Climb up the ranks quickly

Tweet

Hey, here's something i learned when i worked in a call center and you don't have to kiss @$$ just to get promoted 1. Enter the call center with a clear goal in mind (get promoted in 6 months) 2. Take the entrance exam as seriously as cancer. Ace it. 3. Have a prepared interview answer sheet stating who you are, what you can do and what you intend to do in a conversational manner 4. Participate during training... in a non-obnoxious way (Meaning, your participation is not about making jokes and laughing). Many agents think that making jokes and being the life of the training session is a good idea, it's not. It's very disrespectful to the trainer. 5. Ask questions, a lot of questions. 6. Ace the training. (This'll be easy if you participated during the training) 7. As soon as you hit the floor, learn everything you need to know by reading all the guidelines, job aids, everything! 8. Discuss plans with your immediate superior. Make your superior aware that you intend to gain more knowledge and experience during the probation period. 9. Work hard during the 1st 6 months. come in everyday on time. 10. get promoted. There will be sacrifices during this period and you'll probably get branded as a "bibo kid" or a go getter and a kill joy. You can just laugh it off after you get promoted. During the probation period, do not go out or gimik and if there is something that you do not fully agree with when you have a discussion with your superior, tell them and you better have something good to suggest if you do so. Remember to make friends in a non obnoxious way. Don't give in to the temptation of oing out and drinking during this period though. Keep your eye on the goal!