is it really difficult to apply at call centers?

@klea28 (47)
Philippines
April 9, 2010 12:21am CST
two weeks has passed waiting for my job offer for the first company i applied, where i spent more than 20 hours of ordeal, luckily i passed and waiting for the job offer. i decided to seek other companies. so last monday, i again spent 20 hours for completing difficult exams, initial interview then the final interview. i was so tired, i cannot eat, and no sleep. and unfortunately i did not pass, i did not qualify! last thursday, i applied again, my third company. same sufferings! the company will call me if i am qualified. ahh another long wait. is it really hard to get a job? what is your experience? please share...
1 person likes this
11 responses
• Philippines
9 Apr 10
Hello klea, It's not difficult at all to apply at call centers,I applied to 5 different ones & got accepted,so had to choose which one is the best...I know there are lots of those who find it very difficult to passed.One example is that when i applied in 1 call center,20 of us applied..took us almost 5 hours just taking the exams & 5 one on one interviews,luckily i was the only one who passed everything & got accepted.Anyways,there are certain things you need to be aware when applying to call centers,because even if you fail their exams but you have convinced them that you are a potential to their company,believe me they will hire you.Try to find out about the company in the internet so that during interviews,they will be impressed,always have an eye to eye contact with the interviewee & try to practice with your grammar & diction before going,they always wanted to hire those who already speak good English so it won't be difficult for them to train them...hope this will help you..Don't lose hope,you will find one...much better than the ones you failed to passed.Happy mylotting!!!
@klea28 (47)
• Philippines
9 Apr 10
hi! thanks for your advice. i think i'm just beginning to be disappointed because of what i am experiencing.
1 person likes this
• Philippines
9 Apr 10
hi again, never ever get disappointed dear! it will make your self esteem very low..just believe in yourself....don't get intimidated by them...instead take it as a challenge....remember..everybody even the interviewer has gone through the same phase as you...keep hoping okay? you will get it!!!!
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@klea28 (47)
• Philippines
10 Apr 10
ok, thanks again
1 person likes this
• United States
10 Apr 10
Just keep looking,you'll find one soon. Sometimes recommendation from an agent working inside helps, so if you know somebody and already working, ask them if they hiring, you never know, you get the job...That's what my brother do,he helps some of his friend to get the job from the call center where he works.Goodluck!
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@klea28 (47)
• Philippines
10 Apr 10
thanks!
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• United States
9 Apr 10
Yes I have tried it but I guest it depends on your age and your working skills so I would say if you are old enough go on and have good working skills go on and do it.
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@klea28 (47)
• Philippines
10 Apr 10
it is my first experience to hunt a job. since the Philippines economy is getting worse, i think i have to gave up my studies next semester and have a job.
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• Philippines
9 Apr 10
I think with call centers, their employment application is usually a one day process. unlike regular companies, where they ask you to come back every other day for your exams and interviews, call centers do it in one day, thus the 20-hour ordeal. then they'll just call you for the job offers, although with some you get job offers also on the same day. and yes, it is hard to get a job nowadays, with the economy and everything. dont worry, it will come. just keep applying.
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@klea28 (47)
• Philippines
10 Apr 10
thanks!
1 person likes this
• Philippines
9 Apr 10
I have worked in one call center in the past (as Human Resources) and to be honest, you are screened thoroughly in terms of speaking ability (accent and pronounciation) to be able to really pass yourself as an American. Let's admiit that the salary and perks are all above industry standards but later you would tire of the night shift work - the routine and the inability to sleep longer (which is considered bad to your health later). I have a friend that left the evening shift to work in a similar industry albeit dayshift. My advise is not limit your job hunting horizon to call centers. There are other companies that is in need of your skills but pay lower.
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@klea28 (47)
• Philippines
10 Apr 10
hi! thanks. you guys really help me a lot...your views are inspiring
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@juliamae (127)
• United States
9 Apr 10
I worked at a call center and it was not difficult at all to get that job. The wait on the training was about a month, but it was worth the wait. I just wish I hadn't given up the opportunity. I quit because I thought I was going to be working at a better job.
• Philippines
9 Apr 10
i have been a bum for almost a year and a half now after resigning from my one and only precious job. so far, i cannot really answer directly your question because i haven't tried applying for another job. based on my observations, most call centers now prefer those with call center experience so it won't be difficult for them to train their new agents. just an advise though: don't lose hope, i know that soon, you will make it through. you just have to believe in yourself.
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@mr_pearl (5037)
• India
9 Apr 10
Hello there... I work in a call center, here in India. Thankfully, the interviews aren't 20 hours long here... We're done in 5-6 hours with all the exams. Yes, the exams are a little tough, if one is not prepared for it. Now, that you have an experience of 3 interviews, I am sure you know what is an interview. What do they want? What qualities are they looking for? Figure this out. Then, prepare yourself accordingly and then appear for an interview. I did the same and now I am employed at one of the biggest companies... You can also do it! Good Luck to you!
• Malaysia
3 May 10
Hi Klea, Although I never apply the job at call centers, your words really scare me away from call center job. 20 hours for interview, it really long. In addition, I'll even disapointed if I have been rejected for failing one of the tests.
@TrvlArrngr (4057)
• United States
12 Apr 10
Sounds like they are really looking for the best of the best. I am surprised. Are they paying a lot? I have worked in call centers for many years and actually manage one now. At my current center, we only hire experienced agents and give a very short test and one interview. At my last company, we hired half of our employees with no experience, you just had to do an interview and impress us. that was it. I feel bad that you are having a hard time. What country are you in? Hang in there and keep at it. I am sure you will succeed.
@anurag3786 (6275)
• India
10 Apr 10
I think call centers jobs are good... for those persons whose English communication are very very good and clear.. but i don't like call centers jobs because i don't like their timing schedules .. so i don't like these jobs..