Do you find it easy to say Sorry? Or you dont know how to say sorry?

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When I had a fight with my someone, I never thought that I deeply hurt his ego. I am a very hard person, and I don't like saying sorry. Its not my thing. He is begging me to say sorry to him and I said why will I say sorry? I don't remember that I did anything wrong. Imagine being with someone and that someone wont talk with you all day because you hurt him, I waited for him to approach me but he never did. I finally gave up, and said SORRY to him which made him cry hard for the first time. He said that is all he wants from me and he said I hurt him a lot of times and I never said sorry to him. Gosh! I cant believe him to be very emotional on that day which also touched my heart, I never thought I hurt him a lot of times already. Saying sorry is not really my thing but I want to learn it from now on. Do you find it hard to say Sorry? Do you owe someone a SORRY? Do you get hurt when people accidentally hurt you and never said SORRY? Honestly, I get angry when people don't know how to say sorry to me. If I accidentally stepped on someone I do give them a wave that it was unintentional. How do you say Sorry?