Do you read the return policy?

United States
December 30, 2009 6:28pm CST
We all just got done with a HUGE shopping season so I'm just wondering how many of us really paid attention to the return policies that are in place for the stores. I know a lot of us are happy that presents can get returned but sometimes they can only be returned for store credit which doesn't always make me happy but I understand why stores do it. So do you know all the return policies for the stores you shop at and was there ever a time that you didn't realize the return policy and ended up having something happen that you weren't happy about? Thanks :)
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1 response
@cream97 (29166)
• United States
31 Dec 09
Hi, anotherxidentity. Yes, I do tend to look at the return policy terms on the back of the receipt. I had a mix up that happened to me twice. One was about some makeup that I bought. I opened it and I never used it. I came to the store for a complete refund, but the manager said that I could only get an exchange off of the product being that I had opened it. I can understand why she did this. And the second episode happened when I was trying to return a pair of slippers. I could not and the manager looked at the shoes and she could have tell that they were already worn. Well, I did not know this. I did not bother to look at the back of the shoes before bringing them into the store. I had the receipt and all. But, it did not matter, the manager could not grant me a full refund or an exchange because of the condition that the slippers were in. Now from these experiences, I have made a point to check the return policy on the back or front of my receipts.
• United States
31 Dec 09
At least with the makeup if you did get the exchange you could of always saved it and then gifted it to someone else for a present. I know someone that does that with things that got and haven't been able to return. I think from my boyfriend's mom since she's an office worker at a school and gets a ton of things she always gives them to me or my boyfriend's brother's friend since she doesn't have any daughters.