How long your ISP takes at max to rectify your internet connection problem.

@1anurag1 (3580)
India
September 26, 2010 12:15pm CST
How long your ISP takes at max to rectify your internet connection problem. My ISP is providing a very good service. Even luckily I am getting a very good speed and the speed they claim to give, I am getting more than that. But I feel that whenever any problem occurs in my connection they take much time and their support system is not good. They could even take a week to rectify. What about yours.
1 person likes this
3 responses
• India
26 Sep 10
Hello, Well I am using BSNL broadband service now. They take 12 business hours after I lodge a complaint. They usually fix it the very next day. If the problem is more complicated and involve some software fix then it may take 2-3 days. Thanks. God bless you.
2 people like this
@1anurag1 (3580)
• India
27 Sep 10
Thanks for the precious response. hey you are very lucky if they fix it within 12 hours.
@ellyse2003 (1465)
• Philippines
27 Sep 10
Depends on the reason. They can connect it back for 24 hours here which I really love.
1 person likes this
@1anurag1 (3580)
• India
27 Sep 10
Thanks for the precious response.
@anurag3786 (6275)
• India
27 Sep 10
Hey friend I am using Airtel Bharti Internet connection. Yes I think they are good service provider. Because I am satisfied with their service. Because when I face any problem related to my internet connection then I complained it to airtel and my problem solved within 3 hours. Yes only in 3 hours my problem will solve. So I think their service is very good. And I face problem of server down very less.
1 person likes this
@1anurag1 (3580)
• India
27 Sep 10
Thanks for the precious response.