I Should've Said Something..But I Didn't!

@Janey1966 (24127)
Carlisle, England
July 20, 2010 11:21am CST
Have you ever been in this situation? Yesterday, I went shopping in my least favourite supermarket, Netto. I hate this shop for a variety of reasons so, as a rule, I tend to get what I want, buy it, then come straight out again. No point hanging around. However, when I walked in this time it was different. For starters, there was a couple with a trolley talking to a young man. Nothing unusual in that but I did have to say "Excuse me" in order to get past them as they were blocking the aisle. Then, as soon as I got past them the young man in a suit caught my eye and said, "Do you still have your landline phone with BT?" To which I replied, "Yes" which is true. I was taken aback but - because I came out with the right answer the guy left me alone. When I started walking towards the veg I couldn't help thinking, "What a damn cheek! It's bad enough salesmen being OUTSIDE stores without them being INSIDE them as well!" I walked down another aisle in order to get to the check-out and I was kicking myself afterwards because the manager was there, going on about "promotions" to one of his staff members. The reason I kicked myself afterwards was as follows..I should've said this to him.. "Excuse me, can I have a word with you a minute? A couple of questions for you. The first is..why have you got a BT salesman harrassing people in your store and what are you going to do about it? I won't come in here again if you don't sort it out...and..instead of going on about "promotions" try getting your staff to f*cking label the food with prices because I haven't a clue how much my spuds are going to be!" Instead I just sauntered past them and got ripped off at the check-out because the spuds had gone up...again. God, I hate Netto, I really do. Have you ever kicked yourself because you chose to keep quiet about something that was bothering you..then afterwards you think about some awesome things you could've said but didn't?
4 people like this
11 responses
• Canada
20 Jul 10
I used to have quite a mouth to myself before. Yup, I would have gone to the manager right away and complained. As for prices on food, we dont have prices on anything anymore here. Its on the shelves and I always write the price down so they dont f*ck me up at the checkout. We have a law here. If they charge you too much for an article andits under $10. they have to give it to you free. If over $10., they have to give you a 10% discount. But lately Ive found that I just dont care anymore. I go to the store, get what I want and come home. The way people are lately, its no use trying to speak your mind so I wont waste my breath!
@Janey1966 (24127)
• Carlisle, England
20 Jul 10
I suppose - thinking about it, it's becoming more common here too. M&S is a well-respected store and the times I've had to ask the person at check-out how much my tuna is..3 times the last count. Each time the person apologises and says that the price will be displayed and each time I go in it isn't. I give up!!
1 person likes this
• Canada
20 Jul 10
Dont you have a BBB there that you could complain to? Stand in the aisle and keep asking for the price.....oh bring a buzzer of some kind with you...one with a really annoying sound HAHA!!!
@Janey1966 (24127)
• Carlisle, England
21 Jul 10
What's a BBB?I have asked a member of staff before what one of those loo fresheners cost as there was no price anymore and off he went and scanned it on a machine nearby. I never asked anyone the prices this time because I couldn't be bothered.
1 person likes this
21 Jul 10
this is very interesting as there are several points which you bring up which always wind me right up. Yes being approached about my landline user, gas or electric, grr, look mate, I'm shopping, if i wish to change my user I wouldnt be doing it now, would I? you stupid berk- I'M SHOPPING! plus price labels and if they are wrong or missing, dont they argue back at you. Tesco are good at that. they have a promotion on the salad bar, but in the very small print in each section of the salad bar, they say 3 for the price of 2 but you have to buy 3 lots of lettuce, not a mixture of salad items, so when you get to the tomato or cucumber section and the same label in the same colour says 3 for the price of 2 you think you can mix them up. not likely. I learnt my lesson the other week with that. And as for saying what I really think , well i have put my size 7's in it a few times, but sometimes you go away and think , yes i should have said that. in hindsight, you can always come up with the most amzing put downs.
@Janey1966 (24127)
• Carlisle, England
22 Jul 10
We've stopped shopping at Tesco and - after reading your entry..I'm glad lol. Fancy them not mixing the offers up..as if you want 3 lettuce, how on earth would you keep them fresh? You'd have to buy a rabbit or something to get rid of it all. I have left a trolley-full of shopping in an aisle once. It was a long time ago (in a large, very expensive Co-Op store in Blackpool that, surprise, surprise, no longer exists) but it was, oh, so satisfying leaving someone else to sort it out! Haha!
@free_man (7337)
• United States
21 Jul 10
Hi Janey. No I am so out spoken that people tend to avoid me after the first advance on me. I am not shy about telling people what I think! I thank God for giving me lots of brothers to teach me not to take any bull from anyone. You can still call the manager of that store and tell him/her what went on and tell them if they want your business then they will have to do better the next time you come there. And if you can't speak to the manager of that store go over his/her head and go to the company that owns that store. Believe me it works. We just had a new store open up in our community and I know the owner pretty well when I see a price that is more then anyone else I tell him why should I shop here when I can get a better price from someone else and he will lower the price right then. And as far as rude people blocking the isle I will do as you did and get past them if the continue to block the isle I will say what rude people they are as I pass. Some people are just plain rude and don't give a hoot about anyone but themselves. Don't take anything from anyone stand up and tell them to move it or loose it!
@Janey1966 (24127)
• Carlisle, England
22 Jul 10
It was so unusual for the aisle to be blocked like that, especially near to where customers walk through those barrier thingys. Once you're in the store you can't get out unless you walk round it, do you know what I mean? So I couldn't turn round and walk through the barriers because they only work one way, and that way is IN lol. I can feel an email coming on!! I'm good at those!
@derek_a (10902)
21 Jul 10
I know exactly what you mean here! In retrospect it can be so easy to beat ourselves up about not opening our mouths when we could have done so. But, the best thing to do is to let go of it, or we could drive ourselves crazy with what if, what should be, etc. etc. I don't particularly like my local supermarket in our village, but I think I would be cutting my nose off to spite my face if I was to get in my car and drive a further 10 miles to the next one. It is very convenient and if I get accosted by salespeople, as is usually the case in the budget stores, I tend to say, "before you waste your time and my time, I am not interested. When I want something, I will go look for it. Not have it look for me!" I smile and walk on without waiting for any further argument. If somebody was to ask me a question about my phone, I would say that I prefer not to divulge any information to strangers. I will always smile, then it is non-confrontational. Yes, such incidents can bother me, especially if I am not feel too well, as often is the case, but I am learning to let it go. Nothing really matters that much at the end of the day.. _Derek
@Janey1966 (24127)
• Carlisle, England
22 Jul 10
I should learn to be more like you Derek.I have had one success this week...ringing up Talk Talk on Mum's behalf as her line was faulty. An Engineer was round within a couple of days which isn't bad considering I live 100 miles away from the faulty line. I was so pleased to hear her voice again last night.
1 person likes this
• United States
21 Jul 10
I have done that too many times and personally I have had enough. So I try each time to remember my last episode and then will not allow the next to be taken so lightly. Sorry you experienced this, but there are just so many inconsiderate people today that make sure they spoil everyone else day.
@Janey1966 (24127)
• Carlisle, England
21 Jul 10
The thing is..many people that go in Netto are poor. Please don't think I am being nasty when I say that, it's a fact. The shop has all the basics one would need for the week but fancy it ain't. That is another reason why I didn't like seeing a BT salesman in the store because he is preying on those that don't have the resources to fork out a monthly bill for BT...but he's trying his luck anyway, endorsed by the Store Manager I would think. Granted, we are with BT but the only reason for that is the wireless broadband that is compatible with hubby's Mac..BT were the only provider at that time who could accommodate Macs and PCs.
@o0jopak0o (6408)
• Philippines
20 Jul 10
well havent had any experience with that kind of a salesman but will find it a little bit weird. well there are things that i want to say and express when there is something wrong with a store but i cant say it because the one you are telling it too are just employees also and have no power or responsibility to help.
@Janey1966 (24127)
• Carlisle, England
20 Jul 10
Sometimes I wish I was a bit more assertive! I'm sure it's due to the fact I'm in the house a lot on my own until hubby comes home from work. I suppose if I was out at work all the time I'd be interacting with more people and becoming more confident in day-to-day situations.
@cbjones (1157)
• United States
20 Jul 10
Been there, done that, got the t shirt. I try not to dwell on the things I fail to do for whatever reason. I used to let it eat me alive a few years ago. I world worry, get angry about not standing up for myself and others, and talk down on myself for being passive about the situation. No more of that. There's no reason to be passive, and no reason to worry bout things after the fact. Whatever happens in life has already gone down. Why should I or anyone else act as if they can turn back time with a dagger and some sand, like life is a video game or something? It's counter productive.
@Janey1966 (24127)
• Carlisle, England
20 Jul 10
I agree, I can't change things after the fact but, like I have said earlier on, I will say something if that salesman is there next week because it's wrong for him to be there. No other stores have salesmen from other companies in them so why should Netto? That's why I am angry about it. People standing OUTSIDE for charities such as the Salvation Army, yes, I'm all for that but not salesmen from companies like BT that bleed their customers dry on a daily basis. It's not right and if I'd said something at the time that guy would've been removed.
@Adoniah (7515)
• United States
20 Jul 10
No, I am that type of person who will tell the person politely, but to the point and immediately exactly how I feel. I do not get ripped off. If there is no price on something, I make the cashier tell me the price before she adds it into my total and if it is too high I do not purchase it. I got sick of being "ripped off" years ago and decided to never have it happen again. Learn to always stand up for yourself and get your friends to do the same. Little by little we can change the world. We women do rule you know. If we pull together we can change everything. We do control the money because we do all of the shopping almost all of the gas purchases etc. We have the power! Shalom~Adoniah
@Janey1966 (24127)
• Carlisle, England
20 Jul 10
The thing is the WHOLE of the Netto store is like that. I would say one in ten of the items they sell has a price on it (which are the promotions) and I would guess that the store remains a discount store because of the fact there are hardly any staff so overheads are kept to a minimum. I take your point though, we shoppers shouldn't have to put up with it but, unfortunately, we do.
• United States
20 Jul 10
You can always give the Manager a call and state your case to him. If it bothers you that much I would do it. It does get aggravating when these things happen in stores when all you want to do is get in, get your stuff, and leave. Whats more aggravating is when they block the aisles to stop you, so they can give you their pitch.
@Janey1966 (24127)
• Carlisle, England
20 Jul 10
Well, to be fair it was trolley of the people the salesman was talking to that was blocking the aisle..but I take your point. It was unusual for me to see something like that as people tend to be like me..in and out of hideous Netto as quickly as possible! I will definitely say something if that guy is there next time I go in as it's a stressful supermarket to wander around as it is without having to dodge salesmen.
@dawnald (84147)
• Shingle Springs, California
20 Jul 10
All the time, all the time. And then I say to myself, "self, why didn't you speak up." And as for coming up with awesome things to say, that usually happens HOURS later...
@Janey1966 (24127)
• Carlisle, England
20 Jul 10
I do know how you feel Dawn. Funnily enough, when I was younger I was a lot more fearless than I am now. For some reason, the older I have become the more self-conscious I am. Don't get me wrong, I'm not a shrinking violet or anything but confronting people is something that was second nature to me years ago but now..I keep schtum. However, if that salesman is there the next time I'm in that hideous shop I'll say something then (she tells herself) lol.
@elmiko (6640)
• United States
21 Jul 10
maybe, i just can't think of anything particular as of right now. well yes when i think about it now i can think of some things.