Do you easily lose your temper when waiting in line?

@iskayz (5422)
Philippines
May 11, 2009 3:49am CST
I have observed many times that people loses their temper every time they are waiting in line. Like the other day I went out to pay our electric bill and boy the line was sooo looonngg. There were 4 counters and all of them are full of customers waiting in line and just like any other customer I waited. The line was moving so slow and some people are starting to murmur complaining. The customer behind as well as in front of me kept talking how slow the line was moving. It irritated me a bit cause they kept murmuring. After a while the number of people murmuring increased in number. And one by one their voices start to get louder with their necks elongated always trying to see what’s happening at the counter. Some would even put the blame to the tellers. I find it such a funny behavior. With all the complaining going on around me I just kept quiet. To me, getting irritated while waiting in line won’t help so I don’t complain but just wait until it’s my turn. Besides, everyone is waiting and it’s not only me, so I don’t see any reason to complain why the line is taking so long. What about you guys? How do you take it when waiting in line? Have you complained before in the same situation – why?
8 people like this
45 responses
@gcorp09 (940)
• Singapore
12 May 09
Well, I will say that I'm not exactly patient when waiting very long in queue, be it queuing in the bank, post office or other places. However, I will not lose my temper in public because of this. If the waiting time is quite long, and the queue isn't moving, I will be curious to look at the counter to see what's going on. I won't say I will not be annoyed of the waiting, especially if I'm in a rush of time to go somewhere else. In the event I have waited too long, I will most likely leave the queue and come back another day. When waiting in queue, I will usually look around the surroundings and observe people around me, or play with my cell phone. If I did bring my iPod Touch out, I will also play with it.
2 people like this
@iskayz (5422)
• Philippines
13 May 09
Hehehe I also do that, observing my surroundings while waiting and getting bored. It's actually fun observing people. Keep posting!
@gcorp09 (940)
• Singapore
13 May 09
Yes, it's fun observing people. I guess this had become a habit of mine, especially in these few months. It's interesting what people do when waiting in queue, or when waiting for others, when commuting in public transport etc...
1 person likes this
@iskayz (5422)
• Philippines
14 May 09
Sometimes I get ideas on what to post here by observing people and my surroundings.
• United States
12 May 09
I live in a country where people usually stand in long lines because they have the money to pay their bills, or they have a huge number of every item to choose from or they can buy (within reason) anything they want. Under these circumstances, anyone growling and grumbling about having to stand in those lines, is most ungrateful for all they have been given. Try living in a country where you stand in a long line, hoping to get a simple loaf of bread and when you get to the front of the line, you either find there is no more bread or the price is so high, you cannot afford it. Standing in line in this country is a privilege and should be considered such. We are just too spoiled to appreciate all we have.
2 people like this
@ladygator (3469)
• United States
13 May 09
Thanks for reminding us of what we do have Maggie!
1 person likes this
@iskayz (5422)
• Philippines
13 May 09
You know mystic thinking about it, you are right.. People standing in line is a sign that even in these times of recession at least people still can afford to pay their bills. It's a sign that people are surviving. Keep posting!
@csrobins (1125)
• United States
12 May 09
On the outside I look like the calmest person in the world. On the inside, If I am not in a hurry, I still look like the calmest person in the world but If I am in a hurry I am the angriest person ever on the inside and cannot stand slow people and idiots. But on the outside I look like I do not care at all. I try to stop getting so angry it’s not healthy. It’s almost better just to embarrass myself and let it out…That’s why I go for a good solid run occasionally.
2 people like this
@iskayz (5422)
• Philippines
13 May 09
They say the calmest people are the most intense when they get angry and I believe that. I am like you. I try to be calm as much as possible. I control my anger/temper especially when in public cause I hate it when people looks at me as if saying "what the heck is she doing?" You know, getting peoples' attention that way is not good. Happy posting!
@ShepherdSpy (8562)
• Omagh, Northern Ireland
12 May 09
I don't like standing in long lines to pay bills,so I've dumped off all of them that I can to direct debit payments from my bank account! My annual car tax payment was due recently which now has the option of a payment by phone,but the card I have wasn't the type they accepted..I had to travel to the local post office to make the payment instead..I haven't been inside a bank branch for so long,I'd recommend direct payments to anyone!
@iskayz (5422)
• Philippines
13 May 09
Hi! My sister too pays her bills through her bank account. Observing it every month it's much easier cause she doesn't have to go on a side trip just to pay her bills. She does it online. I have planned to have my ATM card activated for online transactions but up to now I haven't done it. I'm having second thoughts. Don't know why. Maybe I'm just not used to transacting online. Happy posting!
@bellaofchaos (11550)
• United States
12 May 09
I have to say that I get irritated when I'm in line and people start grouching it p!sses me off. (pardon my language). So what we are waiting in line it's not like people can move at light speed. I think the only time I get pissed off at stores is when the person obviously doesn't know his/her job or they have 20 checkouts and they only have one open at the busiest time of day . That is when I get pissy. LOL!!! But I have to say that I'm usually laid back.
1 person likes this
@ladygator (3469)
• United States
13 May 09
I said the same thing about the checkout stuff basically. Doesnt that just irritate you! Or when they have one express checkout and one regular checkout. And you happen to have 3 to many items to go to express. I do agree that they should have more people working. God knows that someone could use the job!!!!!
1 person likes this
• United States
13 May 09
yep yep. But you know how companies are these day they would rather sacrifice customer service than fork out the dough.
@mipen2006 (5528)
• Australia
12 May 09
This is a very good discussion. I can get upset while waiting in line, but usually it's due to someone trying to get in down the line, or one of the tellers, or customer service personnel get distracted, and start talking to another employee, or start talking on their mobile/cell phone. Then I start to get annoyed, but I have never lost it.
1 person likes this
@iskayz (5422)
• Philippines
12 May 09
Hi! Nice of you to drop by and welcome to the discussion! You know, whenever I am waiting in line the first thing I check on are the tellers. I try to see what's taking so long. And yes it's true that sometimes tellers are slow and others do text before calling the next client. I guess this is problem with some employees, sometimes they forget their goal of giving good service. When it's office hours, service first before anything else. Happy posting!
1 person likes this
@mipen2006 (5528)
• Australia
12 May 09
Thanks for the nice welcome. I live in Asia, and it's not unusual for people to avoid the line here altogether, and go straight up to a teller and ask a question. More often than not, the teller had to distract another for the information. In the end, quite often all teller customer action would grind to a halt while they tried to answer a query from a line humper. This used to infuriate me.
@balasri (26553)
• India
12 May 09
I stand patiently in the queues as it is the only right thing to do as I always believe in the first come first serve basis.I do get irritated at times when people take so long to finish their business having scant regard for the people standing behind them.I believe in finishing my business as fast as I can saving the time for the others standing behind me.
1 person likes this
@iskayz (5422)
• Philippines
12 May 09
Hi balasri! I also feel the same when having my transactions or whatever I have to do where it's a first come first serve basis. We should also be aware that other customers are in a hurry too and by all means we must not be the reason for their delay. Besides it's embarrassing to be the cause of delay. Happy posting!
@balasri (26553)
• India
12 May 09
• United States
14 May 09
I generally don't lose my temper in a long line unless the counter is manned by only one person at peak times during the day and peak times usually are around lunchtime, when people leave their jobs to pay bills. Of course, their lunchtime usually happens to be the lunchtime of the persons at the business counter where we are all trying to pay our bills or grab a few groceries, etc. during our rushed lunch hour! I'll tell you what does irritate me, though, is when a cashier in a grocery store isn't checking people out as quickly as people in that person's line seems to think he or she should be and these people start to get beligerent at the poor cashier. What these idiots may not know is that the cashier may be new, may be elderly and not able to move quite as fast as they used to (and they be in need of a second paycheck to supplement their social security check to make ends meet), or maybe the cashier is not feeling 100% that day. Who knows!? These dummies in line spouting their big mouths off and making idiots of themselves need to walk a mile in the shoes of those working with the public, and they would soon realize it's not as easy as it looks! (Been there and done that and met up with some real winners as I worked out there in the retail world!)
1 person likes this
@iskayz (5422)
• Philippines
14 May 09
Hi! I think when people becomes irritated they tend to forget their reasoning ability. They tend to lose considerations for other people. They only think about their own concerns and just wants to get out of the line as fast as they could. But people standing in line should also be understood cause we don't know how important their time is. I think both parties, the tellers and customers should learn to be patient. When I do the groceries I check first on the cashiers before I line up. I always pick the lane with a cashier that looks younger and faster. I also don't line up on lanes with On the Job training cashiers. They are slow moving and often makes mistakes. Keep posting!
@bren_yrra (354)
• Philippines
13 May 09
Time is really precious to everyone so for those who are time conscious they lose their temper sometimes.However, we can't control circumstances so we can't do anything but wait.For me, time is gold.Before, i tried to murmur but the next time I i thought to do something so that my time will not be wasted while waiting.What I did the next time was I bought something to read everywhere I go.At least while waiting i can do something. I do appreciate you for being patient in waiting.It reflects that you're a kind person.
1 person likes this
@iskayz (5422)
• Philippines
14 May 09
Oh thank you! Well I always try to be patient at all times. I avoid arguing with people but if ever I have to get their attention, I would just talk to them still in a calm manner though deep inside I am starting to blow off hehe. I know patience is a virtue and besides often getting angry could make my wrinkles appear heh. So just smile always! Keep posting!
• Philippines
13 May 09
Same here, I don't lose my temper while waiting in line. The same with your reason, it won't really help. I get annoyed to those who took advantage and walk as if there's no line. If I don't want to wait, then I'll leave, that's simple.
1 person likes this
@iskayz (5422)
• Philippines
13 May 09
Yeah, that's the right way people should handle their behavior when waiting in line. If you can't wait then leave. By the way, I like your avatar! Cute spongebob hehe Keep posting!
@derek_a (10902)
12 May 09
I practice a form of Zen meditation that promotes mindfulness and focus, so I find that waiting in line can be an opportunity for me to just stand and focus on just that and this promotes a feeling of calmness - just the opposite from becoming annoyed. - Derek
1 person likes this
@iskayz (5422)
• Philippines
12 May 09
Hmmm... meditating while waiting in line. Well that's new. Interesting to try it someday but I'm afraid I might fall asleep doing so hehe. Happy posting!
@Yori88 (1468)
• Philippines
12 May 09
Yes I have been in so many lines waiting in my entire college life. I studied in a government state university and whenever it is enrolment day, I always form in line with the other students. We form a line when we are in the cashier, in the registrar's office, in the assessment section and the rest of the offices in the university we need to go to for us to get enrolled. I tend to complain also, especially when the line is moving so slow. There are also others who are complaining and the worst thing is that there are a lot who just insert themselves in front of others and not going at the end of the line! What a discipline! Anyway there is an advantage when a lot complains because in most cases the cashier windows increase in number those more students are being served. But then it happens every enrolment day so the best solution is for me to come early and stay in front of the window even if it is not yet open. Most students do that. Most of the time when there are more people in a line complaining, nothing happens and that just makes the others get more irritated. So I guess complaining just do nothing so you better wait. Besides as you have said everybody is waiting so there is no use of wasting more energy in murmuring or complaining. But then if everybody complains because there is really something wrong with the service, I guess the responsible people should improve the way they serve people. In some countries there are also lines but they are faster and more convenient.
@iskayz (5422)
• Philippines
12 May 09
Ah... Reminiscing my college life, yeah it was full of waiting in line, but still, I haven't lost my temper and that's because I have my friends and lots of time to chat with each other hehe. Happy posting!
• China
12 May 09
Hi, iskayz, most of times, I think I am patient enough to wait for long time in line. But sometimes, when I have some other urgent things to do, but the waiting line moves so slow, I will lose my temper and complain it. Happy myllot,^-^
1 person likes this
@iskayz (5422)
• Philippines
12 May 09
Well I think it's just normal to feel irritated when people are in a hurry. I admit I feel annoyed too when I have other things to do and the waiting will delay my time. If that happens, I just have to re-schedule my other appointments cause I hate having to go back and pay the bills when it's not crowded anymore. Keep posting!
@jazel_juan (15767)
• Philippines
12 May 09
i am guilty of that, i easily loose patience when it comes to waiting in line, so i often ask someone to do it for me like paying water bills and the line is usually sooooo long so i do not want to wait and pay, so its either my huby is the one doing it or its me and iusally take the shorter route, i pay it either after due date or way advance the deadline hahahah
1 person likes this
@iskayz (5422)
• Philippines
12 May 09
Yes jazel! Paying on time or before the due date is the right thing to do. It saves us from waiting in line. happy posting!
@smileonstar (4013)
• United States
12 May 09
It is ok for me to wait in line. However, one thing that bother is about teller or customer service is slow. well, yes I might be complaining but let me tell you. Last time I went to the bank, and the teller knew, there are lines and everyone else was in hurry. This Teller was taking her time, and didnt even care who else was in line. She looked at her finger nails up and down, to see if the paint is ok or something. And when the customers asked something, she acted like she didn't care to answer. That's bother me. I always patient to stand in line but if they do this then I will not wait any more. I will go straight to the manager to tell her to move a little faster.
1 person likes this
@iskayz (5422)
• Philippines
12 May 09
Now that is something that I think even the most patient person will get them irritated, tellers not doing their work. If I am the one waiting in line, I will not go the manager instead go straight to the teller and speak loudly if she can work faster. I'm sorry if she will be embarrassed but sometimes we have to do drastic things like that to get peoples' attention. Happy posting!
@khayshenz (1387)
• United States
11 May 09
I don't usually lose my temper when waiting in line - patience is a virtue. However, it irritates me to no end when people try to cut lines! That's just disrespectful and rude. And I have caused some serious scene for cutters. It's also irritating when employees serving customer would do stupid things that would keep the line from moving.
1 person likes this
@iskayz (5422)
• Philippines
12 May 09
Oh I also hate people cutting in line. They don't know how to wait and respect others. I don't let anyone cut line before me. But sometimes others does and it's just so unfair for those who comes next to them.
@uicbear (1903)
• United States
11 May 09
Every once in a while, I do find myself getting frustrated with how slow the line seems to be moving. I have gotten much better at catching myself when it starts and reminding myself that I am in no real hurry to get home anyway. So how do I stem the flow of irritation before it really gets out of hand? Well, one way is to read the magazine covers that are at the checkout, and occasionally flip one open. If I'm not in the mood to do that, I just go ahead and completely space out....think about whats for dinner, how long before I have to do laundry, what's on tv that night...nothing to serious.
1 person likes this
@iskayz (5422)
• Philippines
12 May 09
Hey that's a good way to help pass time, planning what's for dinner later. It's like hitting 2 birds with one stone. Doing two things at the same time hehe. Maybe next time if I waited in line again, I'll try your style. Happy posting!
• United States
11 May 09
I am probably the most impatient person you will probably meet. lol if its a person I;m dealing with when i reach the front of the line i tend to take it out on them and know i shouldnt its horrible. This is my goal this year, to become more patient, with everything and everyone.
1 person likes this
@iskayz (5422)
• Philippines
12 May 09
Well normally that's what people waiting in line does - complain and blame the tellers. It's a common reaction and I think tellers are used to hearing client's complains. Keep posting!
@bonbon664 (3470)
• Canada
11 May 09
I'm like everyone else, I don't like to wait, and it irritates me to no end when there's only one teller open in this situation. Instead of standing there muttering to other people, I will have the manager or supervisor called, and complain to them that there isn't enough staff out front. There is a retailer,...Lowe's that will open another cash when there are more than 3 people in line.
1 person likes this
@iskayz (5422)
• Philippines
12 May 09
You know I did that once, complaining to the manager. Well I didn't really complain but I suggested if the other teller can do some transactions cause everyone still has something else to do and their service is taking to long. The manager apologized for the delay but gladly took action immediately. I was an instant hero that moment for everyone waiting smiled and gave their thumbs up for me hehe. But if I'm not in a hurry myself, I will just have to wait. Happy posting!
@riyasam (16578)
• India
11 May 09
nowadays everything is computerised but once in a while i have to stand in line but as you said its of no use getting irritated and annoyed,it is not at all going to help matters and i do take my ipod along to listen to some music.
1 person likes this
@iskayz (5422)
• Philippines
12 May 09
Yeah I think bringing ipods is helpful to pass time while waiting in line. I don't have an ipod but what I do is just text... and complain to my text mate that I am waiting in line hehe. Happy posting!