Hard drive 2.0 not detected/not working

Philippines
November 25, 2009 2:21pm CST
Friends, help me please. My external hard drive isn't working, when i plug it, no hard drive was detected in my computer. Then it will hang for ages. When I unplug it, everything goes back to normal. I have a hunch that it's affected by virus. I don't know what to do. Help me please. Thanks in advance.
1 person likes this
5 responses
@okkhan27 (21)
• Pakistan
25 Nov 09
you should try this external HD with some other computer as well if it is working then the problem might be with your computer or USB. turning off the Auto Play option for external media might help as well
• Philippines
25 Nov 09
The first time I plugged my HD, there's an auto play option. But it didn't successfully open. It just stopped. I've opened my HD to other computers. It's not working still. Thank you for your advise. I am so depressed, I don't know what's the remedy for that, since, I'm not really into technical stuffs.
• United States
26 Dec 09
Sounds like there is a problem with your external HD. Because if it doesn't work with one problem, it shouldn't be the problem for another one. Probably the HD gone bad already. You should check it out.
• Philippines
25 Nov 09
that's always been a problem for most external hard drives.. =( first try to plug your HD at the USB slot at the back of your computer case, the front USB slots are slower. if it works scan your HD for viruses...
• Philippines
25 Nov 09
Hello. Thanks a lot for the response, it means a lot because I'm really having a hard time. I've already tried it but still, my computer didn't detect my HD. I don't know If I could still recover my movie files from my HD... The worse part is that I've only barrowed that HD to a friend. I'm gonna get killed! Help me guys.
@clorissa123 (4930)
• United States
26 Dec 09
I don't know whether that is a virus factor or not. Have you download the latest update on from microsoft? Or that is a problem with your USB port? I have problem with my additional internal hard drive though, not a problem with external ones. So, I hope that I can help you out on this matter.
@mariposaman (2967)
• Canada
29 Nov 09
I would suspect the external hard drive as being defective. Check the manufacturer's website to see if there is a work around. How old is this external HD, did it ever work? If it is new I would send it back for a refund.
• United Kingdom
27 Nov 09
How long have you had this hard drive? Was there ever a time when it was working? Was there a cd that came with the hard drive! I have an external hard drive myself and it came with cd but I didn't need to use the cd as my hard drive was recognised immediately when I plugged it in via my usb port. Maybe you need to install the drivers from the cd that came with the external hard drive. Are you using xp or vista? The other thing I'm thinking that might be a possibility is your usb port. The original usb ports were 1.0 or slow usb but now we have high speed usb 2.0 and some external hard drives need a usb 2.0 port before they are recognised. Can I also ask another strange question? The hard drive wasn't accidentally dropped whilst it was in operation was it? Sorry about all these questions, it's the only way to get to the root of the problem at times. Anyway, I'm sorry that I'm not much help otherwise, I hope you resolve your problem. Andrew