Hard drive 2.0 not detected/not working
November 25, 2009 2:21pm CST
Friends, help me please. My external hard drive isn't working, when i plug it, no hard drive was detected in my computer. Then it will hang for ages. When I unplug it, everything goes back to normal. I have a hunch that it's affected by virus. I don't know what to do. Help me please. Thanks in advance.
1 person likes this
25 Nov 09
The first time I plugged my HD, there's an auto play option. But it didn't successfully open. It just stopped. I've opened my HD to other computers. It's not working still. Thank you for your advise. I am so depressed, I don't know what's the remedy for that, since, I'm not really into technical stuffs.
25 Nov 09
Hello. Thanks a lot for the response, it means a lot because I'm really having a hard time. I've already tried it but still, my computer didn't detect my HD. I don't know If I could still recover my movie files from my HD... The worse part is that I've only barrowed that HD to a friend. I'm gonna get killed! Help me guys.
• United States
26 Dec 09
I don't know whether that is a virus factor or not. Have you download the latest update on from microsoft? Or that is a problem with your USB port? I have problem with my additional internal hard drive though, not a problem with external ones. So, I hope that I can help you out on this matter.
• United Kingdom
27 Nov 09
How long have you had this hard drive? Was there ever a time when it was working? Was there a cd that came with the hard drive! I have an external hard drive myself and it came with cd but I didn't need to use the cd as my hard drive was recognised immediately when I plugged it in via my usb port. Maybe you need to install the drivers from the cd that came with the external hard drive. Are you using xp or vista? The other thing I'm thinking that might be a possibility is your usb port. The original usb ports were 1.0 or slow usb but now we have high speed usb 2.0 and some external hard drives need a usb 2.0 port before they are recognised. Can I also ask another strange question? The hard drive wasn't accidentally dropped whilst it was in operation was it? Sorry about all these questions, it's the only way to get to the root of the problem at times. Anyway, I'm sorry that I'm not much help otherwise, I hope you resolve your problem. Andrew