Is it possible to open a dispute for our payment made via Alertpay?
By knrsekar
@knrsekar (1009)
India
October 17, 2009 4:24pm CST
I made the payment of $3.50 for verified membership fee and $5.00 for referrals in a PTC site via the Alert Pay ( Increase bux) In this site, verified members are supposed to get instant payment. But I am not able to make the payment request and it is not working..In their forum, the admin is not replying to the quires..Only the moderators are making some useless response..Is it possible to get back the money by opening a dispute as like in paypal?
2 responses
@theptcnetworks (575)
• Pitcairn
17 Oct 09
Yes you can.. And you should do it now before its too late. I just don't know the process on how disputes in alertpay are opened. Hope you'll get back your money.
@knrsekar (1009)
• India
17 Oct 09
Thanks for the information.I thought that this facility is not available with alert pay .I invested of verified membership to get the instant payment..They just changed my membership type to verified from standard..But I am not able to get my payment where the verified members should be paid instantly .. If I press the payout request button, nothing is happening.If we open a topic in the forum, the admin is not replying there.. only the moderators are replying and that too they used to ask the members to invest again.I will soon open a dispute against them and will try to get back my money...
@theptcnetworks (575)
• Pitcairn
18 Oct 09
Well it really sounds like there is scammish thing going around.. Try sending a support ticket about your problem. And for the dispute, if you'll open it now, admin will probably get your attention.. But be prepared, since scam people will make ways to take your money and remove you out of their system.. so they might ban you if you'll open a dispute.. But if you really think that you're right, you did everything to contact them and settle the problem, go to the alertpay resolution center and file a dispute.
@tixepower (1195)
• Sweden
17 Oct 09
Yes, if you did not receive what you paid for just open a dispute. That site is not paying anymore, you should get your money back in a few days/weeks for sure.
