a virus like never before........................ANY SOLUTION except formatting?

India
January 6, 2010 9:59am CST
My system has been infected with a virus.Probably its a boot sector virus.Now see what it has done 1st of all it switched off my laptops light.......i connected my laptop to a monitor and it switched off monitors light too.......then after a day or too the display problem got resolved.Then i installed malware bytes and scanned the system it detected a a few virus trojans and worms too and then it successfully removed them.I even tried combo fox.But just after next system restart it stopped the working of malware bytes too.Now it is doing the following things 1)restriction on opening the homepage of antivirus sites like avira symantec etc 2)updating NORTON antivirus failed 3)cannot open dos prompt as it is getting closed in 3 seconds 4)malware bytes too closes in 3 seconds 5)system restore is turned off and turn on option is missing
14 responses
@krkavsy (192)
• India
7 Jan 10
The only solutions is to take a machintosh computer. That is virus free
• Australia
7 Jan 10
Well, that used to be true....not these days, I'm sorry to say. Linux is probably safer, but no operating systems are 100% safe.
@rosdimy (3936)
• Malaysia
7 Jan 10
If you are using Windows XP then try using XP Quick Fix. The software can be downloaded from www.freewarefiles.com. It is portable. Here is an excerpt: '..small and fast utility that features 25 common Windows XP problems fixes'
@jithinpg (87)
• India
6 Jan 10
If you are an expert enough, then you can rescue and recover your system from the attack without need of formatting. Otherwise you need to format your drive after taking a backup of all your valuable data such as documents, picures, videos and music only. DONT copy and backup executable files and softwares in your infected harddisk. Because those files are more likely be infected by the virus, and chances are less you can disinfect those files. So if you do backup and run it again your system will again be under attack. By the symptoms you had given above, i suspect your computer might be under attack of Rootkits. The rootkits are small, but tricky malwares which can annoy you to a good extent. You cannot access taskmanager, command prompt, configuration utility, registry, and group policy settings for more than few seconds when infected by a rootkit. Better option is, try to login in safe mode(Assuming you are using Windows from your above descriptions) and access the command prompt. If you cannot access the command prompt, try getting a Windows Live bootable CD, and boot from the CD. Now access the internet, and do a best online virus scan possible(Most antivirus vendors support online scanning). Since you had booted from CD, the virus or rootkit will not be executed and hence cannot block you from accessing antivirus sites and performing scans. Hopes this helps. -Jithin :)
• India
7 Jan 10
lol windows cannot even be opened in safe mode
@thedark (156)
• India
28 Jan 10
this will happen if your pc is infected with malware. such type of malware will restrict your access to any type of security website from which you can get help your last resort is to go to a torrent sitem download an anti virus from there and scan your pc if you dont want to indulge in piracy,ill recommend you to attach your harddrive with another pc that has an antivirus software installed and then scan it
@giegrace (214)
• Philippines
10 Jan 10
It is most probably caused by a rootkit that has already spread through your system. The best course of action to take is to reformat your system. That way you'll erase all traces of the virus for good. By turning off system restore, your only hope to salvage your computer is gone. Do you have inportant files there that you haven't backed up?
@kaylachan (4776)
• Daytona Beach, Florida
8 Jan 10
Sounds to me the virous is driven way to deep in your system and a complete reformat may be the only thing you can do. Once you do I'd suggest not reinstalling norton. That's a complete wast of anti-virous. It often creates more problems then it solves. I'm sorry though. But, I think your system is to far infected to solve any other way.
• Australia
7 Jan 10
Apart from mentioning that you are using Windows, you haven't said what OS you have. It makes a difference, both to how vulnerable you are, and how much help is available to sort out the problem. XP is no longer supported by Microsoft, and if you don't have the updates and Service Packs installed for Vista or Win7 you are not just vulnerable, your repair options are reduced. I agree with the people who advise backing-up your data files and then formatting your drive, but it sounds like you no longer have enough access to your system to do that. It sounds like you have not been regularly backing up your system, either. You should! If you have the original installation disks, boot from them and use either the Repair Console or the reinstall options to fix your OS. Then scan and repair any bd sectors. Next do a virus scan and delete any files identified. If you don't have the installation disks, you can buy or download from a public computer a boot disk with repair files installed. I notice that you are relying on "second line" protection. You will get better protection from Avira or another highly rated system.
@mrfdg1972 (3238)
• Philippines
7 Jan 10
where did you get the virus, what is your OS
• China
7 Jan 10
honestly backup your data and format. fastest way to solve your problem. you could go through the whole removal process but there is always traces of the virus left over. PC facts.
@calai618 (1781)
• Philippines
7 Jan 10
i am not that much of a pro when it comes to dealing with viruses but i have had my laptop and desktop attacked two years ago. i knew i didnt know what to do so i searched online for some help and i stumbled upon bleepingcomputer.com. i just posted some required results and an expert volunteer responded right away. he just instructed me to perform some tasks and submitted him some logs and both my computers were back to being normal and clean after around 3 days. as i noticed, it is rare that they suggest people to reformat their system. i was really glad that i didnt have to spend anything or have to backup all my data that much. from then on, i started learning about how to keep my computers clean. an expert volunteer even became a good friend of mine. you may also visit techsupportforum.com. they also have free services as bleepingcomputer. i think the only difference is the way they handle the "cleaning". you wouldnt be needing any reformatting soon because they will also teach you to disinfect and secure your computer so it will not be too susceptible to viruses. you'll learn a lot from them and have i mentioned it's ABSOLUTELY FREE?? trust me, i havent had any serious errors with all of my computers here at home. ...good luck..no need to reformat unless badly infected...and..it's freee!!!!! :D
@jithinpg (87)
• India
7 Jan 10
Hi kul_dude, if you cannot access Windows in safe mode, then just try the Live CD stuff. Juts boot from the Live CD or from a Windows installation in a USB drive. After that you had to go for an online virus scan on your all drives. If you cannot acces internet, then just ask help for a friend, and download Partizan's RegRun Anti-Rootkit program from the web using his computer. Nextly copy the files of RegRun into a thumbdrive. Plug the thumbdrive when you boots the machine using Live CD. Run the partizan wizard and scan all your drives. It will kill almost everykind of malicious rootkits which you had told above. And, after when you make sure everything is fine, just do a full Windows repair using your setup CD. The full repair option repairs your Windows installation, and does not change your settings or any files. Now you can use your system as you were using it previously. -Jithin :)
@stealthy (8188)
• United States
6 Jan 10
The worst one I ever had I took my computer in to a computer store and they re-installed the OS but at least they were able to save all my files and reload them. However, they couldn't save the programs and I had to reintall them which meant some that I had bought online downloaded would not run because the code no longer worked and one that I liked apparently was no longer in business.
@Xarver (28)
• United States
6 Jan 10
Try using linux. You will most likely never get a virus. Use Mandriva. Or ubuntu or trisquel.
@yelambar (144)
• India
6 Jan 10
i think fixing your system would be difficult, the best option would be to format and reinstall the OS. Move all your important data to a USB or cd/DVD and then format the drive, install a fresh OS and antivirus and then scan all your data to ensure the fresh OS does not get infected. You could also boot from a usb/cd drive and scan the hdd with an updated av program, but i'm sure your system files are infected too and you'd have to do a fresh install. Hope this helps!Btw what os do you use?