Climb up the ranks quickly

Philippines
June 10, 2010 7:38pm CST
Hey, here's something i learned when i worked in a call center and you don't have to kiss @$$ just to get promoted 1. Enter the call center with a clear goal in mind (get promoted in 6 months) 2. Take the entrance exam as seriously as cancer. Ace it. 3. Have a prepared interview answer sheet stating who you are, what you can do and what you intend to do in a conversational manner 4. Participate during training... in a non-obnoxious way (Meaning, your participation is not about making jokes and laughing). Many agents think that making jokes and being the life of the training session is a good idea, it's not. It's very disrespectful to the trainer. 5. Ask questions, a lot of questions. 6. Ace the training. (This'll be easy if you participated during the training) 7. As soon as you hit the floor, learn everything you need to know by reading all the guidelines, job aids, everything! 8. Discuss plans with your immediate superior. Make your superior aware that you intend to gain more knowledge and experience during the probation period. 9. Work hard during the 1st 6 months. come in everyday on time. 10. get promoted. There will be sacrifices during this period and you'll probably get branded as a "bibo kid" or a go getter and a kill joy. You can just laugh it off after you get promoted. During the probation period, do not go out or gimik and if there is something that you do not fully agree with when you have a discussion with your superior, tell them and you better have something good to suggest if you do so. Remember to make friends in a non obnoxious way. Don't give in to the temptation of oing out and drinking during this period though. Keep your eye on the goal!
2 people like this
5 responses
• India
11 Jun 10
wonderful. but, if this is from an article that you got published somewhere, MYLOT ADMIN will delete this post and topic, for being plagiarised content. . excellent stuff. I have taken the liberty to cut, copy and paste on to my pc. thanks for the goal setting, and ... I liked the particular line of advice: Take this seriously, like cancer! ... goodluck.
• Philippines
11 Jun 10
I do not have the liberty of copy and paste yet and as much as possible i try to come up with original things to post as soon as i hit 500 i will copy and paste some info but always with the original author credited tsk tsk tsk... i too do not like wanton plagiarism
• India
11 Jun 10
oh. please try to understand. I was just trying to help you! .. and give you all the information. It may not be plagiarized, but, if you have the same article published somewhere else, ... IT also gets vanished. .. unless you are very particular and careful. thanks for the answer.. and for the information. You did not respond to my comment on taking the liberty to use that in my personal clinic.
1 person likes this
• Philippines
11 Jun 10
ah.... hehehe i was tsking at myself oh go ahead and use it i believe the phrase: "as serious as cancer" is widely used
@hexeduser22 (5853)
• Philippines
11 Jun 10
This is a good one. Every employee should at least have similar goal even if they are not working in a call center.
1 person likes this
• Philippines
11 Jun 10
thank you so much i just hope people take down notes and use it :D and if they do get the job because of this to at least tell me and if they find any flaws to tell me as well
• Philippines
11 Jun 10
Yes that would be the best thing for us, who have seen this, to do. In order for the methods to improve or adapt in any given situation
@doryvien (2293)
• United States
11 Jun 10
Hi Chipes, This can apply to call center and non-call center applicants alike (save maybe for the training coz not all positions go through the training which is specific to your industry). But over all, if taken seriously, it could actually make one land a job, I must say, with flying colors. Good point.
1 person likes this
• Philippines
11 Jun 10
yep keep your eye on the ball always :D yeah this is for everyone :D
@Hatley (164652)
• Garden Grove, California
11 Jun 10
hi chipsterlkan is this from your own learning or copied from somethingas you should credit the original writer if it is. one of mylots rules you know.All of that is really superb information too. Those things would hold true in any job situation I think. This is great information to give to us mylotters but if you copy something you should give credit to the original writer please.
• India
11 Jun 10
hi. HATLEY.. greetings for a fresh day! ... mere giving credit to the original writer ... doesn't save this from getting deleted, if it is copied. ... ALAS.. this is a very nice post and topic, which gives good advice to job-seekers and career planners.
• Philippines
11 Jun 10
this is one of the things i always discuss with my agents and some have gotten promoted just because of this
@goldie77 (168)
11 Jun 10
way to go chipester-that's a good attitude to have -you're sure to succeed
• Philippines
13 Jun 10
thank you goldie and of course... to those who read this.... it is not easy when you are trying to succeed it takes a lot of hard work and sacrifice aa lot and when other view you as successful.. never let your guard down continue to strive