call center

@kiran9 (255)
India
May 1, 2010 10:01am CST
what are the qualification for call center jobs? which types of jobs available in their sector? How much salary we can get ? I would like know the profile of call center jobs?
1 person likes this
6 responses
• India
1 May 10
Hi, I presume you are from India. There is absolutely nothing you need to be a BPO professional. Its just that you have to be extremely fluent in english, especially in conversation. They rarely need other skills, though a little bit of marketing knowledge will actually do you good. Go join some institution for communicative english or, start your own group for practicing conversation. There are plenty of opportunities in BPO sectors. You must be ready to work on any shift. The outbound call centers usually work at night. So you better be prepared for that. Take care God bless you
• India
1 May 10
Watch movies, lots of them. Work on your grammatical skills. Hang out with like-minded friends who are equally interested in enhancing their communicative skills. Try to omit the translation part and try to think everything directly in english. That will enhance your fluency. Try to look smart, though BPO professionals I've seen so far are just more arrogant than smart. But you have to learn to distinguish between these two things, coz all you have to do is to convince and satisfy customers by talking over phone. Good luck
@worldview (105)
• India
13 May 10
By outsourcing those works to some BPO outsourcing company, they can earrrrrre because these BPO osssourcing companies are providing this work in much cheap rate. Therefore, I am advising you to outsource your BPO works to some Business process outsourcing companies in Iniia. Their operational charges are very low. Instead of paying for an employee you can pay for a company which is much cheaper.
• Philippines
3 May 10
I am working in a call center. Actually this is already my 2nd call center. You must have good English communication skills. The pay is worth it. It's just that you must like what you are doing so that you won't feel stressed.
• Philippines
1 May 10
Here we get paid a lot. Since you're from india, i can't say how much agents are paid there. In order to pass up as a call center agent, you have to have a good grasp at speaking in english. You'll undergo training so you don't have to worry about opening and closing spills.
@mr_pearl (5037)
• India
1 May 10
Hello Kiran... I work with one of the biggest BPOs in India and the world.. .Let me tell you that the only qualification that is required is, high school certificate... and perfect English... If you have good comman over spoken English, then let me know, I'll try to find you a good job... Have fun!
@laglen (19782)
• United States
1 May 10
I am not sure of where you live but here they get minimum wage $7.25 per hour. Requirements are a pulse and type 35 words per minute