I don't want to accept the insurance claim offer

United States
September 10, 2009 8:03pm CST
a week ago, my mom had car accident, and the her car was totalled. A couple of days ago, my mom car insurance called us back and gave the estimated amount of repayment from the total loss of that car. They offer around $2,000 since that is an old car with high mileage too. My mom wasn't satsified with that offered amount, and want to reject the offer. What should we do next. Should we look for a private appraiser for the actual market value of the car, and re - negotiate with the car insurance again?
1 person likes this
2 responses
@sid556 (31018)
• United States
11 Sep 09
I used to work in that field for 12 years. The insurance company is probably being fair. You need to look up the blue book price of the car for that year and then there is depreciation. That is what the insurance company goes by. It is all pretty calculated and accurate. In fact it may be in your favor. Could you sell the car with that much mileage for 2000.00?? Other than the high mileage, is it in good shape? You could get an appraiser but 9 to 10 , that is going to cost you even more and take away from what you would be getting back. You can find the Kelly blue book prices online. Look them up.
• United States
11 Sep 09
Yes, I already done that, and the kelly blue book gave me a higher price than the insurance offered me there, that is why I want to ask for higher price than the offered price. I don't know now, if hire a appraiser might cost me more, maybe I should take that offer.
@sid556 (31018)
• United States
11 Sep 09
If they are totalling your vehicle then they should be offering you the kelly blue book price. An appraiser is costly. how great is the difference in what they are offering you? I would first ask the insurance company why their figure is so different. It's been a long time since I worked in that field and I honestly can't remember what would cause the value to come down. I really thought they just went by that alone in a total.
@Quiplet (255)
• United States
11 Sep 09
Doesn't 'totaled' mean the cost to repair is greater than the value of the car? In some instances it may be it to repair the car and keep it. If my older car was 'totaled' in an accident, I would have my mechanic assess the repairs and make a decision. Maybe the damage can be repaired for less than what is estimated.
• Grand Junction, Colorado
24 Feb 10
In my state you would then end up with a salvaged title and that can be difficult to find ins. on. Also if you found ins. and were in another accident your vehicle would be worth almost nothing. Things to consider.