can't link my account in paypal.. need help!!

@genevy04 (793)
Philippines
October 22, 2010 12:56pm CST
I have created my paypal account few months ago and I haven't done the card verification process since I wasn't expecting some payouts yet. But now I am, I got on my feet to verify and link my account with Paypal but something is wrong and I am shocked.. I clicked on the Get verified icon then typed in my card's information and everything it requires.. Only to find out a message that Paypal wasn't able to verify my account. I am from Philippines and is using a Mastercard Debit card..I am confused and I can't even get any clue about what's wrong.. Can anybody help me about this?? I would greatly appreciate it..
9 responses
@riza1356 (32)
• Philippines
23 Oct 10
You have to use credit card when linking to your paypal account. Or if you have a Bank account you can also link that to your paypal.
@genevy04 (793)
• Philippines
23 Oct 10
Guess I'll end up getting another card (the Eon) or linking my bank account.. But that's too risky because I have read about the charge back thing..Thanks!
• Indonesia
23 Oct 10
may be you mst contact or send some email to admin in there
@genevy04 (793)
• Philippines
23 Oct 10
yeah guess I have to consider that.. thanks dekan!
@tonyllenium (6266)
• Italy
22 Oct 10
id on't if there is something wrong about your debit card or may be depending from your country!!In reality i heard people that had problems on paypal coming from indonesia...So first you can check your debit card if it is all ok..and if yes you cna also write to the support center asking if they accept virtual debit card or not to verify your account.
@genevy04 (793)
• Philippines
23 Oct 10
Thanks tony! I will do that.. Thanks for the advice..
• India
22 Oct 10
this thing aslo happend with me try writing them a mail and entering the account information with them adding ur bank account that way u can aslo b varified and they can do it through phone and e mail also
@genevy04 (793)
• Philippines
23 Oct 10
Hi there dheeraj, I will try that one too. I will try to write Paypal.. I have known one solution, and that is getting an Eon card which Paypal recognizes, but it would be a convenience for me if I wouldn't have to get another account since I already have one.. But if it isn't accepted then I don't have a choice.. Thanks for responding and thanks for the advice dear.. happy myLotting!
@serubhai1 (204)
• India
22 Oct 10
Hi Genevy, Do you have net banking facilities? If yes, you can transfer your money through your bank and even make a virtual credit card. But how much funds do you want to transfer from paypal, at one time? I'm from India and here unverified accounts have a maximum one time transfer limit of 500$. My paypal a/c is also 'unverified' as I do not want to upload my card details. Your paypal a/c does not have to be verified for transfer of funds. There are limitations on the amount but you can transfer smaller amounts on daily basis.
@genevy04 (793)
• Philippines
23 Oct 10
hi there serubhai, Oh actually, I am just expecting a payout, and just found out I can't verify my card with PayPal.. So I am only expecting a small amount.. I'll just go get another card, a card which I'm sure PayPal would recognize.. For now, I'll just keep all my payouts in my PayPal account.. Is that possible even if I have no card verified yet?? Thanks for the info serub..
• Canada
22 Oct 10
Wow that is kind of weird because I have 3 active Pay Pal accounts that I set up years ago without any problem. I really hate to say it but maybe its got something to do with the area you live in. I do know a year ago or 2, Pay Pal had suspended any withdraws or anything of that type for the country of India so maybe they have done the same for your country. It could be also something as easy as a software glitch as well. Have you tried to contact Pay Pal? They are usually very fast with responding and helping their customers out. When it comes to Pay Pal there is really no worries but if your problems are still happening tomorrow then I would contact them and ask what is going on. Good luck and happy payouts!
@genevy04 (793)
• Philippines
22 Oct 10
Yes I also think it's weird Kriz.. I can't understand why and what's really wrong with my account and with the type of card I have.. If it happens that the problem may be with my card, then I guess I have to get another one.. I haven't tried contacting Paypal..I should have done that, thanks for reminding me.. But how? Please inform me about it.. Much appreciated Kriz! Thanks for responding dear..
• Indonesia
22 Oct 10
Have you check your CREDIT CARD is OK? I think, the instruction is clear enough there. Philippine is OK to have paypal, while Bangladesh isn't. Just look at the back of your credit card, there are some numbers you must enters. Just go googling it. The last thing if you still can't make it, buy VCC (Virtual Credit Card). It is cheap and easy to use. It can verify your paypal. Look for the local seller in Philippine. Good luck!
@genevy04 (793)
• Philippines
22 Oct 10
The thing is, I am using a Mastercard but it's not credit card because it's a debit card.. It says there that I can verify a credit or debit card,but what's wrong with mine? And yes I have entered the security numbers located at the back of my card, still didn't do good.. I was really hoping my card would be qualified for Paypal, but now I am lost.. Is a Debit Mastercard not okay for Paypal?? Thanks..
@pt2586 (47)
• Vietnam
25 Oct 10
no problem, i used to be same with you 2 times, but i succeeded at the third time, when you verify not succesc at first time, the best way, you log out and come back after some hours to verify again. It will work normally, if you have any trouble not same this, you can email to paypal support and ask them for this error. That's no problem, don't worried. Good luck to you.
• Philippines
23 Oct 10
Well, maybe your debit card doesnt support Paypal transactions. You can also call your bank for verification. Sending a support email on Paypal might also help. I think not all debit cards can be used to verify Paypal Accounts. Union bank's Eon card could also be an alternative although there are a lot of charges that would apply since there is a fee from Cashout to your Paypal Account then from your Paypal Account to your Eon Card. And from your Eon Card into withdrawing your credits from Union Bank. Imagine that =)