put the Windows Vista CD in the drive. Then when logged in as an administrator, go to Start, Run and type "cmd" without the quotes. You should receive a DOS prompt. Now type "sfc /verify" without the quotes, let it complete. If it displays errors then type "sfc /scannow". If that does not seem to resolve the problem go back to the DOS prompt, start, run, cmd and type "chkdsk /f" you will be asked if you want to scan the hard drive the next time that you reboot, select Y for yes and reboot, any errors on your hard drive should be resolved.
1 person likes this
@Bytemi (1553)
• United States
30 Jan 09
Thank you Irish, if I decide to start my own business fixing problems like this, I will need you as my image representative.
1 person likes this
@savak03 (6681)
• United States
30 Jan 09
I will try the restore point but I don't have the vista disk to try the other instruction you gave. However, I think my hard drive was partitioned and part of it has backup files.
@Bytemi (1553)
• United States
30 Jan 09
You have a Dell, by default there is an image of your PC as shipped from the factory on your hidden partition. You can not use this partition for the repair. You will have to find the Vista CD that came with your computer. Basically what the sfc command does is check your protect windows files and repairs them if there is a problem. This is your best option to making it work properly again.
1 person likes this
• India
30 Jan 09
I hope some important files have been corrupted or have been deleted in your operating system i recomd to you install updates with the left of a CD in think microsoft will provide every update in the form of service packs so you can install them i did not try automatic updates till now. Many of my friends say that installing automatic updates will make our system slow so it is better not to install automatic updates i don't ask you not to install because some will more importance to security so installing these updates will the computer more secure.
@savak03 (6681)
• United States
30 Jan 09
I think what makes the system slow is when the updates are actually downloading. Not because you have it set to do it automatically. They always seem to find the most inconvenient times to download.
@dinos1 (204)
• Greece
29 Jan 09
I have a compaq computer and I have the same problem... The automatic windows update hav e stopped for me as well since a couple of weeks ago.. When did you buy your PC, if I may ask? I was considering if they stop automatic updates on Vista after 2 months from buying it?
1 person likes this
@savak03 (6681)
• United States
30 Jan 09
I've had mine for almost a year so I don't think that is the problem. It may be a glitch with vista though.
• India
30 Jan 09
Its not a virus problem..... there must be mishappend with your operating system. try to restore point or LKG (last known good configuration) from Pressing f8 or repainr OS.