verifying credit card with paypal..

@smilyn (2964)
United States
December 14, 2009 12:47pm CST
I'm trying to verify my credit card with paypal..but I get an error message like "We were unable to verify this credit card. Please check if the information you entered is correct. If the problem persists, please try to enter a different credit card." Why is this? Has anyone faced similar problem..Please guide me the process to verify the credit card with paypal..
2 people like this
10 responses
• Philippines
15 Dec 09
Are you sure that you entered correct details about your credit card? Like the numbers, the last 3 digit code behind the card, expiry date-- must be same format as asked? Your birthdate and all... Double check the entries; I am pretty sure that somewhere there, you mistakenly type with error... !
1 person likes this
@smilyn (2964)
• United States
18 Dec 09
I have cross checked these details many times..
• Philippines
18 Dec 09
Hi smilyn!!! How are you? Hope you are good! Well, if you still have problem with veryfying your paypal using your credit card and all the information you entered are correct, then the best solution is to contact paypal already. Send them support message at contact us page. Good luck!
@vipulchawla (2220)
• India
15 Dec 09
I did not face any such kind of a problem when I got my paypal account verified with my credit card. But that was a long time back. After that banks introduced another security features like Secure Code for Master and Visa vard which every card holder has tos et for making any trnsaction via credit card. I think, this might be one of the reasons. Without setting your secure code, you will bnot be able to make any successful transaction. Moreover, also cross check the details you entered while verifying for Paypal. even a single digit mismatch will lead to the transaction failure. So, make sure you do everything correct. You can also call the customer care of your bank and they might be able to tell you the detailed reason for the failure of your transaction
@smilyn (2964)
• United States
15 Dec 09
Thanks for the suggestion..Just now I called my bank to enquire about it..I was told that my bank does not allow transaction less than Rs. 100..Since paypal charges a minimum amount of $1.98, the transaction has not been allowed by my bank..
1 person likes this
• India
15 Dec 09
What bank is it? its an illogical reason. Y wouldn't any bank allow you to have a transaction of whatever amount you choose. I didnt face any such problem with my bank. When i verified my paypal account, i was charged some 96 rupees but then the amount was refunded at my paypal account
@firman73 (22)
• Indonesia
15 Dec 09
Hi, I suggest you to check once again the data of your credit card already correct or not ? if it already correct, pls check the validity of your credit card ? still valid or already expired ? If above already in order, pls check to your bank who issuing your credit card,... at last if it does not work... pls enter a different credit card.... :)) Have nice day !
@smilyn (2964)
• United States
15 Dec 09
Just now I called my bank to enquire about it..I was told that my bank does not allow transaction less than Rs. 100..Since paypal charges a minimum amount of $1.98, the transaction has not been allowed by my bank..So I have to go with a different credit card now..
@callarse1 (4793)
• United States
15 Dec 09
You have to make sure you give them the correct information. The exact card number, the name exactly as it appears on the card, and the billing address. If you try to use a prepaid card it usually gives an error message. You may have to try again later. Try to check the FAQ on their website if it still doesn't add after trying later. Cheers and happy myLotting!
1 person likes this
@smilyn (2964)
• United States
15 Dec 09
that is fine..I have input the correct card details only..I have checked it more than 10 times..I think it would be better to contact the customer care cell..
@TheCatLady (4695)
• Israel
15 Dec 09
You can't use all types of cards. Some cards are not good for internet, others are only good for your home country. You need a card with 16 numbers. I had a card with 12, that was only for in country and couldn't use it for everything. Some prepaid cards are not usable for internet. Try another card. The directions are easy and if the card is good it goes through without a hitch.
1 person likes this
@smilyn (2964)
• United States
15 Dec 09
oh..there are many things to look into..I never knew this..Mine is a 16 digit card only..I think Visa cards will be better than Master cards..
@mkings (289)
• Germany
14 Dec 09
It good to verify your paypal account using a debit card,or better still you use a virtual credit card to do that so that you will not have any problems.
@smilyn (2964)
• United States
14 Dec 09
I don't have a virtual credit card or a debit card..So I have to make it up with the credit card only.
@dreamr802 (987)
• United States
14 Dec 09
That happened to me a while ago...I would wait a few hours before you try again. If you are still having trouble, email paypal. They are good about getting back to you about issues.
1 person likes this
@smilyn (2964)
• United States
14 Dec 09
That is nice..may be I can try again after an hour or so..If the problem still persists, I would write to paypal customer care.
14 Dec 09
Hi smilyn, Have you checked that all the details are correct such as the number on the card and so on. Even if one is in the wrong place then that could sabotage the whole verifying process. If you have done this it might be worth sending paypal an e-mail and saying what the problem is (we are unable to verify this...) Hope this helps!
1 person likes this
@smilyn (2964)
• United States
14 Dec 09
I have checked the card number and the other details too..They seem to be typed correctly..But still I have the problem..may be I can write to the customer care service of paypal..
@Ritchelle (3797)
• Philippines
15 Dec 09
double check if you entered the necessary numbers right. does paypal operate in india? some countries don't have any paypal access. is your credit card in good standing with the bank? does paypal honor the name of your credit card?
@Ritchelle (3797)
• Philippines
15 Dec 09
also, you have to enroll in your bank's online banking or something. am not sure. i used an eon card and not a credit card.
@smilyn (2964)
• United States
15 Dec 09
yes, paypal accepts India..And I have a credit card without any outstanding payments..But still I could not link the card to my account..
1 person likes this
@jbrooks0127 (2327)
• United States
15 Dec 09
I think the problem may be that you have not supplied them with a bank account. Paypal works two ways. Not only to send money out but to receive it also. First and foremost this is what Paypal does. When they added the credit card feature, it is as a backup. If you make a purchase and there is not enough funds in your bank it defaults to the credit card. Now I am not 100% sure of this but it may very well be where your problem is. Only way to know is contact them. When I set my credit card up I already had my bank information there from a former business. Check it out.
@smilyn (2964)
• United States
15 Dec 09
Is that important to give bank details while adding the credit card details..I was not asked anything as such..I will check it out..Thanks for the information.