Solve mobile phone problem.....
October 25, 2010 2:18am CST
My son had problems with his Sony Ericsson mobile phone last night. This morning I phoned their call center and got help how we would solve the problem. I just have to communicate that we could solve it themselves instead of sending it in for repair. Today he is one lucky guy as he is very dependent on his mobile phone. What we did was : install a program on our computer and then updated the software in the phone and now it works perfectly.
25 Oct 10
In light of what you have said; I'd like to point out how important it is for us non-pc geeks to keep up to date with these bits and pieces - and do research from the phone's website- these electronic agencies' repair centres make a lot of money on the back of unknowledgable people like us - once I wasted 100 euros repairing a pc damage, which then I found out required just one line of command to be booted via the dos system to be repaired... bah.