Computer is not responding to my external harddrive

@mlhuff12 (797)
United States
January 9, 2010 7:44pm CST
Over 400GB of a combination of movies, tv shows, music, photos, and documents I have on my external hardrive. Today, all of a sudden my computer doesn't acknowledge that it is plugged in. I tried unplugging everything and plugging it back in, but nothing. Any suggestions to get this working again? If it is dead, is it possible to get the data off of it from tech people?
4 responses
lovedude
@lovedude (4447)
• India
10 Jan 10
Put your harddisk in fridge for 8-10 hours and then try to attach it with your system. hope it will work..
lovedude
@lovedude (4447)
• India
13 Jan 10
lol.. it's not really pulling leg but yeah one more thing I want to tell once you put in fridge and if it starts work make backup of your hard disk as mostly it works till 1-2 months :)
mlhuff12
@mlhuff12 (797)
• United States
11 Jan 10
At first, reading this post I thought you were pulling my leg or something. lol. But I have a friend who also said that he heard about that. So I am trying that now.
mlhuff12
@mlhuff12 (797)
• United States
14 Jan 10
I did it. And unfortunately it didn't work. Sometime soon me and my boyfriend will take the hard drive out of the case and put it in the actual tower and see if anything happens.
polachicago
@polachicago (18716)
• United States
10 Jan 10
the best idea is to restart the computer. if it doesn't work, try external hard drive on different computer if you can. most likely port is not working.
polachicago
@polachicago (18716)
• United States
12 Jan 10
real problem, maybe USB cord is not working...if not, you have to ask computer guys for help.
mlhuff12
@mlhuff12 (797)
• United States
11 Jan 10
I just tried plugging it into my laptop. Still didn't work. :(
fren45
@fren45 (894)
• Malaysia
10 Jan 10
possible if you are using the external 3.5" hard drive .. 1st..your power brick is faulty! 2nd...Your external board is fried to verify this ..try to plug your hdd directly to a Pc and retry ..
alwaysgreat5
@alwaysgreat5 (248)
• India
10 Jan 10
Well there must be something wrong with you usb ports did u try them all i also have this problem my use ports have gone loose so i have to adjust them here. and make sure your computer is up to date that is another issue which might be the problem go to device manager and check for drivers.try exploring the portable hard drive instead of autorun maybe its getting to high for computer to handle 400gb with all the other running programs try closing some unused programs see if that helps.
mlhuff12
@mlhuff12 (797)
• United States
10 Jan 10
Nope, I switched the mouse and the harddrive cords and the mouse worked in the questionable usb port. This have happened before, but it usually comes back when I uplug and plug up again. Maybe it'll work tomorrow. I hope.
alwaysgreat5
@alwaysgreat5 (248)
• India
10 Jan 10
try dis plug your hard drive in and restart your computer when computer.it works for me mostly give it a shot if u want to or u can just wait for tomorrow