Overwrite BIOS password of Motherboard, is it really that expensive?

Philippines
August 19, 2010 1:49am CST
I have a problem with my laptop...It usually hangs up or automatically shutsdown... So I brought it in a laptop repair shop and said that they have to re-heat the motherboard... After that, they said that there's a BIOS password in my laptop motherboard(Toshiba Satellite)... I don't know and I didn't put any BIOS password... So I said overwrite the BIOS password but there's a fee worth P3000 pesos! Overwriting BIOS password cost that much! Is it really that expensive? Is it more tedious overwriting it? I couldn't afford to pay that price... Any one who knows about BIOS passwords? Is there any alternative to overwrite it? please help!!!
1 person likes this
4 responses
@Aaleexix (2290)
• India
19 Aug 10
http://www.dewassoc.com/support/bios/bios_password.htm Read this link. Only the removing of COM battery can eras the com password. "Clear CMOS" # Shut down the computer and disconnect the power plug. # Locate, if possible, the instruction booklet for your motherboard. If you cannot locate the booklet, then user the motherboard references on this site to locate the manufacturer and see if a manual is available there. You may also want to closely examine the motherboard itself. # Now identify where the battery is located on the motherboard. It will be approximately 1/2 inch in diameter. # Normally these batteries are held into place with one or more small clips over the face of the battery. Carefully lift the battery out of its socket and set it aside. Note: Some batteries are actually soldered to the motherboard, so take that into consideration and be careful. # Leave the battery our of the computer for about 20 to 30 minutes and then return it to its socket. # Now plug the power cord back in and restart the computer # When the computer begins it's startup (boot) process, tap the DEL, F10 or F1 key, (whichever is appropriate for your computer) to get into the Bios/CMOS setup. If you need more detailed information as to how to get to the Bios/CMOS setup, follow this link. Bios Basics # Once into the Bios/CMOS setup, look for a section or area to set the Bios/CMOS to its default settings. This will return the motherboard to either its basic or optimum settings depending upon the motherboard manufacturers settings. You will then need to verify certain settings, such a CPU and memory as well as hard drive type and size recognition. If you need more information regarding these settings, follow either of these links: For an AMI Bios or for an Award Bios. # After making any final adjustments, save your settings and restart the computer. The Bios password should be gone and the Bios set to its optimum settings.
@mlhervas (482)
• Philippines
19 Aug 10
The discussion starter is talking about LAPTOP bios password and not Desktop PC. It is a totally different situation since laptop is hard to disassemble if you don't have the experience of it. There are tiny parts and screws which you have to be careful with.
@owlwings (43915)
• Cambridge, England
19 Aug 10
Aaleexix, that is a nice detailed description which works for desktops. Laptops often have the CMOS battery soldered in place so not only do you have to disassemble the laptop but you may have to unsolder the battery! Not a job I would want to have to do ... the high price might be set to discourage customers! This link is of more use when dealing with laptops: http://www.tech-faq.com/reset-bios-password.html
• Philippines
19 Aug 10
@mlhervas I agree with your point. Laptops are quite difficult to disassemble. @Alexix Useful link that you have posted for desktop motherboards that has the same problem.
@owlwings (43915)
• Cambridge, England
19 Aug 10
I am not sure what you mean by 're-heat the motherboard'. I am assuming that you are translating an unfamiliar term and that what is meant is 're-flash' (which means reinstalling the CMOS programming - the small piece of code which is what actually runs at the very beginning of starting up a computer and is always there, even when the computer has no power). This is a fairly straightforward process so long as the BIOS is not protected by a password or the password is known. If you bought your laptop new, there is no reason why the BIOS password should be anything other than the default. If your laptop was second-hand or 'refurbished' then it may have had the BIOS password changed. Some IT departments in big corporations will do this as a form of protection or security or to stop employees from changing settings themselves. Removing a BIOS password is not very difficult. Some methods involve software but the most usual way is to take out the small battery which is attached to the motherboard and is what keeps such things as the clock running even when the machine has no power. It also powers the part of CMOS that holds settings that can be changed, including any password protection. Here is a page which describes removing or bypassing the BIOS password. It may me more technical that you are prepared to read but it might be worth showing to the repair shop: http://www.tech-faq.com/reset-bios-password.html Under the heading "Resetting a Toshiba BIOS Password" there is a link to a free utility called Keydisk which will reset the password. On a laptop, removing this battery may involve more time and labour than it does on a desktop. The battery may be soldered to the motherboard, for example, and removing it may mean taking the laptop apart, removing the motherboard, unsoldering the battery and then reversing the procedure. This will take some skill and the best part of an hour. The price you were given seems quite high, especially considering Philippino hourly rates.
@owlwings (43915)
• Cambridge, England
22 Aug 10
Yes, removing the CMOS battery from a laptop may not be as straightforward as it is with a desktop. I would expect an engineer to charge at least an hour's labour (plus parts, if necessary). In the UK it is pretty normal to expect an hour's labour from a service centre to be £40, which is about equal to 3000 Philippine pesos, I believe. I don't know what your average labour charges are. If they (or you) used the software solution I gave in the link, it would be a lot easier (and therefore less expensive) because the laptop wouldn't have to be disassembled.
• Philippines
22 Aug 10
Hello owlwings! Your comment really helps me a lot. I'm going to print out the page that you gave in that website and show to the repair shop... It is not that really difficult as you said it... and they are charging me P3000 pesos or around $65 for just overwriting the password.... Is removing the small battery that is attached to the motherboard that difficult? Anyway, thanks for the info!
@sagar21 (1579)
• India
22 Aug 10
woot that is really expensive and they are trying to make a fool of you.... contact the customer service.. thanks for asking... have a great day/night....
@wingnuts (62)
• Philippines
19 Aug 10
Hi portisray! Are you the first owner of the laptop? Im am not quite sure because I am not well experience in repairing laptop, but I think Password set in the BIOS can usually be removed by a jumper or removing the CMOS BATTERY. That should remove the password there. Dis-assembling Laptop IS quite difficult especially if you are unexperienced so maybe that's the reason why they have charged you that much. One alternative is to FLASH your BIOS, but don,t do this UNLESS NECESSARY. If you make a mistake during this process, you may end up corrupting your BIOS's contents, rendering your laptop into a much bigger problem. Flashing your BIOS clears or erase the old content and re-writing it with the new content. Flashing your BIOS can be done thru automatic or manual flashing. On your case maybe IT IS NECESSARY to flash your Laptop's BIOS IF this is the only way so that you can use your laptop again. Hope this helps! Goodluck!
@owlwings (43915)
• Cambridge, England
19 Aug 10
I am not sure what is meant by 're-heat the motherboard'! To me, especially considering the problems of booting and random shutdown, I wonder if the repair shop intend to flash the CMOS anyway. There is a software method of resetting Toshiba BIOS passwords which I mention in my response below.