Do you double check your bills ( receipts) before / after payment ?

@Iriene88 (5352)
Malaysia
August 6, 2009 10:40am CST
Life is getting busier day by day. We rush in and rush out. The Question in this topic is : Assuming you are at the supermarket, the cash counter print out your bill or receipts... Do you check them first before you leave the place OR Do you just keep the receipt and forget about it OR Do you just throw or chuck aside the receipts. I use to see the supermarket receipts left in the trolley at the carpark! or perhaps will you check the restaurant bill before make your payment? or do you check the balance (money) when the cashier give back your change? Do share any of the above ..your views, opinions or habit...THANK YOU!
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20 responses
@cwong77 (2011)
• Malaysia
6 Aug 09
I will be staring at the check out counter display unit to ensure they scan the correct item code! Seriously, I don't really have the time to go through the receipts but thanks to the technology that most reputable shopping place has got a advance setting where they show you your sub total of the purchase and the individual price.. But if I am in a place like a restaurant or places do not offer me this kind of technology, I will check the bill thoroughly especially when I feel I am over charge... but if I under charge.. I just keep quiet And I will only throw my receipts after I clear my credit card payments too.. just in case...
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@Iriene88 (5352)
• Malaysia
8 Aug 09
Dear cwong77, You have super 'alertness' to be able to scan as fast as the cashier scanner...good! Keep it up! I had try to do that, but sometimes it is just too fast or I am getting older...hahah..lol It is a good practice to check your bill before payment especially in the restaurant, it is quite often that they charge for the items that we do not order..most frequent case are the peanuts...where they forgot to serve, yet they charge! Thanks for sharing and have a wonderful weekend!
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@cwong77 (2011)
• Malaysia
8 Aug 09
Iriene88, I check for those service charge too! If the service is not good, I won't want to pay for it! and I just feel irritated for people who charge for service charges but not giving the service..
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@Iriene88 (5352)
• Malaysia
9 Aug 09
Dear cwong77... I have not do that, refuse to pay for preprinted or precharged service charge on the bills?? if service no good...dare not-lah! The most is we won't go back there again! Blacklist the restaurant! They can sabotage you the next time you revisited the same restaurant...they can spit on your food...it happens to my brother's friend.. You better don't go back there...lol Tks for sharing and have a nice weekend!
• United States
6 Aug 09
When it comes to shopping in a grocery store, or just about any other store for that matter, first i am careful to pay attention to the cashier when she is ringing items up. At my grocery store there is a screen i can watch that lists the items and costs of each thing as the cashier rings it up. I fin i can stop mistakes right there from happening (as they DO happen, particularly with produce if the cashier accidently uses the wrong code and rings you up for say vine ripe tomaoes as opposed to beefsteak tomatoes). This keeps me from having to come back to the store for a refund later. If the bill seems a little odd, i will hold onto the receipt and give it a look over later. Generally when i do shopping i keep an approximate running total in my head and know with in a couple of dollars how much my total should come to. If it seems like it came to more, or even less than what i was expecting i will look it over. Often times i will find that i forgot to add in an item when i was calculating, but sometimes i do find errors.
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@Iriene88 (5352)
• Malaysia
8 Aug 09
Dear liz, That's fantastic to be able to check the price as the cashier scanned the bar code..that is super fast, keep it up! You have a very good habit of counting the approximate running total in your mind, to give you some total range of the amount to be billed, it is easier for you to detect any errors...if it do happens! Thanks for sharing, hope to hear your views on my other topics 1) What do you do with your loose coins? 2) Do you prefer to use credit cards or Cash? All the best and have a wonderful weekend!
@cwong77 (2011)
• Malaysia
8 Aug 09
fruitcakeliz, I am just like you.. I will scan the cashier while she scan the purchses.. I will stop them if I am able to, so that they are not over charging me.. you know, if we have made the payment, it's really difficult to get a refund without any hassle! Frankly, I really find that nowadays there are lots of those cashier who does it on purpose to over scan the item we buy!
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@Iriene88 (5352)
• Malaysia
9 Aug 09
Dear liz & cwong77, Wow, it is truly practical and efficient if can double check the price/items scanned at the same time...it is a good habit to practice! I think from now onwards, I will start doing it whenever possible, thanks for the great tips! All the best and hope to see both of you around more often...take care
@grundmang (112)
• Israel
6 Aug 09
i cheack them even three times, you having this as a question shows us that everyone knows people dont cheack their bills and can exploit it...
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@Iriene88 (5352)
• Malaysia
7 Aug 09
Dear grundmang, Wow, you have a very good habit..you check for 3 times?? Keep it up, so no mistakes can escape from you...lol I started this discussion to promote awareness on this matter. So, those fellow myLotters who do not check their bills, they should start with good habit of checking the bills....it is money save, especially in this economy slow down, save as much as you can...it really helps in times of need! Do advise other friends and family member to check their itemised billing in the credit card statements (sometimes can happen double billing), supermarkets receipts, restaurant bills etc... Thanks for sharing and hope to hear from you on my other topic of discussion. Do keep in touch & happy myLoting!
@cwong77 (2011)
• Malaysia
8 Aug 09
Oh.. talk about credit card bills! I will normally check against the receipts I keep during my shopping. I have ever spotted that my credit card charge me more than what I pay!! And they really amaze I keep my receipts for my shopping to tally against them!
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@Iriene88 (5352)
• Malaysia
8 Aug 09
Dear cwong77, Give a pat on your shoulder for job well done! You have save some money from going to the rich corporats' pocket! It really pays when you check your bills...keep it up! Tks for the additional information, appreciate it Warmest regards, Iriene
@cbeee3 (2064)
• India
6 Aug 09
Hi Iriene, *Hugs* :) I have a habit of checking my bills, coz on more than 1 occasion I was charged more. There was a mix up at the super market.The person at the cash counter billed an item that was purchased by the person behind me, to me. Then again when our entire family went out for dinner, the bill had a few items we had not ordered for. Its a good thing I check the bills else I would have never come to know. In supermarkets, I pay and then check the bill before I leave. In food joints, I check before I pay the bill. Regards, CB
@Iriene88 (5352)
• Malaysia
6 Aug 09
Dear CB, * Hugs back * You are a very good consumer and you know your rights. If you have recorded all the possible short change / over charge in a book...I think by now it has add up to quite an amount! You have save quite a large sum of money...good job! Sometimes we did not realise the amount of monwy we manage to avoid being wrongly charged! Your are very careful and cautious. Keep it up! Thanks for sharing...do keep in touch!
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@cbeee3 (2064)
• India
22 Aug 09
Thanks so much for the BR! I just saw it. *hugs*
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@Iriene88 (5352)
• Malaysia
22 Aug 09
Dear cbeee3, You are most welcome...you really deserve it Your response is very good and well explained. Keep it up :)
• Belgium
6 Aug 09
Normally I superficially check in supermarkets where they have those bar codes. The cashier just validate all the bar codes and in the end the bill comes out. I feel nothing can be manipulated in then as it is automatic process so I check it rarely. But in restaurants and all where they prepare the bill themselves I check it thoroughly before paying the bill. Many times in resataurants I have seen some extra things being billed or somethings being billed twice.
@Iriene88 (5352)
• Malaysia
8 Aug 09
Dear g_vickie, Glad to meet you here at my disccussion topic. Really appreciate it! You check at the same time when the cashier scanned the bar code, that is indeed a very good practice, it will surely save your time and you can detect any errors immediately. Good, keep it up! I do the same, especially the restaurant bills, they have the tendency to double charge, or items that we did not order, especially charge the appetizer like peanuts which they forgot to serve.. Thanks for sharing and hope to see you around more often.
• Belgium
8 Aug 09
yes I have seen in lot many restaurants, they charge for something which they had forgoten to serve. Probably in almost all the cases where I have seen wrong bills they have been in restaurants.
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@kumarpslv (3218)
• India
6 Aug 09
I will check the bills very carefully each and every unit mentioned.Because, some of them used to make approximate bills (electricity,water) where accuracy may not be easiest one. But even if we find some thing wrong with that bill, most of the officials are not accepting their mistakes and I have not got it corrected even a single time.t I have found many mistakes with the bills. Only our time is getting wasted with them.t still I continue to do so.Also I will keep the receipt of such bills in a separate file so that I can verify them when they are required.
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@Iriene88 (5352)
• Malaysia
8 Aug 09
Dear kumarpslv, Oh...it did happen in your country.... In Malaysia, these electricity / water 'meter reader' will rang the bell at our gate. If we do not open in time, or no one at home, they will just print out the estimate bills which is NORMALLY MUCH MUCH HIGHER! If the next trip when they came to issue the following month bill, if someone around, then they will bill according the the amount of actual usage. So, the bill will thus adjusted accordingly. BUT if still no one at home, then another estimated bills at a very high amount again, this will go on and on...if you do not pay in time, they will cut the supply. Then assume we go and complain...make a report, it will take a long time to adjust it back correctly...sigh...
@Iriene88 (5352)
• Malaysia
8 Aug 09
Dear kumar, Tks for your response, it is a good practice that you keep all the bills in a file for future reference. Keep it up! Even all other bills, credit card statements...sometimes they do have errors like double billings by the merchants, quit rents receipt, it is very important to keep properly. Tks for sharing and do keep in touch. Take care!
• Philippines
22 Aug 09
i do check the receipts and bills. I make sure what i paid of would be correctly indicated to the receipt. I also check whether the amount on my bill is my expected amount, or even closest. I even keep the receipts for future use. Its better to be careful with these things to avoid problems with your necessities and purchases
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@Iriene88 (5352)
• Malaysia
22 Aug 09
Dear sujuwonder, I am so happy to hear from you, really appreciate it It is definitely a very good habit to check your receipts and bills. Many myLotters here also have the same opinion because many a time the supermarket cashier might accidentally scan an item twice, or a restaurant cashier wrongly charged you for the item that you did not order. Any errors discovered is a 'saving' indeed It is wise to keep your receipt especially the credit card transaction slips for future reference. Good attitute, keep it up All the best, have a wonderful weekend and do keep in touch :)
@whyaskq (7532)
• Singapore
10 Aug 09
I do double check my receipts if I know I am supposed to get a discount for the purchase. I just have to make sure I am not taken for a ride. Otherwise, I normally do not check as I would have estimated the cost of my purchase.
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@Iriene88 (5352)
• Malaysia
10 Aug 09
Dear whyaskq, Oh yes, you have a very good point there.. Sometimes we bought the item because there are some promotion or discount. Errors in the system do happen where the dicount was not deducted from our bill. It is a good practice for you to check your receipt..good, keep it up! Sometimes I forgot to even claim the free gift for the item with promotion, example buy 2 pkts of milk, free a small 250ml packet drink... Tks for sharing and all the best!
@JamesKYTan (1607)
• Malaysia
8 Aug 09
Dear Iriene, I will always check my bill / receipt before I leave the premises If there are any discrepancies, I will head on to the Customers Service Counter to settle it there and then. This will avoid all the hassle and save my money and time! It is truly a good habit to practice. Tks and all the best
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@Iriene88 (5352)
• Malaysia
8 Aug 09
Dear James, Two thumbs up for you for being cautious and do the right thing of checking the receipt / bill before you leave the premises. This happened too often in the supermarkets due to double scanning, wrong barcode, system errors and so on. Therefore we should advise our friends and family members to check the bill / receipts acordingly to avoid being double charge or mistakenly billed... Thanks for sharing and I really appreciate it! Cheers...
• India
7 Aug 09
Yes, I always check the items I have bought and how much the bill is coming to, before leaving the shops. Once I have left, it’s a big bother if there is some discrepancy in either the items or the bills. Usually I trust the computerized billings…not much chance of a mistake there but even then, once or twice, the cashier has by mistake entered ‘2’ quantities of the same item whereas I bought only 1. At restaurants I usually don’t check as long as I feel its well within the permissible limit…I mean when I have ordered, I keep a fair idea in my mind as to how much the bill will come to…so until and unless its shocking enough to make me fall from the chair…I don’t fancy doing sums just when I have had a very satisfying meal.
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@Iriene88 (5352)
• Malaysia
8 Aug 09
Dear sudiptacallingu, I am so delighted to have you back at my dicussion topic. I really appreciate it, tks! Yes, it do happened to me where the cashier accidentally scanned the same items twice...we will only discovered it if we check the receipt. Then we will settle it at the costmers service counter. Hahaha, you have such a 'wonderful skill' in writing that make me chuckles... Thanks for sharing and have a wonderful weekend! Take care!
@gcorp09 (940)
• Singapore
7 Aug 09
Well, I will say that most of the times, I will double check all the items in the receipt before leaving either in the supermarket, or in the car (if we drive to the supermarket). However, if we are in a rush of time to get back home, I will usually check later after I'm back home. I think it's better to just double check so as to ensure that they do not double charge you or over-charge you for items. I have had times before where I was over-charged, and quickly went back to the cashier to clarify on the price. However, there are 2 times where I had actually "made a mistake" because the promotion price tag is still there although the promotion is over since a few days ago. The sales staff at the supermarket had forgotten to remove the promotion tag although the promotion is over, resulting in me misunderstanding... (although they did put the validity date for the promotion, but I did not check the dates...). In any way, I will say that it's a good habit to check the receipts. The same goes for restaurant bills as well...
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@Iriene88 (5352)
• Malaysia
8 Aug 09
Dear gcorp, It is good that we should check our bills or receipts before we leave the cashier or the premise. Good job... Keep it up! It do happened to me the same scenario that we thought we were being overcharged but in actual fact the management forgot to remove the promotion tag.. BUT at times the supermarket still honored the old price and refund the change...due to their delay / errors, they had misled the consumers into buying the items...therefore they give us the option to return the goods if we think the current price is not worth buying.... SOMETIMEs THEY PUT THE PHRASE THAT THEY WILL HONOUR THE LOWER PRICE DISPLAYED, THEN THEY WILL REFUND...it is all up to the supermarket policy... Thsnks for sharing, really appreciate it, hope to hear from you again in my other topics, cheers!
@mapuang (612)
• Philippines
7 Aug 09
in grocery i always check my change before i leave the counter but i forget to check my receipt. i only check the receipt once i got home. but in restaurant i always check the receipt so that i know if they serve the right food and if they charge it right. in grocery you don;t need to check the receipt because there's a lot of people there so the tendency you will go back in grocery if there's missing and the charge is not right.
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@Iriene88 (5352)
• Malaysia
8 Aug 09
Dear mapuang, It is good that you check your change when you paid in CASH. If there is any discrrepancy, you can settled it there and then. When money matters, it really matters! If they paid you less, you can claim back immediately. If they overpay you, you can return it, if you wihs to! I do return the cash if extra because I know that any short change at the cashier at the end of the day, the cashier have to pay for it, or rplace to the supermarket. They do not earn much, so I do not want them to go thru this... Thanks for sharing, hope to hear from you again at my other topics!
• United States
7 Aug 09
i do it if i think that the cashier makes a mistake my mom does it all the time buti dont.
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@Iriene88 (5352)
• Malaysia
8 Aug 09
Dear chetrarath, Your mum is very cautious and very practical... It is good that if you can be like your mum. I believe your mum has experienced being mistakenly or over charged for her purchases before....she has become very wise now! Thanks for sharing and do keep in touch! Take care!
• Indonesia
7 Aug 09
My mom has this habit and I think it affect me too. I always check the bills. Before I pay in the restaurant I always check the item and the price My friend says it's wasting time, but I don't think so. I've found this habit really helpful and once I found I charge 3 portion when i only eat 1 portion. I complained and the manager says sorry and give me free 1 drinks to apologize,,hehehehe.. See how I can save money by doing this 2 minutes check. If in the supermarket, I check it at home because usually supermarket can receive any complain after 2 or 3 days so better I check it at home or in the car^^,,
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@Iriene88 (5352)
• Malaysia
8 Aug 09
Hi, Give a pat on your shoulder for job well done! This is the right attitude, it is better we check our bills before payment...it saves a lot. Imagine if all this overbilling slip away without us realise...it will be quite an amount lost unnecessarily! Any amount discovered in this case, is amount save, especially we need to watch our budget and expenses during this global economy slow down... Tks for sharing and hope to see you around more often!
@PeacefulWmn9 (10424)
• United States
7 Aug 09
Hi Iriene. Many grocery (and other) stores do make mistakes ringing up our purchases. One of the biggest mistakes is not having all the sale prices programmed into their computerized systems. I always know a round amount that my purchases should come to even before I get to the checkout line, so if it is more than a dollar or so beyond that figure, I check the receipt then and there. Saves a lot of hassles later on. Karen
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@Iriene88 (5352)
• Malaysia
8 Aug 09
Dear Karen, You have a very good practice, that's great, keep it up! I admire you and other myLotters here who have the ability to almost correctly estimate the total amount purchase before the cashier total it up, fantastic! This surely save you all the troubles.. Tks for sharing and have a wonderful weekend!
@csanay (43)
• India
6 Aug 09
I do check all the bills before I pay the actual money..Because now days lot of cheating happens even in the big shopping malls..They put all the hidden charge when we finally pay the bill so its always a good practise to check the bills in mall or hotel before we pay them..so that we know how much we are spending on a a particular things..
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@Iriene88 (5352)
• Malaysia
8 Aug 09
Dear csanay, Good...this is a very good habit to practice. It is better that we check everytime before payment to avoid being overcharged...there are many cases where we are charge for the items we did not order! Sometimes, even our credit cards statement have error like double billing by the merchant... Thanks for sharing and do keep in touch!
@smileonstar (4013)
• United States
6 Aug 09
Hello, I always keep receipt just in case something I dont like it. For gorcery shopping, I will check it right after I pay and then go over what they charge... if the cashier is right then I will leave the store if not then I will go back. If I go to eat out, and bill comes, then I will check what they put in there to make sure they charge only the thing I eat cuz I used to see many of them add something else that I never order
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@Iriene88 (5352)
• Malaysia
7 Aug 09
Dear smileonstar, You got very good attitude and good habit for checking through all your bills / receipts. Excellent! Keep it up You have save quite an amount of $ by checking your bill thoroughly! This (wrongly charged) happens quite often wihout we realising... Yesterday evening, we order a steam fish. We ordered 'siakap', a cheaper fish but they served us 'catfish' a more expensive variant! Without seeing, my sister ate it, so...how to change, we continue eating and even though more expensive... we don't fancy this type of fish, the texture of the flesh not so nice and on the oily side. I prefered salmon or cod fish...for that kind of price! Anyway, my husband called the captain who took our ordes and tell him that we specifically order 'siakap' not catfish. We asked him to reduce to a reasonable price...when the bill came...RM35 for the fish...I am not sur whether it is consider expensive or not. A normal 'siakap' fish will only be RM20-25...sigh.. Looks like we have to look first what we were served...in order not to be billed with more expensive dishes... Tks for sharing and hope to hear again from you on my othre topics. Alll the best and do keep in touch!
@meapas (2434)
• India
6 Aug 09
I do check. It is always better to be safe than sorry.
@Iriene88 (5352)
• Malaysia
7 Aug 09
Dear meapas, It is a good habit to always check the bills or receipts before you leave the place. It will be troublesome to come back and look for carpark, extra petrol and so on. Sometimes when we order packed food to bring home, the fast food restaurant also make mistakes, forgot to put in certain item that we ordered.. so wasted! Pay for it but don't have it! Your saying fit this situation well : It is better to be safe than sorry... Thanks and happy myLotting!
@4mymak (1796)
• Malaysia
6 Aug 09
hi iriene, at the supermarket - what i do is - look at the cash register everytime the cashier scans the purchase, or punch in the price - if i see no problem there - i dont really worry about the total amount - and therefore dont really check the bill/ reciept when i get them.. as for restaurants - the menu normally also shows the price - so we normally already calculated how is due, and the bill comes we just check to see if it matches.. as for the change - yeap - i check to see if i got the right change... as for the reciepts.. i keep them.. for about a month.. then i'd throw them away..
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@Iriene88 (5352)
• Malaysia
6 Aug 09
Dear 4mymak, You are good at mental arithmatic...plus good eyesight too! It is awesome, you can roughly remember the individual price of the items, count it in your mind ~ that saves a lot of time. Great job! Keep it up! You are very systematic & practical too. I like the way you do it. Thanks a lot, that will be very helpful.... All the best and do keep in touch!
@ibuemma (2954)
• United States
6 Aug 09
The bill in the restaurant, I check it first before I pay. The receipt in the grocery stores I check it when i am already in the car before I left the parking lot. For other items i just check it at home. Most of stores here in US, has a really decent return policy. But I definetely keep all my receipt, some stores here has adjustment policy. The same item that I bought if it's going cheaper within 10 days, you get the adjustment and get the money back ! Or if you find it's cheaper in other stores, the will make adjustment and get my money back again.
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@Iriene88 (5352)
• Malaysia
6 Aug 09
Dear ibuemma, You are cautious and a careful person, very good! This is absolutely a good habit to practice. Keep it up! On a long run, you have save quite an amount of money from being invisibly disappeared without realising it due to wrongly charged. I like the policy practice by the US stores, the adjustment and money back policy is really benefitting consumers. Last time Carrefour(French Supermarket) in Malaysia do practice this, but not anymore.. Thanks for sharing and do keep in touch!