Weird problem...

@rrw410 (126)
United States
October 29, 2009 12:24pm CST
Sometimes when I am on the internet (AOL), Internet Explorer will open up (on its own) with one tab after another of the same page over and over. Then one after another Internet Explorer page will open up with tab after tab of the same page. I don't know why this happens and it locks up my computer. The only way to stop it is to Alt-Ctrl-Delete and close AOL. This has happened on two of my computers-- the exact same problem. On one I have Windows XP and AOL 9.0. On the other computer I have Windows Vista and AOL 9.1. Does anyone know what causes this problem?
1 person likes this
4 responses
@khian545 (53)
• Philippines
30 Oct 09
The first question is, do you have an up-to-date antivirus or antispyware?,, case1: my suspicion here is that if you were using an AOL installer that has been infected by a virus or spyware then when you installed it the virus in it infects your browser like internet explorer that causes the browser to pop up again and again..., case2: if your AOL is a preinstalled program to your operating system and you did not installed it, you may try reinstalling your AOL.., what is important here is that you should have an up-to-date antivirus or antispyware. It also locks up your computer because each time that the browser opens a tab, it consumes your memory usage. When the time comes that the memory cannot handle it then lock ups will occur.
@rodsdman (145)
• United States
30 Oct 09
all good points. So the next step should be to do a virus scan, make sure all the options are on so it checks the boot sector and even trusted programs. If the virus is hiding itself in the AOL directory the scan may not find it if you dont check all. Then try reinstalling the AOL software. Did you try doing a restore on either machine to see if it was something that got installed (virus).
• Philippines
31 Oct 09
yup!,, true!,, one thing also is that if the antivirus that he/she is using was already overrun by the virus...
@rrw410 (126)
• United States
13 Mar 10
I have done a virus scan, and I have Comodo Internet Security (the free version). However it says that the virus signature database is not up to date. (Whenever I try to update it online, I get a message saying it failed.) However now I am not sure if it is AOL at all. Our local library's computers don't use AOL and we had the same problem on their computers. The strange thing is that it happens to us all the time (on different computers), but we haven't found anyone else who has the same problem. I wonder if it is a blogger problem... (It mostly happens on our blogger blogs.)
@mrfdg1972 (3238)
• Philippines
13 Mar 10
Those are called POP Ups, Enable POP UP Blocker, block all pop ups.
@rrw410 (126)
• United States
13 Mar 10
Thank you very much-- I enabled pop up blocker.
• China
13 Nov 09
My first guess is that you've infected with virus. Maybe you should update you anti-virus software and scan your computer totally. And second, I suggest that maybe you should use another internet browser instead of IE. Using firefox is a good idea to avoid this situation.
@rrw410 (126)
• United States
13 Mar 10
I completely reformatted my computer and the same problem still occurs. We had the same problem at the local library and on all our computers. I am beginning to think it may be a blogger problem, as it happens almost always on blogger blogs. Also, many times I am not using IE; I am usually using AOL and then IE pops up with the same page that is open on AOL, and the problem happens again. Thanks for your advice.
@rodsdman (145)
• United States
29 Oct 09
spyware would be my first guess. what it the site it is opening over and over? Is it the same every time? and on both machines? Did you go to that site?
@rrw410 (126)
• United States
29 Oct 09
Last time it was my blogger blog, and yes I went to that site (but not on internet explorer). And I don't think it is the same every time. It is whatever webpage is open at the time on either computer. I think it happens when I have multiple pages loading at a time, thus slowing and/or locking up my computer. I have dial-up, so my connection is slow.