Computer Freezing

@cyrus123 (6383)
United States
April 10, 2010 1:55am CST
My computer has been freezing with me a lot these days and I would like to know what I can do about it. Is it possible a virus might be causing it? I have 4 anti-virus programs installed on this computer but they don't seem to find all of the viruses. Two of them were free but the other two, I had to pay for. Is there an anti-virus program I can get for free that will fix this problem? I can't afford to buy any more. What is the best thing for me to do next time my computer freezes with me? It's so aggravating especially when I'm in the middle of something. I know better than to turn my computer flat off but sometimes that's the only thing I know to do. I've been listening to internet radio while mylotting or doing something else on the computer and I just wondered if this could have anything to do with it.
5 people like this
22 responses
@slovenc1 (2091)
• Slovenia
10 Apr 10
I suggest you check how much ram you have and if it's verry little don't do many things at same time. Also get trojan remover small program that checks for trojans and removes them(30 day free trial and it works). You could get avast antivirus it's free but i don't suggest that because antiviruses tend to use to much resources and you might end up worse than you are now. Also defragment your boot c. Hope i gave you some ideas.
3 people like this
@GardenGerty (105236)
• United States
11 Apr 10
I got more RAM for my computer and it has done a really good job eliminating a lot of the problems I had. I am with the others, though, and think four anti virus programs are too many.
1 person likes this
@cyrus123 (6383)
• United States
11 Apr 10
Right now, I'm running the disk defragmenter because I haven't done that in a long time. I'm also going to do a configuration of my system once the defragmenter is finished. I'm going to get rid of some anit-virus programs, too. I agree that one is all I really need. The first one I got wasn't getting rid of all of the viruses. That's why I kept getting so many. I will be sure to try your suggestions, too. Thank you for your response. Kathy.
@topffer (36625)
• Singapore, Singapore
10 Apr 10
hello cyrus, I hope that you are not using your four antivirus together : one is enough . But with four antivirus, we are sure that it's probably not a virus. You can try a fifth booting with a Linux LiveCD, but I think it's not necessary. There is not only one possibility : If you have add recently a new driver, remove it and see if the computer still freeze. Have you modify your CMOS setup ? Restore the previous parameters. A hardware problem is possible : have you checked your main hdd for some bad clusters ? Another possible cause is ram : test your ram by downloading a free utility. And it can also come from a defective component on your motherboard.
3 people like this
@cyrus123 (6383)
• United States
12 Apr 10
No, I haven't been using all four of the anti-virus programs together. I know one will start running when I have another one going, though. I haven't added any new drivers lately. I don't know what you mean by CMOS. What is that? I'm 58 years old and I still have a lot to learn about the computer, lol. I defragged and did a system configuration on my computer this afternoon but I couldn't tell if either one did anything. I also uninstalled one of the free anti-virus programs last night and it seems to be running some better. I just hope it continues to run better. Thank you for your response. Kathy.
@ANTIQUELADY (36488)
• United States
10 Apr 10
Good morning Kathy, U know i'm a geek when it comes to the computer but i'm just wondering if u have too many anti-virus programs installed. I installed a 2nd one one time & my computer did the same thing. I have a tech line i can call w/my provider & the first thing he did was uninstall the one i had put on there. Mine was doing the same thing. I'm not suggesting u take yours off just telling u what happened to me. HAPPY SAT. TO U.
2 people like this
@cyrus123 (6383)
• United States
12 Apr 10
I uninstalled one of the free ones last night and it seems to working a little better now. I also defragged my computer and did a system configuration on it but I couldn't tell if either one of these did anything. I got my computer from Dell and my isp is at&t. I thought about calling them next time I have any problems. My mylot friends have been so good to help, though. I just hope it continues to run better with me. Who knows? It could act up with me again tomorrow. I hope not, though. Kathy.
1 person likes this
@grayxenon (1317)
• Philippines
10 Apr 10
how the temperature there? it might have something to do with overheating.. or do you defrag your hdd regularly (run chkdsk as well)..
2 people like this
@cyrus123 (6383)
• United States
12 Apr 10
I'm in the states, Alabama to be exact and the weather has been very nice here lately. The temperature has been in the 70s and 80s. It gets cool at night, though. I didn't think about the temperature outside effecting my computer in any way. I defragged my computer this afternoon and did a system configuration on it but I couldn't tell if either one did anything or not. I did uninstall one of the free anti-virus programs I had on here and it seems to be doing a little better now. I just hope it continues to run better. Kathy.
@ghieptc (2525)
• Philippines
10 Apr 10
I think you have many options to do in Computer Freezing. Why it freezing because you have a lot of unnecessary anti virus program that do not detect the real one. Or you have old hardisk that needs defragment, or need to reformat to erase unwanted virus and deep freeze the computer so that no virus will harm the computer.
2 people like this
• Indonesia
11 Apr 10
Maybe you : 1. have a lot of programs that run behind -- uninstall programs You dont need 2. Uninstall didnt complete -- you need to clean the registry and files left during uninstall, need clean registry program 3. Out of memory -- delete files you dont need, or back up them. 4. There are some possibility else
1 person likes this
• United States
11 Apr 10
First of all, get rid of the other anti-viruses, and install Avast free home anti-virus, and secondly get "yourfree registrycleaner.com" and clean out all the bad programs that you have on your system, it should get better after that. All absouloutly free, and not a trial.
1 person likes this
@cyrus123 (6383)
• United States
12 Apr 10
Thank you for your response. I have gotten rid of one of the free anti-virus programs and it's doing a lot better now. Several have told me about Avast already and I'm thinking about trying it. Will this also get rid of spyware? I have also defragged and did a system configuration on my computer but I can't tell if they did anything. I just hope it continues to do better. Kathy.
• United States
13 Apr 10
Yes you can install spybot search and destroy, this program is also free and is an exellent spyware remover. I use these same suggestions for years and have not had any problems at all.
1 person likes this
@cyrus123 (6383)
• United States
13 Apr 10
Thank you for your suggestions, itsmychoice. I'm thinking about downloading these programs. Have a great night/day. Kathy.
@EvrWonder (3577)
• Canada
11 Apr 10
Dearest kathy; Number one: Defrag while offline. Just set to defrag only, nothing else open and just leave it to defrag. Second is Never Install and Run more than one anti virus at a time. Same goes for software firewalls. It is likely that your problem is due to the multiple anti virus programs that you have installed. Never install more than one! Ever. Otherwise, the likelihood of there being conflicts is great. I know this sounds like a real pain but the best fix is to format your computer. Simply save all your important files onto a disk if possible, including your bookmarks, email address book as well as your installation files for ONE anti virus and a software firewall. There are some very good free programs available that will suffice. Since you have paid for your anti virus, choose one to re install and go with that one. Format your computer and reinstall your system and files. You will be good to go! Do this and you will find your computer back to the regular speed and operations, without any freezing problems. Be prepared to spend a day to do this. In the meantime, if you could state your operating system, processor speed, hard disk size and the amount of RAM that you have installed would be a benefit to those who are trying to advise you. Good Luck.
@cyrus123 (6383)
• United States
12 Apr 10
Thank you for your response. I will give this a try but it may be the day after tomorrow before I can do it. It looks like I'm going to be busy tomorrow. I've already uninstalled one of the free anti-virus programs and it seems to be working a little better now. I also defragged and did a system configuration on my computer yesterday. I can't tell if either one of them did anything, though. I guess I will have to defrag offline like you suggested. I took some computer courses in 1991 but that was way before the internet and I still have a lot to learn. Kathy.
@EvrWonder (3577)
• Canada
14 Apr 10
You are welcome Kathy and I wish you the best of luck. The reason that I suggest formatting is because if you use an anti virus such as Norton, it drops files all over the place when it is installed and is a real pain trying to simply uninstall it. Even if you go, Control panel, Add Remove Programs and unistall, there are still other parts of the program in your system that can cause a conflict when running another anti virus. It is easier sometimes to just reinstall your operating system (format) Is your PC still freezing after you have defragged and such?
1 person likes this
@cyrus123 (6383)
• United States
18 Apr 10
I can't tell if it does any better after I defrag or not. However, I removed all of the anti-virus programs I had and installed avast and spybot. It's working so much better now. I hate that I had to remove the ones that I paid for but like I said, it's doing so much better. I still haven't tried formatting yet because I stay so busy all the time. I will just have to do it on a day when I don't have anything else to do, I guess. I set the computer so it would defrag around 3:00 everyday. My computer got to where it was so slow about shutting down at night and I've noticed it's doing much better in this regard since I removed all those anti-virus programs. Kathy.
• India
11 Apr 10
that is the reason your computer is freezing, 4 anti virus s/w installed will keep fighting against each other causing all kinds of problems, now removing everything completely will not help as most of it wont get uninstalled. I suggest you back up your data and do a clean format and install, after that install only one anti virus s/w. I would suggest you go with Avast anti virus as it is free and also very good.
1 person likes this
@cyrus123 (6383)
• United States
11 Apr 10
Thank you for your response. I have also heard that you're not supposed to have multi antivirus programs on your system. However, when I got one, it wasn't getting rid of all of the viruses and I had to get something else as well. I will try what you suggest, though. How do you back up your data and do a clean up and install? I'm sorry but I still have a lot to learn about the computer. Kathy.
@cyrus123 (6383)
• United States
11 Apr 10
Welcome to mylot, btw. Kathy.
@Lakota12 (42681)
• United States
3 May 10
not sure running more than one program at a time hurts but I have been told that running more than one antivirus isnt good they conflict with each other so they dont know if the other one is something like a virus or not so I would say get down to only one anti virus program!
1 person likes this
@cyrus123 (6383)
• United States
3 May 10
Thank you for your response. I've gotten rid of all the anti-virus programs I had installed on here and downloaded avast. I have also downloaded spybot. This has helped a whole lot.
@Lakota12 (42681)
• United States
4 May 10
good hope it keeps up helping you
@Loen210 (1533)
• United States
13 Apr 10
First off, thanks for posting this question. I've been having the same problems, and I am really no computer pro (at all!). But reading all of these responses and reminders got me to finally remember about defragmenting, which I haven't done for so long. It is on right now, though it took me a thorough search to figure out how to do it. Thanks again, and to all the responding people. :o)
1 person likes this
@cyrus123 (6383)
• United States
13 Apr 10
Thank you for responding, Loen210! I hope these mylotters will help you with your problem like they have helped me with mine. It had been a long time since I had defragged my computer as well. I couldn't tell if it helped or not, though. I have noticed that my computer is running some better now so while I didn't see it doing anything, it must have done something. I'm not a computer expert, either. I took some computer courses in 1991 but that was way before the internet. Kathy.
@Loen210 (1533)
• United States
14 Apr 10
So I finished the defragmentation last night. Unfortuantely, my compuer does not seem to have stopped freezing or crashing (when everything freezing,m and screen just blanks out like a non-moving static TV station). So I have to do the emergency shut down (hold the power button down until it turns off). :o( I use Norton 360. I also did the regular CCleaner which I have had for about half a year. Was hoping the Defrag would help. Just a couple of days it started crashing, and already just did it today. Hope your's gets better. Best
@hagirl (1296)
• United States
11 Apr 10
I would try to defrag it.... Sometimes when you have one or more virus protection programs it cancels out some of the effects of the one that could be great for you.... I would suggest to only use no more than two virus protection programs..... If you have alot of documents in folders delete the ones not needed any more...
1 person likes this
@cyrus123 (6383)
• United States
12 Apr 10
Thank you for your response. I tried running the disk defragmenter this afternoon and I couldn't tell if it did anything or not. I also tried to do a configuration of my system this afternoon, too, but I couldn't tell if it did anything or not, either. I did uninstall one of the anti-virus programs I had on here and it seems to be running a little better now. I just hope it will do better now (knock on wood). It might start acting up with me again tomorrow. You never know. I hope not, though. Kathy.
@hagirl (1296)
• United States
12 Apr 10
I hope it starts working better for you also.... Nothing worse than having computer problems when you use it everyday.... It is aggravating though I know
1 person likes this
@kaspera (46)
• United States
11 Apr 10
One, you probably have conflicting software on your computer. If one antivirus software did not work, it needs to be completely uninstalled before installing a different version. Two, the software you are installing on your computer may not be compatible with the computer. Many antivirus software packages are not compatible with certain types of computers, or even Windows 7. Three, you may have too much software already installed on your computer, causing it to slow down and freeze up. When you start to clog the memory (like a sink pipe with a lot of food and grease), it runs out of space. You may want to try to uninstall many of the software programs you have already installed, clean out your cookie and internet cache, and run system checks on your computer. Then reinstall ONE antivirus software, let it update, and run the scan again.
1 person likes this
@cyrus123 (6383)
• United States
11 Apr 10
Thank you for your response. I'm running the disk defragmenter right now because I haven't done that in a long time. I'm also going to do a system configuration once that's done. Like I've told everybody else, I started out with just one anti-virus program but it didn't seem to be finding all of the viruses on my system. That's why I kept getting more. The same thing would happen with the second anti-virus program I had, etc. I have Windows Vista but I will be sure to try your suggestions. Kathy.
• United States
14 Apr 10
I see that you have a lot of responses to your post, but I want to add one more thing. I am not sure if anyone else brought this up, but when I said you might have software incompatible with your computer, I did not just mean your antivirus software. I have a program on my computer that works fine, but when I start to print things out, it won't let me send to pdf. So I have to go an alternate route and it costs me so much more time to do work than it should. But anyway, the reason for this is that the program is not compatible with my version of Windows. When you have incompatible software, it could cause your computer to freeze up, to slow down, to shut itself off at inappropriate times, and cause certain features of the software to not work anymore. That was why I brought it up. I am sure though that everyone else has told you everything that I just did, but I hope I can help. BTW, running the defragmenter on your computer may not help. You probably need to use the control panel to uninstall whatever programs you can to see if it helps. Then reinstall one at a time until you find the one that is causing your mess. It is a major pain in the butt and takes forever to do, but at least you might find out what's wrong with your computer.
1 person likes this
@drannhh (15241)
• United States
10 Apr 10
The first thing I always ask when people have this issue is whether they have been keeping up with disk defragmentation. Some people never clean their drives and that can slow the computer down and start causing stoppage. If your disk is not fragmented, then the next one is have you configured your anti virus programs correctly? They only do what you tell them to ;-) When you tell them to do a complete virus scan are you getting clean results? Maybe the different virus programs are conflicting with each other. I've never used more than one at a time. Good luck!
1 person likes this
@cyrus123 (6383)
• United States
11 Apr 10
No, I haven't done a disk deframentation in a long time. I never have configured my anti-virus programs, either. I've used the internet for several years but this goes to show you how much I know about it and the computer. I agree that I only need one anti-virus program and I started out with just one. However, it wasn't finding all of the viruses. That's why I kept getting so many anit-virus programs. I think I will defrag and configure right now. Kathy.
1 person likes this
@drannhh (15241)
• United States
11 Apr 10
You should probably turn off all but one of the anti-virus programs too. First, if you haven't already defragged. Good luck!
1 person likes this
@JenInTN (27564)
• United States
13 Apr 10
Hi cyrus! I have had myy computer freeze up before and I read that more than one virus program can actually overwelm a computer a little. Mostly when they are all trying to update automatically. If there is a lot of programs..not just virus protection...it can cause your computer to be slow or freeze. I would set my virus protection to update when I give it the go ahead..that way it's not all updating at once. There is also a very good free program called bitdefender that checks your computer online. My b/f uses it on my desk top and it runs great for him. He also uses spybot to take care of the spyware thing. It's free too. Take care and good luck.
1 person likes this
@cyrus123 (6383)
• United States
13 Apr 10
Hi JenInTn! I have removed several anti-virus programs already and the computer seems to be working a little better now. I also defragged it and did a system configuration but I can't tell if either one of them did anything. They must have done something, though, even if I didn't see them do anything. Thank you for telling me about spybot. Several mylotters have told me about Avast. What I'm thinking about doing is uninstalling all of my anti-virus programs and downloading Avast and Spybot. I might try bitdefender, too. Thank you for responding. Kathy.
• United States
11 Apr 10
Get rid of three of the programs. They are fighting each other! Each of them thinks the other is a virus!
1 person likes this
@cyrus123 (6383)
• United States
13 Apr 10
I've already gotten rid of one of them and it seems to be doing better. I plan to get rid of some more, too. I also did a defrag and system configuration yesterday but I couldn't tell if either one did anything. I'm thinking about getting rid of all of the anti-virus programs I have installed and installing Avast. Everybody on mylot seems to think it's the best. Thank you for responding. Kathy.
• Romania
11 Apr 10
The best solution when this happens is to install a program called "Tune Up Utilities" (better the 2010 version). You can find it either on Katz dot cd or as torrent, on thepiratebay.
1 person likes this
@cyrus123 (6383)
• United States
13 Apr 10
Thank you for your response. Is this program free? If it is, I might be interested in getting it. I have to really watch my pennies since I'm living on SSI. Like I've been telling everybody else, I've already uninstalled one free anti-virus program I had on here and it seems to be working better now. I also did a system configuration and defragged my computer yesterdya but I can't tell they did anything. Kathy.
• United Kingdom
11 Apr 10
There can be a number of reasons why your computer would freeze. Many people don't do things on a regular basis that would prevent this and I don't know if this is you but this is what I do! Every week I make sure that I use the system utility tools like Disk Cleanup as this gets rid of the temporary files and browsing history, this all takes up space. Also, there might be programs that you no longer need or use and you should check your programs list out and delete any unnecessary programs. There's a good free tool that I use called Ccleaner and this scans your registry and removes invalid entries. Over time your registry can grow as a result of installed programs and software in the past and this will slow your computer down if not cleaned on a regular basis. I must emphasise the point though, it's not a good idea to go into the registry and start messing around unless you know what you are doing as this can really cause problems for your computer. However, ccleaner is perfectly safe and does a good job. I scan my registry using this after every Internet session and this keeps things running smoothly. Here's the link for that www.ccleaner.com There could also be lots of programs starting up when you first turn your computer on and you may not need some of these either so you should remove them from your start up list. Again, there's another good free program that I use that monitors the start up programs list and it's called WinPatrol www.winpatrol.com This is known as Scotty the dog and he sits in your service tray on the bottom right hand side of screen and monitors your start up list. If any program trys to access this list then Scotty informs you and you can block it. My computer never freezes now and I guess everything I do on a regular basis helps to prevent this. I use Norton 360 as my antivirus software and I'm pretty pleased with it. I only have the one antivirus product but this is all I need, it does absolutely everything. You say you have four antivirus products and I'm wondering if there might be some conflict there as well. Some antivirus products don't work when you have others on your system as well. Anyway, if your computer freezes here's something else you can do and that is press the Control key, Alt and Delete together and this will bring up the Task Manager dialogue box. From here you can end the program that is running and hopefully get you out of the freeze. Anyway, good luck. Andrew
1 person likes this
@cyrus123 (6383)
• United States
11 Apr 10
Hi Andrew! Thank you for your response. Right now, I'm running the disk defragmenter because I haven't done that in a long time. I'm also going to do a system configuration once that's done. I've been scanning my computer everyday, using all 4 of the anti-virus programs. I started out with just one anti-virus program but it wasn't catching all of the viruses. That's why I kept getting so many others. However, the same thing would happen with the second anti-virus program I installed, etc. I would be a little bit afraid of going into the registry and messing around, like you said, because I wouldn't know what I was doing. Thank you for telling me about ccleaner and sinpatrol.com. I will be sure to try these as well as your other suggestions. Kathy.
@GardenGerty (105236)
• United States
11 Apr 10
I am enjoying reading all the responses here, many of them are quite helpful. I would just keep one anti virus, and run some cleaning programs and defrag. In fact this is reminding me that I need to defrag, as well.
1 person likes this
@cyrus123 (6383)
• United States
11 Apr 10
Hi GG! I started out with just one anti-virus program but it wasn't finding all of the viruses. That's why I kept getting more. I guess if I just kept one anti-virus progam and cleaned and defragged every so often this might be better. Thank you for your response. Kathy.
@ctrlor (76)
• China
10 Apr 10
four anti-virtus,are you crazy? it is not better for computer like that ,just need one . if you want to have a healthy pc,just to upgrade the antivirtus and patch your system and upgrade the software in your system.. of course , you should learn some knowlege about the virtus...
1 person likes this
@GardenGerty (105236)
• United States
13 Apr 10
Hi, ctrlor, I think you are right, she just needs one antivirus. It is bad manners however to call someone crazy, and can be offensive. I see you are new to MyLot, and I hope that you make lots of friends, your advice seems sound. In your last sentence, are you saying she is lacking in virtue (goodness)? Or did you mean virus? Does it help to learn about the virus we get? I thought we just needed to get rid of it. I would be interested in hearing more.
1 person likes this
@dbeast (1498)
• India
10 Apr 10
Definitely the options given by the previous guys are right.One antivirus software is just right for the system.That is the main reason the computer might be freezing up.Try uninstalling them and then install the program you have paid for. Check for the memory.Increasing it will definitely have a great impact on the speed. Do a disk defrag and cleanup once in a while.Remove any unused software off the computer.Hope this would help. In case you are still having issues it might be an issue of a serious virus on the computer.Format you hard drive and then try working on it again.
@cyrus123 (6383)
• United States
11 Apr 10
Like I've been saying, the reason why I have so many anti-virus programs on here is because the first one I got wasn't catching all of the viruses. It would be the same way with the second anti-virus program I installed, etc. It's been a while since I have done a disk defrag and I'm doing that now. I just hope it's all right to be doing other things on the computer while it's running. I'm also going to do a configuration of my system. How do I check the memory? Kathy.