Professional people not returning phone calls

@icyorchid (2564)
United States
September 1, 2010 6:33pm CST
What is your opinion of a dr's office that does NOT return phone messages? I am waiting on a referral to another dr and I waited a week like the dr said and still have not seen a paper in the mail with my appointment. So I called yesterday and left a message, I called earlier today, didn't leave a message, then called later in the afternoon, like around 2 CST and got the answering machine again and left a message. I said what it was about, asked her to call me back and left my phone # so she could without a problem and still have yet to hear back! Mind you this is NOT the dr, this is the person in charge of making referrals. What would you do? I'm so aggravated. I need this appointment ASAP!
1 response
@sedel1027 (17855)
• United States
2 Sep 10
Can you just call the Drs office and let them know you haven't gotten a referral? Sometimes they have better luck getting this done.
@icyorchid (2564)
• United States
2 Sep 10
She's in the dr's office and when I say I'm checking up on a referral, I get transferred to her #. I've explained that she isn't calling me back, doesn't matter. Tomorrow I am calling at 8am, I have to set my alarm to remind me. lol I'm not going to be nice. I either want to talk to her, or they give me the GYN's phone # so I can call and find out what's going on. I feel like I'm running out of time right now, we are in September now. I have to get this done soon.