your bank of choice

Philippines
July 9, 2009 9:34am CST
hi fellow kabayans! Personally, I am a BPI fanatic because I find their service better than other banks. I also like the new look and feel of their bank. I am also an expressonline user and I really love the site of bpi and their online banking features. What about you? Which banks do you prefer?
1 person likes this
9 responses
@larish (2195)
• Philippines
10 Jul 09
I also like BPI. I have their credit card and planning to open a savings account with them. I commend their service, all customer service are very friendly and easy to talk to. I just recently change my status from being single to married. I just call them then they just requested me to fax my marriage contract after a week when I call them up again, my profile was already updated. I am so happy with their sevice because when I have the same case with BDO, the customer service was already charging me P450.00 for the changes, he told me that If I don't pay P450, I cannot change my status because it is their procedure and that it is automatic to them to re-issue a new card with my new name but i told him that I still don't need a new credit card with a new name because I still don't have a valid ID on hand and I might have problem purchasing using the new card they are planning to issue me since some merchant are requesting for a valid ID before purchase. To cut the story short, I didn't accept their requirement and my status with them is not yet change. This is not the first time I had problem with them, their personnel has no initiative and logic in handling their customers. Thanks for posting this. Happy myloting.
@agv0419 (3029)
• Philippines
10 Jul 09
I agree that the customer service rep their are friendly and accomodating. My mother and I open an account to BPI and the customer service rep guide us and very friendly. The good thing about them is they are online now you can check your account right away.
1 person likes this
• Philippines
10 Jul 09
Yes. BPI customer service team are very courteous and friendly. They seem to know what is the real essence of customer service and their waiting time is not long anymore compared to other bank's hotline. BPI is really taking their customer's further to reach their dreams. :)
1 person likes this
@larish (2195)
• Philippines
23 Jul 09
Lets go for BPI. I already open a savings account with them and they never failed me with their service. Their representative are very efficient and systematic. cheers!
• Philippines
10 Jul 09
I prefer BPI as well because it is widely accessible in the Metro. Most of my transactions in this bank is pretty smooth. no hassles at all.i especially like their feature of being able to deposit directly to the atm. you have to wait for 3 days to credit the amount on your account but it's worth the wait because you have saved time. i usually check my account online and it is very convenient. i also have credit card with them and sometimes i pay online deducted through my atm account. so far this bank is no. 1 for me. thanks.
• Philippines
24 Jul 09
Welcome. And I think the express deposit is credited real time. I still do not have some major problems with BPI, just a minor problem in receiving my billing statements since the messenger sometimes is unable to locate our home address.
@lealuvy2j (1989)
• Philippines
10 Jul 09
I prefer BDO because it of its extended banking hours and when you need to bank you can just go to the nearest mall, doing your banking and shopping in the same day! Lol! Next inline to BDO for me is Metrobank because that is the bank my company uses so when payday comes, I always go to Metrobank. :)
• Philippines
10 Jul 09
Yes, BDO is good because they extended their banking hours and they are located inside the malls.
• Philippines
10 Jul 09
I am much of a landbank client since that's the most convenient for me. The Landbank branch is nearer to our place and the ATMs are more accessible to me.
• Philippines
10 Jul 09
thank you for the reply.
@mobhomeir (7565)
• Philippines
10 Jul 09
I love BDO or Metrobank because I already used of their system...
• Philippines
10 Jul 09
Metrobank for me is not a good choice since their ATMs are scarce. But I guess that depends on your location.
@mdvarghese (1789)
• Bangalore, India
9 Jul 09
Hi.entrepinoy I dont know the bank BPI have service in my country. In my country there are a lot of nationalised banks, means they are the Government of India undertaken banks or Govenment banks. May be they are pro poor, pro farmers, pro women or pro industrialists. But I dont like these Government banks. I like the new Generation Banks like ICICI,Citibank, HDFG, Standard & Chartered, Axis, ABN AMRO etc..... They will charge us heavily, there are hidden charges but their service is quick. Finally we want the quick service. Obviously, we have to pay for that . It is OK with me. Because time is also money, So what time we are saving the money we are saving, Happy mylotting and Good Night
• Philippines
10 Jul 09
Very well said. Banking should always be quick and easy for all of us since time is very essential for each one of us. I hope that most banks in the whole world will practice good customer service in its real sense.
• Philippines
9 Jul 09
Yes bpi is a good bank. But now i'm thinking on switching to bdo. Because bdo atms are very abundant. Its like jollibee, every street you can see it. lol! Based on their service, i cannot really differentiate. Maybe in the future when i i have my own company to run. Happy mylotting!
• Philippines
10 Jul 09
If BDO is like Jollibee, then BPI will be McDonald's because they are also everywhere and their logo is RED. Hehehe.
@jules67 (2790)
• Philippines
15 Jul 09
I have been a BDO account holder since 1997. So far, I find it one of the most stable banks in the country. One thing that I like is the extended hours they have located in different malls. You can easily go and do your transactions. I find the bank employees very accommodating.
@aseretdd (13736)
• Philippines
10 Jul 09
My daughter and I both have accounts at BDO... and i chose that bank mainly because they are open even during Saturdays and Sundays from 10 am to 7 pm when the bank is located in a mall... so it is very convinient for me since if i want to make a deposite i can always do that during weekends...