Ever wish some online sites had a suggestion box?

@ersmommy1 (12600)
United States
April 10, 2009 11:44am CST
It can be any site. I recently had a "difficulty" with Target.com. And there isn't a place to make a suggestion to improve the site. Which sites do you wish had a suggestion box? How would you make it more user friendly?
3 people like this
6 responses
• United States
14 Apr 09
I think the problem with suggestion boxes lies in the expectation that someone has to read through all the suggestions. If past experience with a "Guestbook" type of script on some websites I used to work on is indicative, there are a lot of immature people out there who would just fill the suggestion box with junk, spam, or outright profanity. That's probably why you can't find a suggestion box on the Target website.
@mtdewgurl74 (18118)
• United States
14 Apr 09
I totally agree we do need suggestion boxes for sure but I feel that alot of people would take advantage of that and maybe put in a bunch of rude and not so good suggestions. It might but I guess we can always use the contact us button to try to give suggestions. Might work..
@arcidy (5016)
• United States
10 Apr 09
Well I wish this forum had an suggestion box. Because I think a lot of people here have a lot of good ideas and if the administrators would listen to our good ideas then this forum would be a lot better even though its already one of the best forums on the net.
@abanerji (1026)
• India
10 Apr 09
most sites have feedback forms.through these forms we can complain about abusive users and about our problems with the site. i think every site must have a feedback form so that users feel free to write about their problems.
@lilybug (21148)
• United States
10 Apr 09
I think there are a lot of sites out there that are poorly designed. I can think of a few that I would like a suggestion box at.
@freak369 (5024)
• United States
10 Apr 09
Most sites use a feedback form; whether anyone actually reads them or not is still a mystery. I have complained a few times about service and got a reply email and in a few cases a phone call. One resulted in a $25.00 gift card after I complained about a rude cashier and customer service that refused to look at my receipt because I was charged twice for something. Sometimes it pays to complain, at worst you are giving up a couple minutes of your time but you never know when it will pay off and management will actually listen and do something about the problem.