my laptop keeps hanging, do i need to reformat?

@chiumee (851)
Philippines
June 11, 2010 11:33am CST
i bought a second hand laptop. now i find that after half an hour or so, it hangs and i can't open any file with the mouse be it with the touch pad or an externally attached mouse. sometimes it just wouldn't function anywhere i click. do i have to reformat the whole system or is there any hardware that needs changing? some help please.
1 person likes this
7 responses
@mrfdg1972 (3238)
• Philippines
11 Jun 10
May i know the specs of your laptop, i believe you are low on memory. I recommend at least 1.5ghz
• India
12 Jun 10
you mean Gb?
@mrfdg1972 (3238)
• Philippines
13 Jun 10
memory is in ghz, whats Gb?
@mrfdg1972 (3238)
• Philippines
13 Jun 10
sorry now, its gb, well we use the term "gig" here referring to RAM.
• India
13 Jun 10
ok reformat it but check it service center once
@chiumee (851)
• Philippines
13 Jun 10
alright guys. thanks so much for these suggestions. i've done all of it except reformat. so far so good till now. i'm still planning to reformat though. have a nice day ahead of you too. God bless you.
• India
12 Jun 10
hi chiumee, I don't think it's a hardware problem.In that case,you can check your mouse inserting into another computer/laptop whether it works.I think the registry files are infected with virus of any kind.So at this point you take a back up of your important document to an external drive by using keyboard.The external drive will contain virus in this way.Don't worry.Now you format your laptop.Install a good antivirus like Kaspersky or Free AVG version.Then connect your external drive and remove the contained virus. Another point all it depends to run your computer is primary memory namely RAM.If the size of RAM is not enough then the same problem may occur because in case of minimum memory size the Page Fault rate goes higher and higher that leads to thrashing which leads to a HANG. Try my first advise.If it doesn't work then replace your RAM with greater size so that your operating system could accommodate within it. Thanks, Happy MyLotting!!
@chiumee (851)
• Philippines
12 Jun 10
thanks to all of you guys. the last thing i still didn't do till now is reformatting. i will still have to observe all the other easier ones. somehow, it didn't hang last night when i finished defragmenting and cleaning and changing the virtual memory. and soon enough i will also buy my external drive and will still have to resort in reformatting my laptop. thanks yoursjannat.
@gfeef01 (538)
11 Jun 10
your computer needs memory and space to run. make sure you have enough space on your main hard drive. run disk cleanup and try removing any software you ae not using. doing a disk defragmentation also helps computers run better. It should be asy to find. then i'd download some malware software and run that, and perhaps a registry cleaner. Your computer will now be running to the best of it's ability. It will take time but so far it's all free. If it's still hanging i'd invest in some more memory.
@chiumee (851)
• Philippines
11 Jun 10
i have enough memory, more than enough, i haven't used even half of it yet. but i will follow your suggestion. i will defrag. i think it hasn't been defragmented before from the first user. thanks for the suggestion.
@sathya264 (174)
• India
13 Jun 10
yes it is exactly for low memory .So be sure that ur ram and hard disk is properly worked or not.one thing some times this will occurs due to the motherboard components are not configured properly.So check them above all then you get succeeded.finally check ur drivers are properly installed or not.have a nice day
@archon309 (404)
• Philippines
12 Jun 10
run it in safe mode then run some maintenance routine, cleanup, chkdsk, defrag. check the startup programs. I recommend ccleaner.exe to do some of these. it's much faster. then check for malware. I recommend malwarebytes or spybot search and destroy.
@vivekrumy (151)
• India
12 Jun 10
i think you should format your laptop and install a fresh os. then install softwares selectively so that the problem does not occur once again. do not forget to backup important data before formatting. enjoy. Happy Mylotting.