is tipping now mandatory?

@dvschic (1796)
United States
February 18, 2009 12:18pm CST
dont get me wrong, i'm not saying that we shouldn't tip, but isn't a gratuity a thank you for a good job done. why do i feel obligated to tip someone who has done a poor job?I'm stopped tipping for bad service. for good service i leave a 15 to 20 % tip and for great service i leave up to 30% service. i think thats fair. what do you do? Here's what a lot of you are going to say, that its a low paying job and people depend on the tips. Guess what, no one forced them to take the job, they want the tips so they do that job. I don't get tips at my desk for doing a good job and if i do a bad job, i catch all kinds of slack. i was just in vegas and the tips are pretty much included everywhere i turned, if you don't tip they give you slack. oh well, i'd rather be the bi@ch than the broke one. what do you do? do you tip for poor service?
7 people like this
28 responses
@cream97 (29169)
• United States
18 Feb 09
I wll tip if the person did great customer service and that they made sure that the food was to my liking.. I would give them an extra $10.00 tip for a job well done. I love to give tips, I like to help an employee gain the likes of their customers and managers. It makes them feel good to get a tip. They know that they are doing something right..
2 people like this
@dvschic (1796)
• United States
18 Feb 09
and not getting a tip should signify that they are doing something wrong. my girlfriend is a HUGE tipper, she's calmed down since she's been with me, but i can't believe the $$ she leaves as a tip
1 person likes this
@deejean06 (1953)
• United States
18 Feb 09
I have never not left a tip. However just like yourself my husband and I believe that tips are extras and if you want a tip you need to treat me like a person. If we're in a restaurant and our waiter / waitress is generally uninterested in us, then we just leave the minimum. But if they're particularly nice and attentive then we give them extra. They added to our dining experience by making it enjoyable for us so we're making it enjoyable for them by giving them extra.
@bamakelly (5194)
• United States
18 Feb 09
I get what you are saying. A lot of people like yourself don't ever leave an establishment such as a diner or restaurant without leaving some kind of tipping. Tips are extras as you have mentioned. I think we should tip for the way we were treated. If you are just left to sit for long stretches of time and receive bad service then that is the type of tip you will receive in my way of thinking.
@sid556 (31006)
• United States
19 Feb 09
Often times it is the cook that really is leaving you waiting while the waitress is running around trying to please everyone for a lousy 2.25 per hour....the cook makes a decent salary regardless of how good he is.
@deejean06 (1953)
• United States
19 Feb 09
I had no idea but will keep this in mind the next time we go out. Thanks for the comment!
@moondancer (7434)
• United States
18 Feb 09
For poor service I may give less money than I would for good service. If it's the cook that did wrong or made the service bad I don't hold that against the waittress or waiter. Some people are just having a bad day or a length of service that is bad, I can't hold that against them too much. Like when I see the place is full and the person waiting on us has tons to do and is the only person in the area I'm in having to do everything. I may get bad service from him/her but they are very busy. I leave something. Some people take what jobs that they can get and this is it. They still have families to care for.
1 person likes this
@dvschic (1796)
• United States
18 Feb 09
i agree with having a bad day, some circumstances are unavoidable, but they still can greet me with a smile and behave nicely. last night we went to a chinese restaurant, i bought a large soda, when i went for a refill they wanted 75 cents, had she voiced it nicely, i may have paid for it and maybe left a tip, she was rude so i left nothing.
1 person likes this
@dvschic (1796)
• United States
18 Feb 09
i agree, somethings are unavoidable. but its all in how you handle it. if you are swamped, we'll see that, if you are just being lazy, then there is nothing i can do for you. in today's economy i need good service. i'm busting my hump to provide for my family and every lil splurge should be a great experience. i dont care if you have 14 kids and are my waitress, i'm the client and should be treated nicely. if they can't understand that, maybe they are in the wrong field, ya know?
• United States
19 Feb 09
I understand completely. And as I use to be a waitress I fully notice when I have one that isn't doing their job. I too get a bit upset if I don't get good service. I just don't tip as much. I usually leave a very good tip if they earn it.
1 person likes this
• United States
18 Feb 09
I normally leave a tip but I think that they have to earn it. I had a waitress the other day that did an outstanding job waiting on us so I gave her a good tip. She deserved it and I gave it to her. Now I still tip if they do a bad job but not as much.
@dvschic (1796)
• United States
18 Feb 09
thats what i do, most of the time. sometimes, rarely though, if i get bad service i dont leave a dime. not a single dime. i dont care who's fault it is, the kitchen or the table, someone should be held responsible. i'll voice my concerns and if i dont get a proper response, i'm done. they get nothing.
• United States
19 Feb 09
DVSChic You shouldn't hold your server responsible for something the kitchen has done or not done . I have been a waitress in the past so I can say this from experience . When you don't tip a waitress for a mistake the kitchen has made, the only person you are hurting is your server . The cooks could care less if you leave the server a tip or not , they are still making their money . They get paid by the hour and let me tell you some are making up to $11.00 or more an hour, where as the server is only making 2.19 plus tips . So if the cook sends your steak out to you over cooked he/she is still going to make their $11.00 an hour . So don't punish the server for something the kitchen might have done . Most of the time if the kitchen does something wrong, explain to your server what is wrong and ask to speak to a manager and 9 times out of 10 the manager will comp a portion of your check . Cheryl
@shaggin (36676)
• United States
18 Feb 09
I totally agree with you! The people who are paid poorly and rely on tips for the majority of their income know that when they start the job. I don't think its my responsibilty to tip because people choose to work jobs for low pay. I know most waitresses who get low hourly wage make a lot with tips. A lot of them make more then my husband does each day at his job. I worked at a hospital for two years and I never got tips nor did I expect any. I knew what I was getting paid when I started there and didnt expect other people to give me tips when I worked really hard. Most the time the waitresses don't have to work that hard! I think the gratuity that they mandate at certain places in your bill is ridiculous. I don't think its fair either. Some places do have a sign about it so you know ahead of time that its already going to be put on your bill. I don't tip unless someone does an EXCELLENT job as a waitress or hostess whatever. If someone doesnt do a good job there is no way that I would want to leave them a mandatory tip or even an optional tip. We went to pizza hut the other day and got a stuffed crust pizza, 1 soda, and a large order of breadsticks. It cost us around $30. I think that was a lot but we left the girl a tip. I only leave $1 for waitresses if they do a good job. The cost to eat at places is to expensive for us to afford to leave a large tip.
@dvschic (1796)
• United States
19 Feb 09
"The cost to eat at places is to expensive for us to afford to leave a large tip." i think thats a lil weird, if you get great service you will stiff the waitress? at a place like pizza hut, i can see not leaving a tip, but what if it was a nice restaurant? i would budget in a lil bit of a tip..
@nmw2005 (1198)
• United States
18 Feb 09
People take those kinds of job knowing that they will have to rely on the tips they will make, so if they do a bad job it's on them. That being said, every person defination of bad service differs and the reason for the bad service differs as well. If it is the kitchen is backed up, it's not the servers fault, though it'll probably reflect on their tip. On the same token, if the server treats you poorly, then you tip whatever you feel is best. I usually tip well for a job well done. As for poor service it would have to depend on how bad it actually was.
1 person likes this
@dvschic (1796)
• United States
18 Feb 09
exactly, i did work as a server during college, i think most people did, but i didn't EXPECT anything. i've actually seen a server go up to a customer to demand a tip, i was SHOCKED. that was the strangest thing i've ever seen in my life.
1 person likes this
@mermaidivy (15417)
• United States
18 Feb 09
I am not particularly happy about tiping. Tipping is not very common in my home country, they usually charge us 10 or 20% service charges then you can leave the coins and that's it, wewon't especially throw another couple dollars to the bill, sometimes if the waitor/waitre4ss really do a good job, we might tip some some it is not mandatory. Yes, it really seems like tipping is a must in this country now even they do a poor job, I don't understand it.
1 person likes this
@dvschic (1796)
• United States
18 Feb 09
a service charge is typically only on large parties here in SoCalifornia. Thats weird for it to be added to everything. i couldn't imagine.
@ravend (661)
• Malta
18 Feb 09
Tipping custom varies from country to country. When I was in italy most restaurants included a 1euro cover charge, even to eat a 1 euro ice cream at a table. -__-. I DO work as a waitress.. but I do not get all the tips. I do this work because I need it to supply my studies and I have learnt to love it. The thanks and the feedback I get are better than any tips, which at the end of the day I use for bus rides. I do have a policy however - if a waiter goes really out of his way to be nice, I leave a nice tip. If I find out the owners take a share in the tips, I don't even leave one cent.
@dvschic (1796)
• United States
18 Feb 09
i've never heard of a manager taking a portion of the tips. thats crazy! i wouldn't leave a cent either!
@tasha19 (254)
• United States
18 Feb 09
i dont think that its mandatory but i used to be a waitress and i only made 2.15 and hour and the only way you really make money is from tips and its not like you have to tip alot 2 or 3 dollars is good cause it adds up..but if your not getting good service from the waitress or waitor then i dont think they should get a tip..you go out to get served and have good sevice.
@dvschic (1796)
• United States
18 Feb 09
exactly! if i wanted crap service, i coulda stayed home and ignored myself!
@jessi0887 (2794)
• United States
18 Feb 09
I almost always tip. The only times i dont tip is if the service was so lousy or in one case i was paying with cash and barely had enough to just pay for my order. Not enough for tip.
1 person likes this
@dvschic (1796)
• United States
18 Feb 09
most of the time, so do i. but i'm wondering if that is creating the problem. servers no longer have to give good service to get tips, so whats the incentive to give good service?
@ROYALG333 (126)
• United States
18 Feb 09
if you watch the intro to the movie Reservoir Dogs, they have a great argument for tipping. Anyways, if you have ever been a waiter or waitress, then you might understand the hard work that goes into waiting and how tipping is part of how to make a living. However, the argument is that people from fast food restaurants work just as hard and sometimes even brings your food out but they never get tipped. It is true though that if service was really bad, sometimes I don't leave any tips. But most of the time, I try to be gratuitous.
@vishwaskg (514)
• India
18 Feb 09
Hi ,,, [i]Rightly said, even i do not tip at times if the service is lousy or the waiter is uninterested. There was a time ,when i had to get my change , but the waiter did not turn up , guess he kept it with himself thinking it was his tip. Gone are the days when genuine services were given at reasonable prices,but these days services comes at a heavy price .[/i] Cheers
1 person likes this
@dvschic (1796)
• United States
18 Feb 09
totally agree. when i waitressed, i busted my hump, some days were good some were bad, but i knew when i gave bad service i could expect less.
@marciascott (25555)
• United States
18 Feb 09
I think a person tips is the chose to, I will tip, but If I get lousy service I will not tip at all! Have a good day!
@dvschic (1796)
• United States
18 Feb 09
thanks, you too! maybe if more people stopped tipping for bad service then the service would go up.
• India
19 Feb 09
The full form of TIP is "To insure Promptness." If you want prompt service, you have to give a tip. There is no hard and fast rule about tipping, but it is normally 10% of teh bill amount. If you get bad service there is no need to tip. You don't tip for bad service as you do not want it repeated. Tipping more than 10% too is bad. By doing that you are making a good worker lethargic.
@dvschic (1796)
• United States
19 Feb 09
10% is not the norm around here, its 15% minimum 25% for good service.. i wish it was only 10%
• Canada
19 Feb 09
I believe the acronym "to insure promptness" is a backronym. In other words, some one fit that phrase to match the letters. The proper way to say it is "to ensure promptness" or "politeness" or "proper service". Tipping more than a certain amount or percentage does not make every "good worker lethargic". Some of them would be encouraged and do an even better job.
@sid556 (31006)
• United States
19 Feb 09
Hi dvschic, well, I do tip...even a lame waitress because I know how much she depends on those tips to get by. I worked briefly as a waitress....I did try but to be honest....I sucked at it. I do feel as you do...it should be a gratuity for a job well done. My biggest beef is with the employers that for some reason are allowed to pay their help such low salary that we as patrons feel we have to pay it for him! We are already paying a pretty hefty price for what he is selling so why should we have to pay his help as well? I have seen very good waitresses go to their jobs and if customers don't have the money to tip...oh well..she has worked her butt off for 2.25 per hour! No one should have to do that. When I gave it a try...I once spent 8 hours in the restraunt. It was very slow so I did cleaning and mopping and I worked quite hard and because we only had a couple of patrons....I was paid next to nothing for that night. I think that any of us that do customer service work should have tip jars but our wages should not depend upon it. I would imagine if everyone stopped tipping, the waitresses would all be forced to look for other income and maybe then the owners would pay their people what they are worth in order to keep them.
@dvschic (1796)
• United States
19 Feb 09
i understand that people have started to count on the tips, but should that excuse them from doing a good job? i am expected to be good at my job to keep it,they should be good at their job to keep the tips coming.
1 person likes this
@sid556 (31006)
• United States
20 Feb 09
No...there is no excuse for not doing a good job in any job. People do poor jobs in many fields and they get paid regardless unless the boss fires them which isn't always the case. Even a good waitress can put in her time and earn very little on a slow night. My point was that they should not be relying on the public for their wages. Some people will tip just out of feeling obligated. It shouldn't be like that. The boss should have to pay at least minimum wage and then the tips would be a true gratuity. The boss may be also quicker to get rid of bad help if he had to pay a somewhat decent wage. I always tip. I mean after all, they are there putting their time in and most of them do put in an effort. I've had a few that aren't real friendly but that's ok..I went there to eat not socialize with the help. I'm pretty forgiving if they forget who ordered what at our table. They'd have to be very rude for me to feel that I shouldn't leave a tip. I
@sbeauty (5871)
• United States
18 Feb 09
Waiters and waitresses are notoriously underpaid and overworked. We usually try to leave them a tip of some sort, just because we know they aren't being paid much otherwise. We just leave more if they did a super job. I've never worked in a job where I got a tip in my life, but I think tips have become more an expected extra with any service worker.
@dvschic (1796)
• United States
19 Feb 09
i hate that its expected. we expect all these things that we aren't entitled to and then get mad when someone calls us on it. i read somewhere that a 15% tip isn't enough anymore, it should be at least 20%, for DOING YOUR JOB. thats just bizarre. i dont do my job, i dont get paid.
@sid556 (31006)
• United States
20 Feb 09
I want your job dvschic! I work at a convenience store and oh my...we have had some winner employees in there. They get paid regardless of whether or not they do a good job and let me tell you....some are horrid. Still, unless they get fired, they get paid for the time put in. I'm pretty sure that if we had tip jars, some of them would get very little. I do get what you are saying tho. I wrote a thread on this line a while back. I really don't understand why the boss doesn't pay them just as any other boss is required by law to pay at least minimum wage. maybe we all ought to write our congressmen.
@Valenas (1510)
• United States
19 Feb 09
I always leave some sort of tip. However, if they've done a bad job, they'll know it. I usually only leave part of a tip because several of us are always eating together, and we will all try to chip in. I know that there was a time where I was so dissatisfied with the waitress (the place was not busy and she would rather talk to her co-workers and laugh and play than check up on us here and there like she could have been doing) that I left a quarter on the table and told everyone not to leave anything else. I think a quarter says more than leaving nothing at all, anyway.
@dvschic (1796)
• United States
19 Feb 09
thanks for your response
@Nahsik (205)
• India
19 Feb 09
Well. Now, to tell you the truth its all a game of heart and your emotion. If you feel pity over what you see(i am referring to their conditions), Then probably you'd feel like tipping them. So it all depends on your emotional controls and what you want to do at that moment. I would also think twice before tipping for poor service
@dvschic (1796)
• United States
19 Feb 09
why would i feel pity for a server, its not a donation, its a thank you for services performed.
@dropofrain (1168)
• India
19 Feb 09
If the services are really poor then sometimes I do not tip but otherwise I tip the people. I do not like to tip people but sometimes have to do the same due to compulsion. I think it should not be the case as they are paid for this thing only and then why should we pay out of compulsion.
@dvschic (1796)
• United States
19 Feb 09
thanks for your response
@salonga (27982)
• Philippines
19 Feb 09
I do give tip only when I get satisfied with the service otherwise sorry as they don't give tip if the service is poor. There is no problem to give tip but these people should learn how to serve well if they expect to be tipped. I don't think tipping is mandatory. It is the prerogative of anyone to tip or not to. I don't think we should ever feel obligated because in the first place that is their job and they are supposed to do their job as they are being paid for it and the tip is just a bonus if they really served well.
@dvschic (1796)
• United States
19 Feb 09
couldn't agree more!! thanks for your response